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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with spa, near Otaru Canal

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At Dormy Inn Premium Otaru Natural Hot Spring, warm hospitality and modern comfort await in the city center. Unwind with a soothing spa treatment, relax in the sauna, or enjoy a delicious meal at the restaurant. With luggage storage and 24-hour front desk support, guests appreciate the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Double Room

Down comforters, desk, blackout drapes, soundproofing

Double Room

  • Sleeps 2

View all photos for Double Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(52 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-style Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Twin Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking, No Housekeeping

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking, No Housekeeping

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, No Housekeeping

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking, No Housekeeping

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Western Style Room

  • Sleeps 2

View all photos for Japanese-style Superior Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Superior Twin Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Double Room Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room Non smoking

  • Sleeps 2

View all photos for Double Room Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Non Smoking

  • Sleeps 2

View all photos for Standard Quadruple Room- Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Standard Quadruple Room- Non Smoking

  • Sleeps 4

View all photos for Queen Room -Non-Smoking

Down comforters, desk, blackout drapes, soundproofing

Queen Room -Non-Smoking

  • Sleeps 2

Twin Room - Smoking

  • Sleeps 2

View all photos for Japanese Style Twin Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Style Twin Room

  • Sleeps 2

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8.8 out of 10, Excellent, 1,002 reviews
The price is CNY316
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About the neighborhood

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 7 min walk - 0.7 km
  • Otaru City General Museum Ungakan - 8 min walk - 0.7 km
  • Sakaimachi Street - 11 min walk - 0.9 km
  • Tomioka Catholic Church - 12 min walk - 1.1 km
  • Otaru Music Box Museum - 3 min drive - 1.7 km

Getting around

  • Sapporo Okadama Airport (OKD) - 52 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive
  • Inaho Station - 20 min drive
  • Teine Station - 21 min drive
  • Niki Station - 22 min drive
  • Otaru Station - 2 min walk
  • Minami-Otaru Station - 24 min walk

Restaurants

  • ‪バーガーキング (Burger King) - ‬2 min walk
  • ‪味処たけだ - ‬3 min walk
  • ‪西や - ‬2 min walk
  • ‪Coffee House CHAFF - ‬4 min walk
  • ‪Cafe可否茶館 - ‬2 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Dormy Inn Premium Otaru Natural Hot Spring offers a great location, putting you within just a 10-minute walk of Otaru Canal. For a bite to eat, guests can check out kitanobannya, which serves breakfast. The helpful staff and location get good marks from fellow travelers. The property is just a short walk to public transportation: Otaru Station is 2 minutes away.

At a glance

DONE

Hotel size

    • 245 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1400 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ski area nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping (surcharge)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Dining

Kitanobannya - This buffet restaurant serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1500 for children
  • Housekeeping is offered for an extra charge

Renovations and closures

This property is closed from April 1 2026 to July 31 2026 (dates subject to change).

Parking

  • Self parking costs JPY 1400 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

Also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring currently open?

This property is closed from April 1 2026 to July 31 2026 (dates subject to change).

Does Dormy Inn Premium Otaru Natural Hot Spring offer free cancellation for a full refund?

Yes, Dormy Inn Premium Otaru Natural Hot Spring does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Dormy Inn Premium Otaru Natural Hot Spring?

Sorry, pets aren't allowed.

Is parking offered on site at Dormy Inn Premium Otaru Natural Hot Spring?

Yes. Self parking costs JPY 1400 per night. Parking spots may be limited.

What are the check-in and check-out times at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Dormy Inn Premium Otaru Natural Hot Spring and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for cycling. Dormy Inn Premium Otaru Natural Hot Spring also has a spa.

Are there restaurants at or near Dormy Inn Premium Otaru Natural Hot Spring?

Yes, there's an onsite restaurant, kitanobannya.

What's the area around Dormy Inn Premium Otaru Natural Hot Spring like?

