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Sutherland House

3.0 star property
Hotel with bar/lounge, near Ex-cárcel Valparaíso

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At Sutherland House, guests enjoy a warm welcome with a daily manager's reception and free breakfast buffet. Explore the nearby Ex-cárcel Valparaíso or unwind at the rooftop terrace with WiFi connectivity. Previous guests have praised the beautiful garden, coffee shop, and helpful concierge services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Double Room

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Twin Room

  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Double Room

  • Bay view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000

What's nearby

  • Ex-cárcel Valparaíso - 6 min walk - 0.6 km
  • Valparaiso Cultural Park - 6 min walk - 0.6 km
  • Casa Mirador de Lukas - 12 min walk - 1.1 km
  • La Sebastiana Museum - 19 min walk - 1.7 km
  • Port of Valparaiso - 8 min drive - 3.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 83 min drive
  • Puerto Station - 18 min walk
  • Bellavista Station - 19 min walk
  • Francia Station - 28 min walk

Restaurants

  • ‪La Morada Alegre - ‬10 min walk
  • ‪Café Vinilo - ‬10 min walk
  • ‪Cafe Del Pintor - ‬11 min walk
  • ‪El Desayunador - ‬11 min walk
  • ‪Casa Alegre - Dimalow - ‬11 min walk

About this property

Sutherland House

  • Sutherland House features a rooftop terrace and puts you within a 10-minute walk of Ex-cárcel Valparaíso. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Limited self and valet parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:30 AM–11:30 AM
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1870
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas

Room amenities

Be entertained

  • 21-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.00 per night

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Sutherland House Hotel

Sutherland House Hotel Valparaiso

Sutherland House Valparaiso

Sutherland House Hotel

Sutherland House Valparaiso

Sutherland House Hotel Valparaiso

Frequently asked questions

Does Sutherland House offer free cancellation for a full refund?

Yes, Sutherland House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutherland House?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sutherland House?

Yes, there's free self and valet parking. Parking spots may be limited.

What are the check-in and check-out times at Sutherland House?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon.

Is there an onsite casino at Sutherland House?

No, this hotel doesn't have a casino, but Vina del Mar Casino (12-min drive) is nearby.

What is there to do at Sutherland House and nearby?

Have fun with nearby activities like cycling and body boarding. Sutherland House also has a garden.

Does Sutherland House have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Sutherland House have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Sutherland House like?

Sutherland House is a short 14-minute walk from Casa Mirador de Lukas and 15 minutes' walk from Paseo Yugoslavo.

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Reviews

Sutherland House Reviews

9.4

Exceptional

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Se puede recomendar

Todo bien, personal muy amable, todo muy limpio, tranquilo. Cercano a muchos lugares de interés y restaurantes. Hay estacionamiento, pero reducido, es necesario dejar llaves para acomodar autos. El desayuno bueno, hay de todo un poco. Sugiero poner un vaso y un espejo en la habitación.
1-night trip
Verified

10/10 Exceptional

Lo mejor la atención de Jorge, la vista sobre Valparaíso, la casa misma y la cercanía al Cerro Alegre y la plaza Bismark. Falta más agua en la ducha y hay mucha escala que subir y bajar.
3-night trip
Verified

8/10 Very good

Muy bonito. La atencion de recepcion excelente. Falta arreglar los jardines exteriores
1-night trip
Verified

10/10 Exceptional

Vue exceptionnelle sur Valpo

Très bon accueil, vue exceptionnelle de notre chambre 302 sur valpo ! Bonne situation ( 800m restos)
Sylvie, 2-night trip
Verified

4/10 Fair

Desilusión de Las fotos

Pieza en deterioro. Baños sin higienizar. Desayuno pobre. El valor wxcelsvamte ñaro para sólo pagar l vista. Desmerece la limpieza, la cama. Las fotos son engañadoras.
Sofia, 3-night trip
Verified

8/10 Very good

Quelle belle vue

Vue féerique sur la ville et près du quartier sympa. Ne mérite pas son prix annoncé. Salle de bain dans un très mauvais état Literie excellente
Helene, 1-night trip
Verified

8/10 Very good

Beautiful skyline view of Val Paraiso

Receptionists were friendly and accomodating. View from our room window was beautiful. However, toilet seat was falling apart, very little toilet paper, towels were so old.
Catherine, 1-night trip
Verified

