In the heart of Hsinchu City Centre, Lakeshore Hotel Metropolis I offers a modern retreat with upscale comforts. Savor lunch or dinner at Steak House, the on-site restaurant, and take advantage of dry cleaning services for added convenience. With free in-room WiFi, multilingual staff are available to assist with tour planning.
Hsinchu Performing Arts Center - 10 min walk - 0.9 km
East Gate - 15 min walk - 1.3 km
Hsinchu City God Temple - 18 min walk - 1.6 km
Hsinchu City God Temple Night Market - 20 min walk - 1.7 km
Getting around
Taoyuan International Airport (TPE) - 56 min drive
Songshan Airport (TSA) - 77 min drive
Hsinchu Shibo Station - 5 min drive
Hsinchu Xinhuang Station - 7 min drive
Hsinchu Station - 19 min walk
Restaurants
涓豆腐 Dubu House - 8 min walk
Yayoi 彌生軒 - 8 min walk
帕泰家Baan Phadthai 新竹巨城店 - 6 min walk
京都勝牛 新竹巨城店 - 5 min walk
巢向炸雞巨城店 - 2 min walk
About this property
Lakeshore Hotel Metropolis
Lakeshore Hotel Metropolis puts you just a 5-minute drive from National Tsing Hua University. Guests looking for a bite to eat can check out Classic Steak House, which serves lunch and dinner. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
238 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Water dispenser
Working away
24-hour business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Vegetarian dining options
Water dispenser
Reception hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Handrails in stairways
Wheelchairs available on site
Room amenities
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Classic Steak House - This steakhouse serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TWD 605 for adults and TWD 308 for children
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
This property does not provide disposable personal items, such as toothbrush, toothpaste, comb, shaver, and nail file.
Property Registration Number 新竹市旅館024號
Also known as
Lakeshore Hotel Metropolis
Lakeshore Hotel Metropolis I
Lakeshore Hotel Metropolis I Hsinchu
Lakeshore Metropolis
Lakeshore Metropolis I
Lakeshore Metropolis I Hsinchu
Lakeshore Hotel Hsinchu
Lakeshore Metropolis I Hsinchu
Lakeshore Hotel Metropolis I Hotel
Lakeshore Hotel Metropolis I Hsinchu
Lakeshore Hotel Metropolis I Hotel Hsinchu
Frequently asked questions
Does Lakeshore Hotel Metropolis offer free cancellation for a full refund?
Yes, Lakeshore Hotel Metropolis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lakeshore Hotel Metropolis?
Sorry, pets aren't allowed.
Is parking offered on site at Lakeshore Hotel Metropolis?
Sorry, there's no onsite parking at Lakeshore Hotel Metropolis.
What are the check-in and check-out times at Lakeshore Hotel Metropolis?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near Lakeshore Hotel Metropolis?
Yes, there's an onsite restaurant, Classic Steak House.
What's the area around Lakeshore Hotel Metropolis like?
Lakeshore Hotel Metropolis is in Hsinchu City Centre, a short 7-minute walk from Big City Mall and 15 minutes' walk from East Gate.
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Reviews
Lakeshore Hotel Metropolis Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Location
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious with a wide variety of food options and excellent quality. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Reviews
Verified
10/10 Exceptional
Jan 5, 2026
Clean and modern room.
Jeffrey
Jeffrey, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Great location, clean, excellent staffs, would definitely go back again!
chiawen
chiawen, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Everything especially the staff. The oarking lady was very helpful helping me call someone to pick up my water bottle carelessly dropped at the bottom of the parking. Thr breakfast was great and had a wide variety of food. They even had the celery juice I carve for.
Yat Pang
Yat Pang, 2-night trip
Verified
8/10 Very good
Jun 27, 2024
Stayed her few times, love their breakfast options, rooms are generally smaller but comfortable
Peng
Peng, 2-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Centrally located for shopping and eating.
JAMES
JAMES, 1-night trip
Verified
8/10 Very good
Oct 21, 2024
Very warm and friendly staff, room was spacious and comfortable. The location is very convenient, too.
Yen-ling
Yen-ling, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2024
A great place that is near a lot of places within walking distance.
Luis
Luis, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2024
Its proximity to Big City is a big plus for us.
Lihung
Lihung, 7-night trip
Verified
8/10 Very good
Jun 23, 2025
Staff went above and beyond what was expected.
Brad
Brad, 4-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Great service with friendly staffs. Convenient location, easy access to Big City shopping mall where provides free shuttle bus to the train station. Room was spacious and clean. No washcloth for shower and no hair conditioner provided.
Kuo
Kuo, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2024
My recommendation to stay in Hsinchu
The room is large, clean and tidy
Jean-Pierre
Jean-Pierre, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2025
One of the best hotel in 新竹
I stayed here for business. room was kept clean and
there was nothing that made me feel uncomfortable.
there is a receptionist who can speak Japanese fluently.
Verified traveler
2-night trip
Verified
8/10 Very good
Dec 9, 2023
Recommend this hotel to u
Spacious room and well equipped toiletries
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 14, 2024
Centrally located. Lots of restaurants around.
Centrally located. Excellent location. Very clean. Delicious breakfast.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Nov 11, 2024
Friendly staff who goes above and beyond to help customers. Clean and modern bedroom and bathroom. Excellent breakfast/brunch buffet. Walking distance to major shopping centres. Will definitely stay again.
Rowena
Rowena, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2023
This is our first stop of stay after arriving in Taiwan. We are very happy and though it’s just for one night, we are impressed with the overall service and cleanliness of the rooms.
Ong Khoon
Ong Khoon, 1-night trip
Verified
10/10 Exceptional
Jun 15, 2024
A great hotel in Hsinchu, Taiwan
It's clean and comfortable. Our room was spacious.
Breakfast was delicious although the options can be made better.
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
Oct 26, 2023
Good breakfast and meals. Chef is incredible, it was fine dining. Thank you.
Cindy
Cindy, 4-night trip
Verified
10/10 Exceptional
May 6, 2024
Very very good!!
A very good experience at the Lakeshore Hotel. The room is new, spacious, clean and have everything we need. They provide free car park and we could park our car there (no need to park nearby carparks). The staffs are very polite and the buffet breakfast is really good, they provide different choices and taste good!
Verified traveler
1-night trip
Verified
10/10 Exceptional
Dec 18, 2024
This hotel was not so easy to book probably due to its prime location in the shopping area with Big City Shopping Centre nearby. Overall the room was clean and tidy except that the quilt was found contaminated with a dirty mark of 4 to 5 inches square. After raising the case to the hotel staff, the whole quilt with cover was immediately replaced. We checked-in at the reception around 15 minutes earlier than the official time, the staff asked us to wait without giving reason. We preferred to take some food outside. After that, it seemed that our room was upgraded to a very high floor with tranquility and street view. Breakfast variety has much to choose from.
KWOK HUNG
Verified
10/10 Exceptional
Jan 4, 2026
Convenient location and clean rooms
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2022
Nice place to stay.
Frederique
Frederique, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2025
Clean and updated rooms.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Wonderful…close to everything you need
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 25, 2024
A perfect place for those who look for a tranquil hotel with nice cousins!
My family spent two nights here, and enjoyed ourselves.