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Swan Novo Hamburgo

4.0 star property
Novo Hamburgo hotel with indoor pool and restaurant

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Photo gallery for Swan Novo Hamburgo

Brazilian cuisine
Interior
Front of property
Reception
Reception
In the heart of Hamburgo Velho, Swan Novo Hamburgo offers a luxurious retreat. Start your day with a free breakfast buffet, then unwind in the sauna or steam room. With an indoor pool, arcade/game room, and Brazilian cuisine at the on-site restaurant previous guests rave about their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Pool
  • Gym
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business center
  • 6 meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY365
CNY383 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite standard casal

Suite standard casal | Living area | Smart TV

Suite standard casal

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2012
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Standard Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite standard twin

Suite standard twin | 1 bedroom, minibar, in-room safe, blackout drapes

Suite standard twin

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Shower/tub combination
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Casal/Twin

1 bedroom, minibar, in-room safe, blackout drapes

Standard Casal/Twin

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite Standard Casal / Twin

Suite Standard Casal / Twin | 1 bedroom, minibar, in-room safe, blackout drapes

Suite Standard Casal / Twin

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio Suite

Executive Studio Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Executive Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, blackout drapes

Executive Double Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Executive Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Designer toiletries
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Free daily buffet breakfast
Novo Hamburgo Business Hotel
  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Parking available
8.2 out of 10, Very Good, 119 reviews
The price is CNY370
CNY389 total
includes taxes & fees
Dec 15 - Dec 16
Novo Hamburgo Business Hotel
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About the neighborhood

Map
Av. Dr. Mauricio Cardoso, 303, Novo Hamburgo, RS, 93510-250

What's nearby

  • National Shoe Museum - 4 min walk - 0.4 km
  • Schmitt-Presser House - 6 min walk - 0.5 km
  • Scheffel Foundation - 6 min walk - 0.5 km
  • Sao Luis Gonzaga Cathedral - 3 min drive - 2.6 km
  • Igreja Evangelica - 3 min drive - 2.0 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 36 min drive
  • Canoas Air Force Base (QNS) - 51 min drive
  • Novo Hamburgo Station - 8 min drive
  • Fenac Station - 10 min drive
  • Industrial - Tintas Killing Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪King's Kão - ‬5 min walk
  • ‪Buffet Martins - ‬8 min walk
  • ‪Café Jardim Restaurante - ‬5 min walk
  • ‪Miltons Buffet - ‬7 min walk
  • ‪O Lorde Pub - ‬8 min walk

About this property

Swan Novo Hamburgo

Swan Novo Hamburgo is a great choice for a stay in Novo Hamburgo. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a sauna, and a steam room.

At a glance

DONE

Hotel size

    • 134 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 20.00 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business center
  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

  • Self parking costs BRL 20.00 per day

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Swan Hotel Novo Hamburgo Tower
Swan Tower Novo Hamburgo
Swan Tower Novo Hamburgo Brazil
Swan Tower Novo Hamburgo Hotel
Swan Novo Hamburgo Hotel
Swan Tower Novo Hamburgo
Swan Novo Hamburgo Novo Hamburgo
Swan Novo Hamburgo Hotel Novo Hamburgo

Frequently asked questions

Does Swan Novo Hamburgo offer free cancellation for a full refund?

Yes, Swan Novo Hamburgo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swan Novo Hamburgo?

Yes, there's an indoor pool.

Are pets allowed at Swan Novo Hamburgo?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Swan Novo Hamburgo?

Yes. Self parking costs BRL 20.00 per day.

Is airport shuttle service offered by Swan Novo Hamburgo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Swan Novo Hamburgo?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Swan Novo Hamburgo and nearby?

Swan Novo Hamburgo has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Swan Novo Hamburgo?

Yes, there's an onsite restaurant that offers Brazilian cuisine.

What's the area around Swan Novo Hamburgo like?

Swan Novo Hamburgo is a short 3-minute walk from Comunidade Evangelica Hamburgo Velho and 3 minutes' walk from National Shoe Museum.

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Swan Novo Hamburgo Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice stay but AC needs improvement!

