Step into Merchants Manor, an upscale eco-certified hotel where you can unwind with a massage or body treatment at the spa. Enjoy full breakfast on the serene garden terrace or lose yourself in a good book from the library.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Spa
Pet friendly
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Full-service spa
Indoor pool
Fitness center
Sauna
Steam room
Hot tub
24-hour room service
Conference center
Business center
Feel at home (6)
Garden
Terrace
Daily housekeeping
Laundry facilities
Digital TV service
Premium bedding
The current price is CNY976
CNY976
CNY1,172 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Work meets relaxation
This hotel blends business amenities with spa luxuries. Guests enjoy massages, treatments, and 24-hour room service.
Flavorful fare
British gastronomy takes center stage at the hotel restaurant. Guests can savor a complimentary full breakfast or unwind with drinks at the bar.
National Maritime Museum Cornwall - 15 min walk - 1.3 km
Swanpool Beach - 16 min walk - 1.3 km
Getting around
Newquay (NQY-Newquay Cornwall) - 54 min drive
Penmere Station - 9 min walk
Falmouth Town Station - 12 min walk
Falmouth Docks Station - 20 min walk
Restaurants
The Packet Station - 12 min walk
Moth And Moon - 11 min walk
Touc Inn - 12 min walk
Ming's Garden - 12 min walk
The Cornish Bank - 12 min walk
About this property
Merchants Manor
Enjoy your visit to Falmouth with a stay at Merchants Manor. You can visit the spa to indulge in massages or body treatments, and British cuisine is served at Rastella, which is open for breakfast, lunch, and dinner. Other highlights at this Edwardian hotel include an indoor pool, a bar/lounge, and a fitness center.
At a glance
DONE
Hotel size
39 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast
Restaurant
Bar/lounge
24-hour room service
What to do
Beach nearby
Horse riding nearby
Snorkeling nearby
Working away
Business center
Meeting rooms
Conference center
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Bicycle rentals
Facilities
Built in 1910
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Fitness center
An indoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Edwardian architecture
Accessibility
High pile carpet in room
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.
Dining
Rastella - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: GBP 50 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 12 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth
Frequently asked questions
Does Merchants Manor offer free cancellation for a full refund?
Yes, Merchants Manor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Merchants Manor?
Yes, there's an indoor pool.
Are pets allowed at Merchants Manor?
Yes, dogs are welcome. There's a charge of GBP 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Merchants Manor?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Merchants Manor?
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM.
What is there to do at Merchants Manor and nearby?
Have fun with nearby activities like fishing, horseback riding, and snorkeling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Merchants Manor also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Merchants Manor?
Yes, Rastella offers British cuisine.
What's the area around Merchants Manor like?
Merchants Manor is a short 9-minute walk from Penmere Station and 3 minutes' walk from Falmouth University.
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Reviews
Merchants Manor Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, good, and excellent with a wide range of choice. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Pool
Location
Service staff
Room
Reviews
Verified
8/10 Very good
Apr 7, 2026
Staff are great. Rooms good. Breakfast very good. Pool/Spa a bit tired!!
Diana
Diana, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
We had a wonderful overnight stay for my husband's 70th birthday. Our room was amazing and very big and the bathroom was great, especially the powerful shower and lovely toiletries. We had a swim in the lovely pool and we also went in the jacuzzi. I also went in the sauna.
The breakfast was fantastic; such a wide range of choice and the food was excellent. We would definitely recommend the Merchants Manor and would certainly stay there again.
Elaine
Elaine, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Couteous staff
Large bedrooms
Great facilities
Helen
Helen, 1-night trip
Verified
8/10 Very good
Jan 12, 2026
Lovely spacious room and comfortable bed. Helpful staff. Good breakfast.
Ruth
Ruth, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Spacious room and really comfortable bed. Easy parking with benefit of EV rapid charger in site. We enjoyed the pool. Staff were great.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Was nice clean friendly staff very helpful would stay again
Andy
Andy, 2-night trip
Verified
8/10 Very good
Dec 13, 2025
Comfortable charming hotel, clean room and good facilities. Staff were friendly - especially in the bar. My colleague and I were given upgrades to bigger rooms which was very much appreciated.
Breakfast was fine for continental options, however the cooked options were £14.99 each which I thought was a little steep.
Keith
Keith, 4-night trip
Verified
10/10 Exceptional
Nov 4, 2025
All of the staff were extremely helpful and welcoming. They have created a wonderful atmosphere from the moment you walk in. The place was clean and comfortable. And the gift as you leave was a wonderful touch.
Vivienne
Vivienne, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Just an awesome place to come and relax and enjoy the ambience and character whilst in a beautiful setting
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Great hotel with great service
Nick
Nick, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2024
Lovely stay
Lovely stay , nice room great breakfast
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Antoinette
Antoinette, 2-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Fabulous
Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
Jaye
Jaye, 1-night trip
Verified
6/10 Good
Aug 27, 2025
The staff were all superb. The public spaces were very good, and the pool was excellent. However the rooms need attention, and the lack of a proper evening meal was disappointing.
Michael
Michael, 4-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Very lovely staff. Made the stay for me
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Paul
Paul, 1-night trip
Verified
8/10 Very good
Sep 11, 2024
Good location and walkable into town. Nice breakfast & facilities.
Roshan
Roshan, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2025
Great place. Rooms really good size.
Staff amazing, food and drink lovelly.
Martyn
Martyn, 1-night trip
Verified
10/10 Exceptional
May 26, 2025
We loved our stay in the hotel. The proximity to two train stations and to all the restaurants on High Street made it an ideal location. The breakfast and evenings at the bar were really comfortable and generous, the staff was perfect. DIY check in and check out, though less than appealing, is the way most hotels are working these days.
Kristina
Kristina, 4-night trip
Verified
10/10 Exceptional
Aug 25, 2024
Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
kathryn
kathryn, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Lovely and very professionally & efficiently run hotel. Loved the cozy atmosphere in the bar, special mention to Maja for her friendliness.
Really enjoyed having a decent sized swimming pool and being able to have a swim before breakfast.
Our only - slight - gripe was breakfast in that we had to point out to the breakfast waiting staff that the bread had run out 20 minutes ago - they hadn't noticed - but this was rectified immediately. The breakfast service was also quite slow and the coffee was cold.
But, all in all a fabulous stay and I've already recommended the hotel to a friend who's planning on going to Falmouth.
Janina
Janina, 1-night trip
Verified
8/10 Very good
Jul 13, 2025
Lovely hotel - would happily return
We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
Darren
Darren, 1-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Partly the price - better than expected.
Free parking outside the hotel (a bonus), greeted on entry and helped with check in.
Rooms were adequate with ensuite bathroom.
Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee.
Swimming pool and steam room downstairs as well.
A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less.
Another feature was book a taxi at the touch of a button.
Finally couldn't fault the staff for their excellent customer service.
I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
David
David, 4-night trip
Verified
10/10 Exceptional
May 8, 2026
This hotel is lovely. The decor is beautiful and the rooms are stunning. The only niggle we had was that the bathroom didnt have a shower (it had a beautiful freestanding bath and gorgeous period features) but if you wanted to get up and out the door you need the shower. Breakfast menu and other options were of a high quality. Loved the fact you could boil your own eggs! Just some really nice touches. Would stay again if I find myself in Falmouth.