In the heart of Cuenca, Hotel El Conquistador offers an elegant retreat. Savor a full breakfast, enjoy international cuisine at Three Ships restaurant, and explore the art gallery on site. With in-room WiFi, a coffee shop/cafe and helpful staff previous guests have raved about.
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150
What's nearby
Calderon Park - 2 min walk - 0.2 km
New Cathedral of Cuenca - 3 min walk - 0.3 km
Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
Puente Roto - 12 min walk - 1.0 km
Alejandro Serrano Aguilar Stadium - 15 min walk - 1.3 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 4 min drive
Luis Cordero (Hermano Miguel) Station - 2 min walk
14n - Antonio Borrero Station - 3 min walk
Gaspar Sangurima Tram Station - 6 min walk
Terminal Terrestre Station - 17 min walk
Unidad Nacional Tram Station - 25 min walk
Area shuttle (surcharge)
Restaurants
Raymipampa - 4 min walk
Balcon Quiteño - 4 min walk
Angelus by Tutto Freddo - 4 min walk
Bauhouse Hostel & Bar - 4 min walk
Coffee Lovers - 3 min walk
About this property
Hotel El Conquistador
Hotel El Conquistador offers a great location, putting you within a 15-minute walk of Calderon Park and Puente Roto. Guests looking for a bite to eat can check out Three Ships, which serves international cuisine. A bar/lounge and a snack bar/deli are other highlights. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 6 minutes away.
At a glance
DONE
Hotel size
42 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Offsite parking within 820 ft (USD 15 per night)
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Horse riding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (118 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Art gallery on site
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Raised toilet seat
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch Smart TV
Premium cable channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Washer and dryer
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Three Ships - This restaurant specializes in international cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Area shuttle service is offered for an extra charge
There is a service fee of 10 percent
Parking
Parking is available nearby and costs USD 15 per night (820 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca
Frequently asked questions
Does Hotel El Conquistador offer free cancellation for a full refund?
Yes, Hotel El Conquistador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Conquistador?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel El Conquistador?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel El Conquistador and nearby?
Have fun during the warmer months with activities nearby such as horseback riding.
Are there restaurants at or near Hotel El Conquistador?
Yes, Three Ships offers international cuisine.
Does Hotel El Conquistador have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel El Conquistador like?
Hotel El Conquistador is a short 6-minute walk from Gaspar Sangurima Tram Station and 3 minutes' walk from Calderon Park.
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Reviews
Hotel El Conquistador Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Location
8.0
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 9, 2026
Clean rooms, excellent staff, great breakfast! I already have another reservation
Lawrence
Lawrence, 4-night trip
Verified
10/10 Exceptional
Sep 7, 2025
It is a nice place to stay. The room was very clean and comfortable. The people who works there are very friendly and efficient. For what I am thankful, and I will go back to stay in the hotel El Conquistador.
Maria
Maria, 4-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Im happy! Everything was hood. Good service. Nice place.
Pilar Natividad
Pilar Natividad, 3-night trip
Verified
10/10 Exceptional
Apr 8, 2024
Staff was the best
John
John, 5-night trip
Verified
8/10 Very good
Jan 12, 2026
Clean Room / good staff / good location
JOSE E
JOSE E, 3-night trip
Verified
8/10 Very good
Mar 11, 2026
All are OK
Hernan
Hernan, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Right in the heart of the historic district
Alan
Alan, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
Excellent service!
RODOLFO JACOME
RODOLFO JACOME, 4-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Super excited
John
John, 2-night trip
Verified
10/10 Exceptional
May 2, 2023
Isaac assisted us with a late check-in and was so kind and helpful. The breakfast was super!
MARY ANN
MARY ANN, 1-night trip
Verified
6/10 Good
Dec 5, 2025
Room was adequate but toilet was lacking. Breakfast was lacking with very bad coffee. Wi-Fi did not work on my second day stay .I left my prepaid room to stay at different hotel so I could make my WiFi phone calls necessary. Paid two nights, stayed one.
