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Hotel White Sand

3.0 star property
Hotel with restaurant, near Quinta Avenida

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Photo gallery for Hotel White Sand

Front of property
Down comforters, free WiFi
Terrace/patio
Interior
Standard Double Room, 2 Double Beds | Down comforters, free WiFi
Located near Quinta Avenida, Hotel White Sand offers a vibrant retreat. Enjoy the rooftop views, savor delicious meals at the restaurant or relax with beach towels and umbrellas on nearby Playa del Carmen Main Beach and Mamitas Beach.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Babysitting
  • Air conditioning
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (5)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Down comforters, free WiFi

Standard Double Room, 2 Double Beds

  • Sleeps 4

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed | Down comforters, free WiFi

Standard Single Room, 1 King Bed

  • Sleeps 2

Similar properties

Terrace/patio

Hotel Brisas 5a Av. Playa del Carmen

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.4 out of 10, Good, 33 reviews
The price is CNY265
CNY342 total
includes taxes & fees
May 16 - May 17
Hotel Brisas 5a Av. Playa del Carmen
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About the neighborhood

Map
Calle 24 Entre 5a y 10a Av. Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km

Restaurants

  • ‪La Vagabunda - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Hotel White Sand

Hotel White Sand features a rooftop terrace and puts you just steps from Quinta Avenida. For a bite to eat, guests can check out Pummarola, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Also, Playa del Carmen Main Beach and Mamitas Beach are within just a 10-minute walk.

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 7 lbs per pet)
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Rooftop terrace

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Pummarola - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, American Express, Diners Club

Also known as

Hotel White Sand Hotel
Hotel White Sand Playa del Carmen
Hotel White Sand Hotel Playa del Carmen

Frequently asked questions

Are pets allowed at Hotel White Sand?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 7 lbs per pet.

Is parking offered on site at Hotel White Sand?

Sorry, there's no onsite parking at Hotel White Sand.

What are the check-in and check-out times at Hotel White Sand?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel White Sand?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Hotel White Sand and nearby?

Have fun during the warmer months with activities nearby such as cycling.

Are there restaurants at or near Hotel White Sand?

Yes, Pummarola offers Italian cuisine.

What's the area around Hotel White Sand like?

Hotel White Sand is a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

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Hotel White Sand Reviews

Reviews

6.8

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Buena opción y servicio

Leí comentarios de que el hotel no estaba muy bien. Nosotros fuimos 4 personas, la habitación estaba bien y amplia. No tuvimos problemas con limpieza, el baño o servicio. Siempre estaban ahí para atenderte. Me encanto que tuvieran club de playa!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

perfect spot

loved it. the staff kept the party people quiet after 10. I was able to walk to the beach with no problem. close to the main street for shopping and food. very nice. personal bathroom and shower was hot.
This review was submitted before 2018 and has not been verified.

6/10 Good

Just off the main strip not far from beach

Not bad for the price! Service at the hotel was friendly 24 hour desk agent made me feel secure in my room.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

The hotel is what it is, but it's a great location

Don't have high expectations of this place. It has it's charm, but it is very bare bones. I mean, bring your own wash cloths - bare bones. The rooms are teeny tiny. MAKE SURE that if you book here, you specify that you DO NOT want to be in the first floor room that is directly behind the check in desk and has no windows and interrogation room lighting. There is a great little Italian restaurant right down stairs that was actually pretty yummy. They put us in that weird little room but we complained and they gave us a much better room (#13, actually) upstairs that had a window and was way more cheerful. All in all, if you just want a decent place to lay your head while you're not soaking up rays at the beach or walking around town, this place is just fine. 5 minute walk to the beach, clean and inexpensive. Another tip, if you've never been to Playa - all the best restaurants are OFF of 5th (the main strip). All food on 5th has a nice presentation, is not cheap and is terribly devoid of flavor.
This review was submitted before 2018 and has not been verified.

6/10 Good

Inexpensive an Comfortable

Not to shabby. If you are looking for an inexpensive stay (playa del carmen is expensive), then this is a decent deal. We went and visited other hotels in the same price range before deciding on this one. The rooms do have a musty smell to them which isn't great. But it does have AC, big king size beds, and nice cleaning lady. The shower is hard to keep at a desired constant temperature. For the price it is comfortable. If you are staying in your room during the day in playa del carmen there's something wrong with you. Its just a place to sleep. Very close to the tourist street and restaurants. Parking on street nearby is eas.
This review was submitted before 2018 and has not been verified.

6/10 Good

Close to day/night life, but bare bones hotel

We weren't in our hotel room very much, and if you're going to stay here then its fine. The room was very small with 3 people and its equipped with the bare minimum. Hotel staff is friendly and location is great - walking distance to everything we needed.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

4/10 Fair

Good location

The hotel was very run down. There were no chairs in room, only 1 sheets on bed, one on the bottom and one on the top, and no blankets. The internet did not work in the rooms, and did not work anywhere for the last 3 days of my stay. The only electrical plug in could not be used because half of it was covered by the headboard. I had to climb up on stand and plug my phone into a plug that was at roof level for the TV. There was nothing in room, such as safe, fridge, no closet. It was not as it looked on internet pictures.
This review was submitted before 2018 and has not been verified.

6/10 Good

Gut

angenehm
This review was submitted before 2018 and has not been verified.

8/10 Very good

Gut

sehr angenehm
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel Fantástico

Recomendo a todos! Funcionários atenciosos, localização excelente, quarto é limpo, etc. Pretendo voltar!
This review was submitted before 2018 and has not been verified.