The room was clean, the staff was great! The Air conditioning was not working and that’s my only complaint. The unit & control were very outdated and simply didn’t work. Breakfast was amazing and once again staff was friendly and very helpful!
Iara, 1-night trip

10/10 Exceptional

Home away from home!

I opted for a suite this time ; we enjoyed the extra room, the modern decor and the view. Staff was excellent as usual!
Iara, 1-night trip

10/10 Exceptional

.
Marco, 2-night trip

10/10 Exceptional

Tudo ok
andre, 1-night trip

8/10 Very good

Changes are not always for the better!

We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable.
6-night trip

6/10 Good

Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic and shower needs a good glass and tile scrub. Black mould was spotted easily all over and away from eye level. the rostered staff did not smile or say hi at all for the 5 days we stayed. they appeared literally glued to the reception computers completely unaware of everything around them for the 5 days we stayed there and we passed by the reception dozens of times. One had to call their attention otherwise they wouldn't even raise an eye, or say hi, or try to look friendly. It was a very odd behaviour overall from the all-male reception staff, no help was offered at any time - actually one young man offered help once -, but we had to drag heavy suitcases around which they pretended not to see…a bit of a shock..absolutely no smiles or friendly welcomes either. It almost felt like we were a bother to the reception staff, definitely not staying there again for this reason. Amazing food though and free buffet breakfast was superb - chef’s burger and the kitchen staff were amazing.
Ricardo, 3-night trip

8/10 Very good

O hotel no geral é bom
DEBORA, 1-night trip

10/10 Exceptional

Ótimo localização, café da manhã muito bom, quarto bom
LETICIA, 2-night trip

10/10 Exceptional

Tudo
Jhonatan, 1-night trip

8/10 Very good

O hotel é muito bom, mas ainda, precisa de uns ajustes, seja em pequenos detalhes úteis (como disponibilizar copos no quarto) , até uma maior organização na entrada do hotel, onde os carros se acumulam para as pessoas fazerem check in, mas no geral atendimento eficiente, gentil e hotel bonito.
DEBORA, 2-night trip

10/10 Exceptional

Muito bom!
Marco, 1-night trip

10/10 Exceptional

Sim
Andre Batista, 1-night trip

10/10 Exceptional

Otimo
Marco, 2-night trip

4/10 Fair

O quarto passou por reforma estava com pó nos armário e box, registro fechado da água quente, tivemos que descobrir, ar condicionado não estava funcionando. A tarde que era para descanso, continuou entra e sai de técnico do ar. Nada contra equipe
Mozer, 2-night trip

6/10 Good

Hotel clama por uma renovação. Quarto amplo, mas precisando de manutenção. Embora tenha uma ampla cozinha, não é ofertado qualquer utensílio doméstico , o que, ao final, a torna inútil. Não tem copo, faça, ou qualquer outro item.
Jonathan, 1-night trip

8/10 Very good

Estaba todo muy bien
Jens, 1-night trip

10/10 Exceptional

Quarto bem equipado, aconchegante tudo bem organizado e tudo com excelência
Isaque, 1-night trip

8/10 Very good

Hospedagem agradável, café da manhã adequado ao padrão da hospedagem
Airton, 2-night trip

10/10 Exceptional

Sim
Jessie, 10-night trip

10/10 Exceptional

Sim
Jessie, 10-night trip

10/10 Exceptional

Sim
Jessie, 10-night trip

10/10 Exceptional

Excelente!

Além de terem me proporcionado um final de semana incrível com o amor da minha vida, consegui descansar muito, e aproveitar tds as instalações!
Francisco, 2-night trip

8/10 Very good

Atendimento na recepçao maravilhoso. Havia uma formatura e o barulho causou certo desconforto, tendo em vista que fomos para descansar. Também nao havia ninguem para levar as nossas bagagens e necessitamos fazer isso sem ajuda alguma( alias , sou péssima em guiar o carrinho com as malas). Café da manhã com poucas opçoes. Quarto muito confortável.
Ana Paula, 2-night trip

2/10 Poor

Hotel mal cuidado. Reservamos uma suíte superior, chegamos nela e havia vazamento de água. Nos colocaram em um quarto minúsculo.
Marco aurelio, 1-night trip

6/10 Good

Banho terrivel
Wagner, 1-night trip