Hotel Casona del Lago is just 1.8 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Las Ninfas, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights.
Church of Our Lady of the Remedies - 14 min walk - 1.2 km
Flores Dock - 16 min walk - 1.4 km
Las Guacamayas Biological Station - 16 min walk - 1.4 km
Getting around
Flores (FRS-Mundo Maya Intl.) - 8 min drive
Airport shuttle (surcharge)
Restaurants
Cafe Recuerdito - 13 min walk
Pollo Campero, Flores, Petén - 2 min walk
Latte Latte - 9 min walk
Macaw Restobar - 13 min walk
Doña Goya - 9 min walk
About this property
Hotel Casona del Lago
Hotel Casona del Lago is just 1.8 mi (2.8 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Las Ninfas, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights.
At a glance
DONE
Hotel size
48 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
2 buildings/towers
Built in 2005
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Las Ninfas - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of GTQ 50.70 per person
Children & extra beds
Airport shuttle service for children costs GTQ 50.70
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores
Frequently asked questions
Does Hotel Casona del Lago offer free cancellation for a full refund?
Yes, Hotel Casona del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casona del Lago?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casona del Lago?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casona del Lago?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casona del Lago?
Yes, an airport shuttle is available. The charge is GTQ 50.70 per person.
What are the check-in and check-out times at Hotel Casona del Lago?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Casona del Lago and nearby?
Hotel Casona del Lago has an outdoor pool.
Are there restaurants at or near Hotel Casona del Lago?
Yes, Las Ninfas offers pool views.
What's the area around Hotel Casona del Lago like?
Hotel Casona del Lago is a short 8-minute drive from Flores (FRS-Mundo Maya Intl.) and 3 minutes' walk from Maya Mall.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.0
Location
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and plentiful with a good variety of options. (7 reviews)
The pool was a great relief and a perfect spot to relax after a long day. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
View
Lake
Breakfast
Location
Islands
Towns
Reviews
Verified
10/10 Exceptional
Dec 4, 2025
room was very clean, 24/7 front desk, good food, nice pool, felt very safe
Rosie
Rosie, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
The staff and common areas of the hotel were really nice. The room itself was fine, and relatively clean. Breakfast was good! It was pretty noisy, though, the walls are quite thin and I could hear every move my wall mates made.
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Good place.
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Panoramic room is the best, on top floor with large windows on both sides of the room and overlooking the lake and the island. All other rooms with balcony will only have a lateral view and facing the hotel (shaping a U).
Very nice staff, good breakfast, clean and comfortable.
But unfortunately noisy from the street, from the island music live on week ends, and the party boat coming on the water (though no more than 23h/00h, which is late as you wake up early).
Jean Philippe
Jean Philippe, 2-night trip
Verified
6/10 Good
Feb 9, 2026
Panoramic room is the best, on top floor with large windows on both sides of the room and overlooking the lake and the island. All other rooms with balcony will only have a lateral view and facing the hotel (shaping a U).
Very nice staff, good breakfast, clean and comfortable.
But unfortunately noisy from the street, from the island music live on week ends, and the party boat coming on the water (though no more than 23h/00h, which is late as you wake up early).
Jean Philippe
Jean Philippe, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next
Nathalie
Nathalie, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
Vicki
Vicki, 1-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Everything was great! Breakfast was delicious. Room clean, staff friendly. Would stay again!
elizabeth a
elizabeth a, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Clean rooms, friendly staff, great views. I would book it again.
Byron Ernesto
Byron Ernesto, 3-night trip
Verified
8/10 Very good
Oct 20, 2025
Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!
Moises
Moises, 2-night trip
Verified
10/10 Exceptional
Sep 17, 2024
Beautiful place , quiet , delicious breakfast with a view
Bertha
Bertha, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Stay in Flores
The Hotel was good, the staff went out of the way to accommodate 4 couples since our flight arrived early. The breakfast was excellent. The lake view was great.
Babu
Babu, 2-night trip
Verified
8/10 Very good
Nov 12, 2024
Easy walk to Flores, nice breakfast, and pool, the pool was a great relief after walking and hiking. Food options are wonderful in Flores as well as the hotel
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent.
Customer service was great!
Ana
Ana, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2025
I totally recommend this hotel, it's very nice and clean with a beautiful pool and the lake view from most rooms and from the dining areas.
Staff are friendly, the restaurant is ok, it's walkable to al lot of restaurants and shops,
.
Max
Max, 3-night trip
Verified
10/10 Exceptional
Mar 30, 2025
A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.
Max
Max, 3-night trip
Verified
10/10 Exceptional
Aug 24, 2024
Service and Staff were very good.
HOMERO
HOMERO, 3-night trip
Verified
10/10 Exceptional
Nov 9, 2023
Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.
Heyler
Heyler, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2025
Good choice
This was a very pleasant hotel in Flores. Beautiful views of the lake and a lovely setting. Staff helpful and happy. Location was excellent.
Nigel
Nigel, 3-night trip
Verified
8/10 Very good
Feb 13, 2025
Beautiful views and pool and deck areas! Good breakfast choices other meals, not so much.
Lou Ann
Lou Ann, 2-night trip
Verified
10/10 Exceptional
Mar 4, 2024
Nice property lake front.
Luis
Luis, 1-night trip
Verified
10/10 Exceptional
May 19, 2025
We loved our staying here. The personnel are amazing and friendly. Definitely will come back. We loved Flores! People all around are very kind ! Thank you for all! See you soon!
Melany
Melany, 2-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Prime location by the lake
Norman
Norman, 1-night trip
Verified
6/10 Good
Jun 19, 2025
Clean and good food. Bit outdated and old fashion.