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Ciqala Suites Hotel

4.0 star property
Hotel with outdoor pool, near Pan American Pier

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Photo gallery for Ciqala Suites Hotel

Enjoy breathtaking city views from our rooftop terrace, featuring a comfortable seating area and a small table for a romantic dinner.
Compact room with a minimalist design, featuring a small table, flat-screen TV, and window with a view of the surrounding area.
Welcome to CIOALA, where a curved balcony and multiple windows offer stunning views.
Enjoy a city view from the large bed, positioned against a wall with a window, and relax with a lamp nearby.
Relax on the rooftop with a panoramic city view, featuring a long bench, striped chairs, and a unique airplane-shaped sofa.
Near Condado Beach, CIQALA Luxury Suites offers a tranquil retreat with a poolside bar and rooftop terrace. Savor the Caribbean cuisine at Our SP Floor Lounge, enjoy free breakfast, and unwind in the outdoor pool surrounded by sun loungers. With multilingual staff and helpful tour assistance nearby attractions are within reach.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Terrace

Feel at home (6)

  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY1,131
CNY1,479 total
includes taxes & fees
Aug 26 - Aug 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Relax in a stylish room with a large bed, sofa, and desk, offering a city view.

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed

Relax in a spacious room with a large bed, bedside table, and wardrobe.

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

Enjoy a city view from the large bed, positioned against a wall with a window, and relax with a lamp nearby.

The Signature Suite

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Relax in a spacious room with a large bed, bedside table, and window with a view.

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
HDTV
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Relax in a serene bedroom with a comfortable bed, bedside tables, and large windows offering a city view.

Presidential Suite

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
HDTV
  • 158 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Relax in a spacious room with a large bed, desk, and wardrobe, perfect for unwinding.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Puerto Rico Convention Center - 11 min walk - 0.9 km
  • Distrito T-Mobile - 12 min walk - 1.0 km
  • Pan American Pier - 17 min walk - 1.4 km
  • Condado Beach - 20 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 2 min drive - 1.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive
  • Free beach shuttle

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel features a rooftop terrace and puts you within a 10-minute walk of Sheraton Casino. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle, and a terrace. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 33 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Offsite

    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach shuttle
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Our SP Floor Lounge - This poolside rooftop bar specializes in Caribbean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.

Also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan
HELP_OUTLINE

Frequently asked questions

Does Ciqala Suites Hotel offer free cancellation for a full refund?

Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ciqala Suites Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Ciqala Suites Hotel?

Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Ciqala Suites Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Check-out time is 11 AM.

Is there an onsite casino at Ciqala Suites Hotel?

No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.

What is there to do at Ciqala Suites Hotel and nearby?

Ciqala Suites Hotel has an outdoor pool.

Are there restaurants at or near Ciqala Suites Hotel?

Yes, Our SP Floor Lounge offers alfresco dining, Caribbean cuisine, and ocean views.

What's the area around Ciqala Suites Hotel like?

Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travelers say that the hotel is in a great location.

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Ciqala Suites Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Restaurant
Food
Location
Bed
View
Rooftops
Water

Reviews

10/10 Excellent

Perfectly located to everything we wanted to do, had complimentary breakfast delivered every morning and parking was easily accessible.
Ashley, 3-night trip

10/10 Excellent

Small hotel with great amenities. Room was super spacious with a kitchenette and spa bathtub that my enjoyed a lot. Will stay again.
Sheila, 1-night trip

10/10 Excellent

Nice location with in walking Distance of some restaurants and stores. Hotel was clean and had a nice infinity pool
Cynthia, 5-night trip

10/10 Excellent

I just spend on night here but everything from check in to the complimentary breakfast has bean excellent. I would stay here again and gladly recommend for anyone to stay here.
Nancy, 1-night trip

10/10 Excellent

Truly a hidden gem, rooftop restaurant/pool was the highlight of the stay, staff was amazing, will come back time
SeDeris, 5-night trip

