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Hotel Indigo Playa Del Carmen by IHG

5.0 star property
Luxury hotel with outdoor pool, near Playa del Carmen Main Beach

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You'll be in a fantastic location at Hotel Indigo Playa Del Carmen by IHG, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. This luxurious hotel is also just a 5-minute drive from Mamitas Beach and Playa del Carmen Maritime Terminal.

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Hot tub
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY1,311
CNY1,627 total
includes taxes & fees
Jan 10 - Jan 11, 2026

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony, Corner

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Terrace

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Terrace

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View, Corner

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible, Non Smoking (Communications, Terrace)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1A Avenida Norte 300, Quintas del Carmen, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Central Square - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Cachito - ‬2 min walk
  • ‪Pizza Renzo - ‬1 min walk

About this property

Hotel Indigo Playa Del Carmen by IHG

You'll be in a fantastic location at Hotel Indigo Playa Del Carmen by IHG, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. This luxurious hotel is also just a 5-minute drive from Mamitas Beach and Playa del Carmen Maritime Terminal.

At a glance

DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (MXN 400 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Water dispenser

What to do

  • Water tubing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (2314 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • An outdoor pool
  • Bicycle parking
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
  • Service fee: MXN 50.91 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 300 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 500 per accommodation, per night

Parking

  • Covered valet parking costs MXN 400 per day with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Frequently asked questions

Is there a pool at Hotel Indigo Playa Del Carmen by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Indigo Playa Del Carmen by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 500 per accommodation, per night, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Indigo Playa Del Carmen by IHG?

Yes. Valet parking costs MXN 400 per day.

What are the check-in and check-out times at Hotel Indigo Playa Del Carmen by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Indigo Playa Del Carmen by IHG?

No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.

What is there to do at Hotel Indigo Playa Del Carmen by IHG and nearby?

Have fun with nearby activities like water tubing and swimming. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.

What's the area around Hotel Indigo Playa Del Carmen by IHG like?

Hotel Indigo Playa Del Carmen by IHG is in Downtown Playa del Carmen, a short 4-minute walk from Playa del Carmen Main Beach and 4 minutes' walk from Mamitas Beach.

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