2/10 Poor

Recomendo a todos!

O hotel é super agradável, ótima localização, atendimento excelente e prestativo, o quarto é limpo e confortável. Voltarei lá e recomendo a todos, com certeza!
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hermoso hotel y excelente atención.

Muy contentos por la eleccion! Lo mejor, su calidez en la Atencion y tranquilidad.. y la ubicacion unica.. a media cuadra de la 5a avenida. Desayuno muy bien! No es súper lujoso, pero en relación precio-calidad, inigualable! Volveremos!!
This review was submitted before 2018 and has not been verified.

6/10 Good

Et lite og koselig hotell med perfekt beliggenhet i forhold til strand, restauranter og shopping. God service, hyggelig jenter i resepsjonen. Små rom uten skap og særlig gulvplass til koffert og lignende. Inkluder frokost men det var en sørgelig start på dagen. 3 skiver toast på deling og litt frukt.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Exelente ubicacion, lo unico un incoveniente fue el primer dia no anunciaron q iban a cerrar la llave principal del agua y me quede enjabonada pero en lo demas todo bien.
This review was submitted before 2018 and has not been verified.

4/10 Fair

No es un hotel Boutique

Me parece que el hotel esta mal ubicado en la categoria que dice ser ya que se vende como hotel boutique y no tiene realmente ningun servicio de un hotel de esta categoria, nos quedamos mas de 12 horas sin agua y no nos ofrecieron ninguna alternativa aun sabiendo lo incomodo que es es para alguien no tener agua ni para lavarse los dientes. Senti que el personal no estaba capacitado para dar ni el minimo servicio al cliente. Es un hotel x solo para llegar a dormir un poco apretados, no fue la mejor experiencia.
This review was submitted before 2018 and has not been verified.

6/10 Good

Un'ottima posizione

Il patio interno e la posizione accanto alla 5 AV. sono decisamente il punto forte...peccato che le camere non rispecchino precisamente quanto visto nelle foto al momento della prenotazione. Attenzione alla rumorosità! Nel complesso però due giornate gradevoli anche perchè il personale, anche se con un inglese stentato, si è dimostrato disponibile!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

boutique barato y bueno

todo excelente, gente amable, desayuno continental bueno, todo muy limpio y cama COMMODISSSSSIMA. no me hizo falta nada.
This review was submitted before 2018 and has not been verified.

6/10 Good

OPINION DEL HOTEL

LO ÚNICO QUE ESTUVO MAL FUE UNA FUGA DE AGUA QUE HABIA EN LA HABITACION Y SI MOJO MI MALETA PERO LA VERDAD TODO MUY BIEN. OTRA COSA EL DESAYUNO QUE OFRECE EL HOTEL NO ES BUENO. NUNCA LO USE PORQUE ES MUY POCO Y FEO.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excellent Value and Great Location

This hotel is just what I was looking for and expected. A very clean and well maintained boutique hotel with a very friendly staff from the receptionist to the cleaning lady all the way to the hotel manager. My room had a California King size bad that was so comfy I was sad to leave. It is located in the best part of Playa del Carmen nowadays called "little Italy" , right off the famous Quinta Avenida ( 5th Ave) less than 5 min walk to the beach entrance at 1st Ave and 28th St ( Mamita's beach on one side and Kool Beach Club in the other) I will certainly return and will recommend this place to anyone looking for affordable quality accomodations.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Ideal para parejas o amigos jóvenes!!

La verdad, el hotel es espectacular!! El trato familiar y hospitalario te hacen sentir como en casa. Es un hotel boutique pequeño, pero muy cálido, acogedor, y sumamente limpio. El personal tiene un trato excelente. Todos son sumamente atentos y cordiales. La ubicación del hotel es muy buena, en pleno centro y a pocas cuadras de la playa.
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

2/10 Poor

WHITE SAND PLAYA DEL CARMEN, MEXICO

AL HACER EL CHECK IN LAS HABITACIONES NO ESTABAN LISTAS UNA POR LIMPIEZA Y OTRA PORQUE HUBO UNA FUGA EN EL LAVABABO Y ESTABAN HACIENDO OBRAS DE HECHO TODAVIA HABIAN DESPERFECTOS DE LAS OBRAS DE REMODELACIÓN QUE HABIAN HECHO RECIENTEMENTE, NO HABIA PERSIANAS EN LAS VENTANAS PARA EVITAR LA ENTRADA DE LUZ A LAS 7 AM, LAS CERRADURAS NO ABRIAN, NO HAY TELEFONO EN LAS HABITACIONES, NO TIENEN LUGGAGE ROOM ADEMAS NO HAY PERSONAL EN EL HOTEL 24 HRS YA QUE CIERRAN POR LA NOCHE Y SUCEDIO QUE UNA NOCHE UNOS HUESPEDES LLEGARON A LAS 6.30 AM BORRACHOS A GRITAR Y GOLPEAR LAS PUERTAS DE LAS HABITACIONES DE HECHO DESTRUYERON LA PUERTA DE SU HABITACION A PATADAS. EL PERSONAL DEL HOTEL NI NOS PIDIO DISCULPAS NI DIO EXPLICACIONES NI COMPENSACIONES POR LO SUCEDIDO. PASAMOS MUY MALA ESTANCIA. EL DESAYUNO ESCASO Y POCA VARIEDAD. EL PRECIO BASTANTE ALTO PARA EL SERVICIO Y CALIDAD DE LAS INSTALACIONES.