Experience the vibrant energy of Universal CityWalk Osaka at Hotel Keihan Universal Tower. Relax in the indoor mineral hot spring or unwind with a soothing massage, while taking advantage of laundry services and a 24-hour front desk. The helpful staff has left a lasting impression on previous guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Onsen
Spa
Free WiFi
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants
Hot springs
Breakfast available
Self parking
Spa services
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Microwave in a common area
Laundry service
Feel at home (6)
Children stay free
Refrigerator
Private bathroom
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is CNY610
CNY610
CNY684 total
Jun 1 - Jun 2
Why we love this property
Fine dining for you
This hotel has a restaurant that serves delicious meals. A satisfying buffet breakfast starts the day with plenty of tasty options.
Relax and rejuvenate
Indulge in massages at the hotel spa services. Unwind with a soak in the indoor hot spring, sauna, or mineral hot springs onsen.
スヌーピー・バックロット・カフェ (Snoopy's Backlot Cafe) - 9 min walk
ポートダイニング リコリコ - 4 min walk
ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - 9 min walk
About this property
Hotel Keihan Universal Tower
When you stay at Hotel Keihan Universal Tower, you'll be in a fantastic location, just a 5-minute walk from Universal Studios Japan and Universal CityWalk Osaka. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Also, Tempozan Park and Osaka Aquarium Kaiyukan are within a short drive. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Universal City Station is 4 minutes and Ajikawaguchi Station is 12 minutes.
At a glance
DONE
Hotel size
641 rooms
Arranged over 32 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children ages 0-2 are not allowed in the public baths.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite self parking (JPY 3500 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Shared microwave
Traveling with children
Children stay free (see details)
Bed rails
What to do
Hot springs
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Spa services
Lockers available
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Thin carpet in room
Room amenities
Be entertained
43-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs open between 4:00 PM and midnight. The temperature in the hot springs is set to 102°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
Spa access is available for an extra charge of JPY 2000 per person per night
Parking
Self parking costs JPY 3500 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 4:00 PM to midnight
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the reservation must match the name on the ID of the guest checking in.
For the comfort of guests using the public bathing areas, this property does not permit guests with tattoos to use the public baths.
Also known as
Hotel Keihan Universal
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower Osaka
Keihan Hotel Universal Tower
Keihan Universal
Keihan Universal Hotel
Keihan Universal Tower
Keihan Universal Tower Hotel
Keihan Universal Tower Osaka
Keihan Universal Tower Osaka
Hotel Keihan Universal Tower Hotel
Hotel Keihan Universal Tower Osaka
Hotel Keihan Universal Tower Hotel Osaka
Frequently asked questions
Does Hotel Keihan Universal Tower offer free cancellation for a full refund?
Yes, Hotel Keihan Universal Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Keihan Universal Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Keihan Universal Tower?
Yes. Self parking costs JPY 3500 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Keihan Universal Tower?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hotel Keihan Universal Tower and nearby?
Onsite recreation at Hotel Keihan Universal Tower includes hot springs. Hotel Keihan Universal Tower also has spa services.
Are there restaurants at or near Hotel Keihan Universal Tower?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Keihan Universal Tower like?
Hotel Keihan Universal Tower is a short 4-minute walk from Universal City Station and 4 minutes' walk from Universal Studios Japan. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel Keihan Universal Tower Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.2
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was consistently praised for its variety and deliciousness. (62 reviews)
The airport shuttle was convenient and easily accessible, with options including a direct limousine bus to the airport. (5 reviews)
The onsen (hot spring) was fantastic, with wonderful views and a great selection of amenities, including a pet-free beer or Häagen-Dazs ice cream. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Train station
Bed
Restaurant
View
Parks
Trip
Family friendly
Reviews
Verified
10/10 Exceptional
Apr 18, 2026
awesome view friendly and welcoming staff, convinient
David Son
David Son, 3-night trip
Verified
10/10 Exceptional
May 23, 2026
Love this hotel, inside Universal City, Universal city walk right out the front door. Tons of shop and restaurants. 5 minutes walk to Universal studios. Station literally next to hotel. Clean, great view, excellent staff. All the amenities.