Robert
Robert, 2-night trip
Verified
2/10 Poor
May 1, 2025
They need to have a fan and a ac in the rooms please
Nasif
Nasif, 1-night trip
Verified
8/10 Very good
Jun 27, 2023
Good mid-priced hotel
My first time staying here. Wonderful helpful staff. The location is great, in the heart of El Centro with the Tranvia at your doorstep. The breakfast was excellent with many choices both hot and cold, lots of fresh fruit. There is parking available 1/2 block away, at $14.00 per day. Strongly recommend.
Donald
Donald, 2-night trip
Verified
4/10 Fair
Jul 5, 2025
Although the location is great, the hotel needs attention. I am not sure if the staff are overworked but they were nice some days and some others no so much.
The offer a safety box in the room but there was nothing secure about it, anybody can easily walk away with the whole thing.
I would not stay again.
Ivan
Ivan, 5-night trip
Verified
4/10 Fair
Nov 7, 2022
They didn’t find my reservation , and gave me a double standard room , after that they took one of the beds from the room and make us sleep ( 2 tall persons) on a small bed
Lissette
Verified
6/10 Good
May 6, 2026
La habitación cómoda, pero no tenia refrigerador. El internet en el 3 piso que estábamos nunca funcionó., iba y venia o simplemente se conectaba pero indicaba que no tenia conección a internet. Problemas con la tarjeta de entrada a la habitación, todos los dias se desconfiguraba y no funcionaba para entrar a la habitación. El desayuno estubo bien, pero se demoran en reponer lo que se va consumiendo.
Ubaldo
Ubaldo, 3-night trip
Verified
6/10 Good
Dec 4, 2025
La atención y habitación estuvieron bien pero en especificación pone que tienen Parqueo incluido pero el Parqueo está a dos cuadras y cobran $12,50 por día adicional
JOSE EDUARDO
JOSE EDUARDO, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Muy bien
Jimmy
Jimmy, 2-night trip
Verified
8/10 Very good
Sep 14, 2025
Todo bueno.
Estacionamiento N/A
GIOVANNI
GIOVANNI, 4-night trip
Verified
6/10 Good
Jun 24, 2025
PENOSO...
SE DEMORARON 1 HORA EN EL CHECK IN YA QUE AÚN NO TENÍAN DISPONIBLE LA HABITACIÓN. Y CUANDO ME DAN LA HABITACIÓN NO ERA LA QUE HABÍA RESERVADO. LA RECEPCIONISTA SE EXCUSO CON QUE ELLA NO SE ENCARGO DE LA RESERVA Y QUE YA TENÍAN VENDIDO TODO EL HOTEL. ANTE MI INCONFORMIDAD ME ASIGNÓ OTRA HABITACIÓN CON LAS CARACTERISTICAS QUE HABIA RESERVADO.
Verified traveler
1-night trip
Verified
8/10 Very good
May 7, 2025
El hotel está bien para el precio
Isadora
Isadora, 1-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Muy buen hotel para unos días en el centro de Cuenca
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Apr 20, 2025
Me agradó mucho el trato y hospitalidad de todo el personal. Sus habitaciones bien mantenidas y que no son frías. Su ubicación es privilegiada. Espero que sigan manteniéndose y reforzando su infraestructura!
Patricio
Patricio, 3-night trip
Verified
8/10 Very good
Apr 18, 2025
Me gustó el lugar cerca sitios turísticos.No vi estacionamiento
Johan
Johan, 2-night trip
Verified
2/10 Poor
Jan 31, 2025
Una suite delux in foto che sembra accogliente e con vasca jacuzzi come nuova o tenuta bene e invece trovi arredi vecchi, bagno con evidenti macchie nel piatto doccia (sembra sporco)jacuzzi rotta.Letto scomodo.
Colazione ristretta e zero attenzione al cliente o quasi. Da rimodernare assolutamente e attenzione al cliente da migliorare !Delusione immensa!