Dormy Inn Premium Otaru Natural Hot Spring is in the heart of Otaru, a short 2-minute walk from Otaru Station and 10 minutes' walk from Otaru Canal. Travelers say this hotel is in a good location.

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Reviews

Dormy Inn Premium Otaru Natural Hot Spring Reviews

8.8

Excellent

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as amazing, good, and delicious with various choices. (15 reviews)
  • The spa facilities were a highlight, offering a natural hot spring, sauna, and impressive amenities. (6 reviews)
  • The hot spring pools were amazing and a great experience. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Breakfast
Room
Onsen
Amenities
Train station
Spa
Ice cream
Food

Reviews

Verified

10/10 Exceptional

Great location and very nice hot springs
Ricky K, 2-night trip
Verified

10/10 Exceptional

The hotel is well located just opposite the JR Otaru station. The room is clean and decent. The size is quite standard in Japan. It will be starting renovation in April and we are excited to stay afterwards.
KIT MAN, 2-night trip
Verified

8/10 Very good

Clean room, friendly staff, good breakfast.
Joseph, 1-night trip
Verified

8/10 Very good

Convenient location; virtually just across from the train station.
Joseph, 2-night trip
Verified

10/10 Exceptional

Great breakfast!!! Various choices and delicious!
Yongcheng, 1-night trip
Verified

6/10 Good

I stayed at another Dormy Inn in Kyoto before, and the check-in experience there was excellent. They even wiped the wheels of my luggage, and the overall service felt very attentive. This time in Otaru, they encouraged self-service check-in machines, and both the late-night soba and breakfast were quite crowded. Overall, it didn’t feel like the same level of hospitality as my previous stay...
Hiroko Maya, 1-night trip
Verified

10/10 Exceptional

Very near JR Station. And the breakfast is good. And walkable to sight seeing and shopping area.
Siu Chun, 1-night trip
Verified

10/10 Exceptional

excellent location, next to the fish market, many food choices around the hotel.
Cheuk Yin Jason, 1-night trip
Verified

8/10 Very good

Great location and nice bath

Great location and the public bath is excellent
1-night trip
Verified

10/10 Exceptional

convenient location and lovely staff! onsen hours quite convenient as well.
Ming Yu, 2-night trip
Verified

10/10 Exceptional

This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc
Walloce, 2-night trip
Verified

10/10 Exceptional

Clean rooms and in a great location
Siu pang benny, 5-night trip
Verified

10/10 Exceptional

Less than 1 min walk to Otaru Station. Amazing hotel in Otaru. Clean and spacious room, convenient walk to nearby attractions. Regret staying only for 1 night in Otaru and in this hotel. Even if we were to stay one week, there will be enough interesting places to visit.
Onsen in hotel
Nearby attraction
LIAN CHING, 1-night trip
Verified

10/10 Exceptional

This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Jim, 1-night trip
Verified

8/10 Very good

the natural hot spring was good.
Kiyoko, 3-night trip
Verified

10/10 Exceptional

great location and high across JS station
hubert, 1-night trip
Verified

10/10 Exceptional

Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.
Lynn, 1-night trip
Verified

8/10 Very good

Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Eric, 1-night trip
Verified

10/10 Exceptional

Very good
SHENG WEN, 1-night trip
Verified

10/10 Exceptional

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Han Seob, 1-night trip
Verified

8/10 Very good

Kind an old school hotel

Close to train station. Walk to the canal is a bit far. The onsen is good.
Laiwa, 1-night trip
Verified

8/10 Very good

We love the complimentary ramen at night. But we were disappointed that the staff do not seem to know the area and touristic information well. They gave us advise for 2022-2023 ski bus information and ended we nearly missed the only ski bus of the day to ski resort.
Guek Eng, 1-night trip
Verified

10/10 Exceptional

Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand.
Judy, 2-night trip
Verified

8/10 Very good

Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Eben, 2-night trip
Verified

6/10 Good

Too old hotel conditions
Shih Wen, 2-night trip