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Riviera Maya Suites

3.0 star property
Family-friendly hotel with outdoor pool, near Playa del Carmen Main Beach

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Property grounds
Creator video
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair
Bungalow, 2 Double Beds, Kitchen | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Overlooking the marina, Riviera Maya Suites offers a family-friendly retreat near Mamitas Beach. Unwind on the rooftop terrace or take an ecotour to explore the surrounding area. With free WiFi, laundry facilities, and a helpful staff that previous guests rave about.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Babysitting
  • Airport shuttle
  • Terrace
  • Air conditioning

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 16 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Basic Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Ceiling fan
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 13 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Villa (Garden Villa)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Ceiling fan
  • 80 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 150 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

Highlights

Furnished balcony
Yard
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 180 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Yard
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Ceiling fan
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk

About this property

Riviera Maya Suites

Riviera Maya Suites puts you steps from Quinta Avenida and features a marina and a rooftop terrace. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and scuba diving are nearby. A children's pool, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 30 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Onsite carport

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Baby bath

What to do

  • Ecotours
  • Beach nearby
  • Use of nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2006
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Mosquito nets
  • An outdoor pool
  • Marina
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in hallways
  • Handrails in stairways
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • First-run movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 2000 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2800 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 600.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 500 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does Riviera Maya Suites offer free cancellation for a full refund?

Yes, Riviera Maya Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Riviera Maya Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Riviera Maya Suites?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 500 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Riviera Maya Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Riviera Maya Suites?

Yes, an airport shuttle is available. The charge is MXN 2800 per vehicle roundtrip.

What are the check-in and check-out times at Riviera Maya Suites?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Riviera Maya Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (15-min walk) is nearby.

What is there to do at Riviera Maya Suites and nearby?

Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Riviera Maya Suites have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Riviera Maya Suites like?

Riviera Maya Suites is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Mamitas Beach.

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Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Beach
Family friendly
Kitchen
Bungalow
Gardens
View
Accomodation Type

What guests liked

  • The pool area is fantastic, set in jungle greenery, and a great place to relax. (18 reviews)
  • The beach is within a short walk from the property, offering easy access to a beautiful and convenient beach experience. (17 reviews)
  • The property is conveniently located near many restaurants and shops within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

We had an amazing stay and will definitely be back
Giancarlo, 3-night trip

10/10 Excellent

Great staff. Will recommend staying here.
Noel J, 3-night trip

10/10 Excellent

Friendly staff. Good location. Close to everything.
Rommel, 3-night trip

10/10 Excellent

Great place
Robert, 5-night trip

10/10 Excellent

I really like the space 2 bedroom 2 bathroom suite perfect for my family , it also has a kitchen and laundry room, balcony space and really nice, clean room
Maribel, 1-night trip

4/10 Poor

It is okay for the price. It did smell moldy inside the rooms.
paola, 1-night trip

10/10 Excellent

Great hotel . Room was clean , Ac worked great , kitchen in room was fully stocked with all we needed including a coffee pot . Walking distance to shopping , strip , restaurants, groceries . Pool and hot tub were nice . Bring bug spray ! Staff were so nice ! Even enjoyed seeing the 2 lobby cats each night - CoCo and Jimmy . I Will definitely stay here again !
Sarah, 6-night trip

10/10 Excellent

what i liked is very close to shopping, bars, dining. i did not like that music played every night until 1am
Yesenia, 8-night trip

10/10 Excellent

Our family of 4 stayed in a 2 bedroom suite on the top floor.
Theodore, 8-night trip

10/10 Excellent

Riviera Maya Suite is located near the busy 5th Av. so very accessible to restaurants and also is very close to the beach. The personnel is very amicable and very helpful. The property gives you a feeling of being in the jungle. The yards, pool area brings calm and serenity. Overall a great place to stay for a no frills/simple way of living.
Katy, 5-night trip

10/10 Excellent

🎉🎉🎉😬
Joaquin, 1-night trip

10/10 Excellent

Amazing overall!! Manuel was standout. Service was incredible. Only complaint was the showers did not get hot but overall remarkable value. Wil be coming back!
Katherine, 2-night trip

10/10 Excellent

I enjoyed my stay at Riviera Maya suites. Location for me was perfect. We were able to walk every where without getting so tired or lost. The room was simple yet it fulfilled all our needs. We came back to a clean room every day. The pool area was always clean and free from rowdy crowds. It was very enjoyable. And the easiness of ordering your transportation from airport and back right through the hotel reservation made my stay run smoothly with no worries. There is a taxi service around the corner if you need it. Overall I would 100% come back again to visit this property!
YADIRA, 3-night trip

8/10 Good

The rooms and area itself were amazing. We had a great stay and it was the perfect about of space for my family!!
Robert, 4-night trip

10/10 Excellent

Everything about River Maya Suites was perfect. I would highly recommend to anyone planning on visiting Playa de Carmen
Alberto, 4-night trip

10/10 Excellent

The property was well maintained and in a perfect location between 5th and the beach. Staff was friendly and helpful. We’ll be back again!
Jessica, 9-night trip

10/10 Excellent

Beautiful property only minutes from the beach and a few feet from 5th avenue: excellent service
stephen, 6-night trip

10/10 Excellent

What a lovely stay! My boyfriend and I did the apartment, and it was extremely convenient to do laundry every day! They provided detergent and other necessities. The staff were very kind, helpful, and welcoming. My only gripe was that we upgraded from the bungalow, which while beautiful, had bugs but that was expected from the style of housing. Great place! Would stay again!
Alyssa, 4-night trip

10/10 Excellent

This is a beautiful place to stay. I truly enjoyed every moment of my stay. Fantastic staff!!!
Shelley, 7-night trip

10/10 Excellent

Excellent place to stay !
Laura, 3-night trip

10/10 Excellent

The staff were all very friendly and helpful! We loved our time staying here!
Nina, 7-night trip

8/10 Good

Good location, amenities and good value for money.
Tek, 5-night trip

10/10 Excellent

It’s nicely maintained, I enjoyed my stay
Anthony, 1-night trip

4/10 Poor

No one to help with the baggage
Julio, 2-night trip

10/10 Excellent

The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Tyson, 3-night trip