10/10 Exceptional

Great spot, quieter than down near La Reina Good views and breakfast Staff were great
Rob, 1-night trip
Verified

8/10 Very good

la atención muy buena, la limpieza bien pero para personas de tercera edad, difícil llegar ya que hay que subir mucho a pie.
Carmen, 2-night trip
Verified

8/10 Very good

Very nice little hotel, with a really beautiful view from the rooms..
Yves, 1-night trip
Verified

10/10 Exceptional

Grata estadia

Súper buena experiencia, lo pasé estupendo. Buenas las Instalaciones.
Francisca, 2-night trip
Verified

10/10 Exceptional

Muy bueno

Gente muy amable
2-night trip
Verified

10/10 Exceptional

Excelente lugar

Excelente, muy buena atencion, bien ubicado. La habitacion tenia una vista espectacular...
1-night trip
Verified

10/10 Exceptional

Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso. Breakfast is very good youalmost feel at home with a good variety of choices.
Cris, 1-night trip
Verified

10/10 Exceptional

The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
1-night trip
Verified

10/10 Exceptional

Great views and location.

Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
2-night trip
Verified

10/10 Exceptional

Tolle vista, verkehrsgünstig (Bus neben der Tür

Günstig zum Hause Pablo Neruda gelegen, per Bus 5 min. Die Stadt muss man erlaufen, wir haben tägl. 10 km per pedes gemacht, Markt und Büchermarkt besucht, freundliche aufmerksame einheimische, Metro Richtung vina del mar nutzen
Rea , 1-night trip
Verified

10/10 Exceptional

Nice place, nice view!!

Nice place to stay. A bit out of the way but easy to use bus or collectivos.
Joao E., 3-night trip
Verified

10/10 Exceptional

Calificaciòn de visita excelente

Excelente atención, ubicación y estado del hotel
Estefania, 2-night trip
Verified

8/10 Very good

Gran vista desde las habitaciones

Buena relación precio/calidad. Hotel bien ubicado, personal amable y con estacionamiento. Lo mejor es la vista, grandes ventanales a la bahía. El hotel es una casa antigua, bien conservada pero con piezas algo pequeñas y el entorno es un poco ruidoso. Una buena alternativa para conocer el Cerro Alegre y disfrutar los restaurantes de la zona.
Hendrik, 2-night trip
Verified

10/10 Exceptional

beautiful historic mansion

Wonderful room with very comfortable bed,welcome glass of sparkling wine,very helpful,parking available,good breakfast included,and a less than 1km walk from the classic Valparaiso painted walls,restaurants and bars:1 of 2 nights was a little noisy,but then,it’s Valparaiso!
Desiree, 2-night trip
Verified

10/10 Exceptional

Caarmed in Valparisio

Terrific spot. Great views. Friendly accommodating staff and owner. Some English. Nice breakfast. Rooms small but we had a huge balcony. Just know, that like all Valparisio, there are stairs to climb. Walking distance to great restaurants and convenient bus service to other areas. Bus stops right in front of the hotel.
2-night trip
Verified

10/10 Exceptional

Ideal for a short stay in Valparaiso

Ideal location with lovely views and big rooms. Very good and friendly personal service and excellent breakfast. If you have a car also has useful private parking a big plus in Valparaiso.
Stuart, 1-night trip
Verified

10/10 Exceptional

Un agrado de hotel para estadía de fin de semana

Estupendo hotel, atención muy personalizada, vista increible a Valparaiso y su bahia, datos de restaurantes y reservas que nos hicieron fueron perfectas. Hay movilización "a la puerta" en caso de no querer caminar o de querer ir a Viña a pasear y no ir en auto propio. Muy tranquilo para dormir en la noche.
2-night trip
Verified

10/10 Exceptional

Semester

Valpasuperbraiso - en unik upplevelse. Boendet på Sutherland House var perfekt och sannolikt ett av de bättre ställena man kan finna till en billig peng i området. Suverän utsikt och lagom utmanande promenader genom de färgsprakande kvarteren till och från hotellet. Servicen var perfekt och frukosten superb. Sängarna jättesköna. Wifi sviktade på rummet på andra våning, men i lobbyn var det klanderfritt.
Ann-Charlott, 2-night trip