To dung
To dung, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
We loved our stay here. Front desk staff was amazing and very helpful. Hotel is beautiful. Location is amazing.
Miguel
Miguel, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
We enjoyed our time here, the staff were very helpful. The room was very comfortable, great location, and price was really good. Highly recommend and would stay again.
Virginia
Virginia, 2-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Room was amazing & in a great location!
David
David, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Perfect place for Universal visit!
Berland
Berland, 1-night trip
Verified
8/10 Very good
Apr 14, 2026
Very convenient for those visiting Universal Studios. Nice breakfast (can get crowded in peak hours). Room is small (so is the WC), but comfortable and convenient. There are microwaves and cutlery and vending machines in each floor. Very good amenities.
Alice
Alice, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Clean rooms and close to the main gates of universal studios
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Clean, good location, good price
Renee
Renee, 3-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Great location for USJ. Lots of dining options, extremely convenient location right above the train
vicki
vicki, 4-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Breakfast is always the highlight here as well as the staff, which are always nice and professional. Room was a great fit for my family of 6.
TENESHIA
TENESHIA, 4-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Great breakfast buffet, and minutes away from USJ!
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2026
very good view
Xiaowei
Xiaowei, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Everything was perfect~! Nice room and bed, roomy it was, wonderful breakfast, and beautiful tall building~!
I hope to be back here any time~
Jae Jung
Jae Jung, 4-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Our family enjoyed a four night stay at Hotel Keihan Universal. The primary draw was obviously the location next to USJ, but it served us well during the other parts of our Osaka travels as well. The room was very clean, staff were welcoming, the breakfast buffet was phenomenal, and the onsen was a really nice addition. Specifically we enjoyed the spaciousness of the room for our family of four, along with the in-room refrigerator and tea kettle.
Dining options next to the hotel were plentiful, which made it easy to grab dinner or a snack after a long day. Its proximity next to the train station made it easy to access.
We also appreciated the onsite washers and dryers, which allowed us to pack lighter on our trip.
Ryan
Ryan, 4-night trip
Verified
10/10 Exceptional
Jan 23, 2026
The room was perfect for our big family. Lots of room, particularly by Japanese standards. Great staff, very clean and loved the skincare that was replenished each day.
Claudio
Claudio, 6-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Spacious room with many luxuries.
John Martin
John Martin, 3-night trip
Verified
10/10 Exceptional
Mar 13, 2026
We enjoyed the excellent service from Keihan Universal Tower. The check-in & check-out procedure is smooth. The room is clean and spacious. The bathroom is perfect for my kids bath together. The location is perfect for Universal Studios and there is a Family Mart just downstairs. We will definitely visit again if we go to Universal Studios Japan next time.
Pui Ki
Pui Ki, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Very close to USJ & the citywalk area. Clean rooms, staffs were friendly and helpful during check-in/out. Amenities were good - beside the usual bathroom amenities, water dispenser, microwave on every floor, coin laundry, currency exchange machine. The daily free simple cafe beverages were good too.
Mahalia
Mahalia, 4-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Everything is walkable! I wish their cafe was a bit better but other than that, it was great overall. Kind staff and clean room - all I need for the hotel stay.
Eun Young
Eun Young, 3-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Great hotel right on City walk, loved that we could walk to Universal. Variety of food on City Walk. Clean hotel staff friendly
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Loved the location. Center right in middle of dinning, shops, and train station. Would love to book here again
marissa
marissa, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Perfect location. Love walking out to city walk and right near the front gate. Got to enjoy Breakfast down stairs and upstairs. Both were good. Room was perfect for our family.
Kyle
Kyle, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Great location. The amenities provided by the hotel is great. The top floor hot spring requires additional payment but definitely worth the money.
Wenqian
Wenqian, 2-night trip
Verified
8/10 Very good
Dec 28, 2025
Very convenient - you walk out and you’re at USJ! They had a welcome drink ticket where you stop by for juice or tea. They had corn soup and a chocolate fountain with marshmallows which my kids loved (we visited the cafe area nightly just for this).