10/10 Excellent

Friendly staff, clean and welcoming place, close to all atractions and point of interest. We were upgraded to VIP, exelent beautiful place, exelent view, all accomotations and comfort included.
Teresa Jesus Mora, 3-night trip

8/10 Good

Great place to stay
Christian Casado, 3-night trip

2/10 Terrible

$103 hidden services fee upon arrival
Chimaobi, 4-night trip

10/10 Excellent

It is an excellent spot for short stays or getaways. Very nice, and clean.
Emily Diaz, 2-night trip

10/10 Excellent

Staff is kind. The suites are great and the bathroom is big.
Carlos, 2-night trip

8/10 Good

Pretty, clean good service great food
Jessica, 1-night trip

10/10 Excellent

Very nice,convinces
Orlando, 2-night trip

10/10 Excellent

I recently stayed at the Ciqala Hotel in Puerto Rico over the weekend and had a great experience. The room service was excellent—prompt and attentive to every detail. Breakfast each morning was amazing, with a great variety of fresh and delicious options. The staff went above and beyond to make sure everything was perfect throughout my stay. Highly recommend this hotel for anyone looking for comfort, great service, and a welcoming atmosphere in San Juan!
Enmanuel, 3-night trip

10/10 Excellent

Great property
Malcolm, 2-night trip

10/10 Excellent

The property was easy to find and the people at the front desk were friendly and super helpful.
Alessandra, 4-night trip

10/10 Excellent

It was a small Boutique hotel.
Janet, 1-night trip

8/10 Good

Nice hotel
Robert, 4-night trip

10/10 Excellent

It was a nice stay
Brunilda, 1-night trip

10/10 Excellent

Great
Jonathan, 1-night trip

10/10 Excellent

We had a 3 bedroom suite. It was spacious, rooms was nice, views was good, full kitchen. The option for breakfast came in handy just need to have 2 or 3 more options for sure! Staff A1!!! They were great w/ anything I asked. Yes there is a popular rooftop here, people come that isn’t staying at hotel. It does take a long time to get your food, so definitely come with the vibes to not let that get to you. They do be on the more dressy side when they come up there. We never was though. The prices are on the high side too. My only complaint is do not order room service online. The restaurant doesn’t actually get the orders on their side. It was a mess but I did end up getting my food 2 1/2 hours later.
Tavia, 4-night trip

10/10 Excellent

Amazing
martinique, 1-night trip

8/10 Good

Staff was welcoming and attentive. The area around it wasn't the most beautiful but close to beaches and restaurants nice for something not to expensive.
Jennifer, 3-night trip

8/10 Good

Excellent communication, las minute trip arriving after midnight, greeted pleasantly, we were able to quickly access our room as we had filled out the form they sent out in advanced. Free breakfast option sent out to your room and you get to choose what you’d like through a link. Breakfast was decent, balanced with options and tasty. Spacious room with hot tub, kitchen, mini bar, comfy bed, room service was a no show, we were only asked if we needed out sheets changed and got new towels one day, but didn’t receive service on the other days. AC worked perfectly, you need it badly as the heat will consume you if you don’t have a good unit. Didn’t get to experience the roof top, but the views at night from up there are a can’t miss.
Alejandro, 3-night trip

6/10 Okay

There's a lot to say about this place for starters if you go through Expedia just know that they're going to charge you the 20% when you get there so don't do that do not get the the all-inclusive breakfast because it is definitely not worth the extra money I suggest going out to eat the staff were really nice and very kind I love that there is a pool on the roof but remember that they also have a restaurant on the roof so it's a little much when you're trying to go and relax in a pool with a ton of people watching you while they're eating all in all though it was it was a decent place to stay I would definitely stay there again like I said just don't go through Expedia and don't pay more for the breakfast
Robert David, 5-night trip

10/10 Excellent

Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Javier, 4-night trip