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Hotel Puerto Palace

4.0 star property
Family-friendly hotel in Puerto de la Cruz with 2 outdoor pools and restaurant

Choose dates to view prices

Photo gallery for Hotel Puerto Palace

2 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Outdoor dining
TV
TV
Escape to Hotel Puerto Palace, an upscale haven near Plaza del Charco and Lago Martianez Swimming Pools. Unwind with a breakfast buffet, rejuvenate at the sauna or spa tubs, and enjoy activities like mini golf and volleyball.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and 2 hot tubs
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Spa services
  • Babysitting
  • Business center

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • 2 bedrooms
  • Connecting/adjoining rooms available
  • Television
The current price is CNY887
CNY949 total
includes taxes & fees
Dec 16 - Dec 17

Why we love this property

Gourmet hub
This hotel offers a restaurant and bar for culinary explorers. The free buffet breakfast adds extra value to the dining experience.
Comfort beyond words
Drift into dreamland beneath cozy down comforters. Rainfall showers refresh, while blackout drapes ensure undisturbed rest in these balcony-equipped rooms.
Work meets play
This hotel combines business amenities with leisure options. Tackle projects in meeting rooms, then unwind with spa services, tennis, or mini golf.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Standard Double Room

2 bedrooms, down comforters, minibar, desk

Standard Double Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Single Room

2 bedrooms, down comforters, minibar, desk

Standard Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

2 bedrooms, down comforters, minibar, desk

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room Single Use

2 bedrooms, down comforters, minibar, desk

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Pool View

2 bedrooms, down comforters, minibar, desk

Double Room Single Use, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Sea View

2 bedrooms, down comforters, minibar, desk

Double Room Single Use, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Pool View

2 bedrooms, down comforters, minibar, desk

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Sea View

2 bedrooms, down comforters, minibar, desk

Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Triple Room, Sea View

2 bedrooms, down comforters, minibar, desk

Triple Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds OR 3 Large Twin Beds

View all photos for Triple Room, Pool View

2 bedrooms, down comforters, minibar, desk

Triple Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room, Pool View (2 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Double Room, Pool View (2 adults and 1 child)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Double Room, Sea View (2 adults and 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Room (2 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Standard Room (2 adults and 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Economy Double Room

2 bedrooms, down comforters, minibar, desk

Economy Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Triple Room

2 bedrooms, down comforters, minibar, desk

Economy Triple Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (4 adults)

2 bedrooms, down comforters, minibar, desk

Family Room (4 adults)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Family Room (3 adults)

2 bedrooms, down comforters, minibar, desk

Family Room (3 adults)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room (2 adults, 2 children)

2 bedrooms, down comforters, minibar, desk

Family Room (2 adults, 2 children)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Standard Single Room, Pool View

Standard Single Room, Pool View | 2 bedrooms, down comforters, minibar, desk

Standard Single Room, Pool View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Sea View

2 bedrooms, down comforters, minibar, desk

Standard Single Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (3 adults and 1 child)

2 bedrooms, down comforters, minibar, desk

Family Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Economy Double Room (2 adults + 1 child)

2 bedrooms, down comforters, minibar, desk

Economy Double Room (2 adults + 1 child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
2 bedrooms
  • Sleeps 2
  • 1 King Bed

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The price is CNY763
CNY817 total
includes taxes & fees
Dec 8 - Dec 9
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About the neighborhood

Map
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Taoro Park - 6 min walk - 0.5 km
  • Risco Belle Aquatic Gardens - 10 min walk - 0.8 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Loro Park - 16 min walk - 1.3 km
  • La Paz Lookout - 19 min walk - 1.6 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
  • Tenerife South Airport (TFS) - 69 min drive

Restaurants

  • ‪Bar Cafetería Central - ‬10 min walk
  • ‪Bar iris - ‬13 min walk
  • ‪Restaurante Peruano - ‬13 min walk
  • ‪La Cofradia - ‬13 min walk
  • ‪Cafeteria Puerto Alto - ‬3 min walk

About this property

Hotel Puerto Palace

Enjoy your visit to Puerto de la Cruz with a stay at Hotel Puerto Palace. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 314 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Basketball
  • Volleyball
  • Mini golf
  • Beach nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for EUR 2.50 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Also known as

Palace Hotel Puerto
Puerto Palace
Hotel Puerto Palace Tenerife/Puerto De La Cruz
Puerto Palace De La Cruz
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Hotel Puerto de la Cruz
Puerto Palace Hotel
Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Puerto de la Cruz
Puerto de la Cruz Puerto Palace Hotel
Hotel Puerto Palace
Puerto Puerto De La Cruz
Puerto Palace
Hotel Puerto Palace Hotel
Hotel Puerto Palace Puerto de la Cruz
Hotel Puerto Palace Hotel Puerto de la Cruz

Frequently asked questions

Is there a pool at Hotel Puerto Palace?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Puerto Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerto Palace?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Puerto Palace?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Puerto Palace?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Puerto Palace and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 outdoor swimming pools. Hotel Puerto Palace also has a sauna and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hotel Puerto Palace?

Yes, there's an onsite restaurant.

Does Hotel Puerto Palace have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Puerto Palace like?

Hotel Puerto Palace is a short 7-minute walk from Taoro Park and 12 minutes' walk from Risco Belle Aquatic Gardens.

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