Nishitetsu Hotel Croom Hakata

4.0 star property
Hotel with spa, near Tochoji Temple

Choose dates to view prices

In the heart of Fukuoka, Nishitetsu Hotel Croom Hakata offers a serene escape with two on-site restaurants serving Japanese cuisine and international dishes. Indulge in relaxing spa treatments or explore nearby Tochoji Temple while staying connected with free WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Valet parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Vending machine
  • Microwave in a common area

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
The current price is CNY650
CNY719 total
Jun 28 - Jun 29

Why we love this property

Work meets wellness
Located in the business district, this hotel offers meeting rooms and in-room desks. Guests can rejuvenate at the spa or hot springs.
Taste of Japan
This hotel offers a restaurant serving authentic Japanese cuisine. Guests can also start their day with a delightful buffet breakfast.
Spa serenity
Drift into bliss at this hotel's full-service spa offering massages. The indoor hot spring and mineral onsen provide natural therapeutic waters.

Room options

Available filters for rooms
Showing 8 of 8 rooms

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Double Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Comfort Twin Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Twin Room, Smoking

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Single Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Single Room, Smoking

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(20 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Amu Plaza Hakata - 4 min walk - 0.4 km
  • Tochoji Temple - 8 min walk - 0.7 km
  • Canal City Hakata - 9 min walk - 0.8 km
  • Kushida Shrine - 11 min walk - 1.0 km
  • Fukuoka Anpanman Children's Museum - 17 min walk - 1.5 km

Getting around

  • Fukuoka Airport (FUK) - 3 min drive
  • Ariake Saga Airport (HSG) - 56 min drive
  • Hakata Station - 3 min walk
  • Yoshizuka Station - 24 min walk
  • Nishitetsu-Fukuoka Station - 26 min walk
  • Gion Station - 8 min walk
  • Kushida Shrine Station - 14 min walk
  • Gofukumachi station - 15 min walk

Restaurants

  • ‪牧のうどん (Maki no Udon) - ‬2 min walk
  • ‪マクドナルド - ‬3 min walk
  • ‪大地のうどん - ‬4 min walk
  • ‪Tully's Coffee &TEA - ‬2 min walk
  • ‪むっちゃん万十 - ‬2 min walk

About this property

Nishitetsu Hotel Croom Hakata

Nishitetsu Hotel Croom Hakata offers a great location, putting you within a 15-minute walk of Canal City Hakata and Tochoji Temple. Guests can indulge in massages at the spa, and Japanese cuisine is served at 2F 博多 飛うお, which is open for breakfast, lunch, and dinner. Also, Marine Messe Fukuoka and Ohori Park are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Gion Station is 8 minutes away and Kushida Shrine Station is 14 minutes.

At a glance

DONE

Hotel size

    • 503 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years to stay in a smoking room.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (JPY 2000 per night)
    • Wheelchair-accessible parking on site
    • Limited valet parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Hot springs

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2006
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Thin carpet in room

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

Dining

2F 博多 飛うお - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2000 per person

Parking

  • Valet parking costs JPY 2000 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 1:00 AM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Frequently asked questions

Does Nishitetsu Hotel Croom Hakata offer free cancellation for a full refund?

Yes, Nishitetsu Hotel Croom Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Nishitetsu Hotel Croom Hakata?

Sorry, pets aren't allowed.

Is parking offered on site at Nishitetsu Hotel Croom Hakata?

Yes. Valet parking costs JPY 2000 per night. Parking spots may be limited.

What are the check-in and check-out times at Nishitetsu Hotel Croom Hakata?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Nishitetsu Hotel Croom Hakata and nearby?

Onsite recreation at Nishitetsu Hotel Croom Hakata includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Are there restaurants at or near Nishitetsu Hotel Croom Hakata?

Yes, 2F 博多 飛うお offers Japanese cuisine.

What's the area around Nishitetsu Hotel Croom Hakata like?

Nishitetsu Hotel Croom Hakata is in Hakata Ward, a short 8-minute walk from Gion Station and 11 minutes' walk from Canal City Hakata. The local area is considered walkable as well as being good for public transport.

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Reviews

Nishitetsu Hotel Croom Hakata Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The onsen (hot spring) was a highlight, providing a relaxing experience for guests. (42 reviews)
  • Breakfast was delicious with a wide variety of options, including high-quality dishes and generous portions. (41 reviews)
  • The airport shuttle was conveniently located right in front of the hotel, making it easy to catch the bus to and from the airport. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Onsen
Service staff
Train station
Breakfast
Couch
Walking
Food
Lobby

Reviews

Verified

8/10 Very good

Staff were very nice and helpful especially when we called for a taxi. Since we had tons of luggage, she came down with us to assist and made sure all went well.
Mayumi, 2-night trip
Verified

10/10 Exceptional

Great location, and wonderful onsen with outside area. I will definitely be back!
Jane, 1-night trip
Verified

10/10 Exceptional

Excellent location and good facilities.
Irene, 1-night trip
Verified

8/10 Very good

well-located hotel walking distance from hakata station. room was a little small but spotless, breakfast was mediocre and probably not worth the money. however the onsen was excellent — there's an outdoor and indoor section, and both were well-maintained and beautiful. would recommend for an onsen stay.
Ilyda, 2-night trip
Verified

6/10 Good

Great location, good spa, but not clean and the fridge is broken.
WAI MAN, 3-night trip
Verified

4/10 Fair

Location is great
John, 3-night trip
Verified

10/10 Exceptional

Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Lori Ann, 2-night trip
Verified

10/10 Exceptional

Room is tidy and service is good
Ka Man Anita, 3-night trip
Verified

10/10 Exceptional

Hotel was clean and within walking distance to many different amenities.
Allison, 3-night trip
Verified

6/10 Good

The room is a bit dated , but location is convenient and next to Hakata train and bus station . The room is small as typical in a Japanese hotel . The best part to me is the onsen on site to use at the end of the day.
Ming wai, 2-night trip
Verified

10/10 Exceptional

The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Joshua, 2-night trip
Verified

10/10 Exceptional

Central location! Overall, a good hotel. Nice spa!
GAUTAM SUDHIR, 3-night trip
Verified

10/10 Exceptional

The location is very good, safe and convenient. I especially liked Onsen.
Jiyoun, 2-night trip
Verified

10/10 Exceptional

Great location, easily connected with train and metro, couple of shopping malls in Hakata
2-night trip
Verified

8/10 Very good

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Frederick, 4-night trip
Verified

10/10 Exceptional

Comfortable

Nice hotel good location great staff
Chiennan, 2-night trip
Verified

10/10 Exceptional

Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Wai Khuen, 2-night trip
Verified

8/10 Very good

Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
corey, 1-night trip
Verified

8/10 Very good

Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Shu Hong Thomas, 1-night trip
Verified

8/10 Very good

We had to move rooms because the air conditioning wasn’t working. Staff member did not help with luggage. Laundry facilities clean and there were many machines. Room small but hotel is lovely. Great location. Hot bath was great but crowded.
Audrone, 1-night trip
Verified

10/10 Exceptional

Convenient hotel close to Hakata Station. Friendly staff. A great variety of breakfast options that cater to both Japanese and western tastes (eggs, bacon, cereals, toast etc). An awesome feature I liked also was the fact you could see how many of the washer & dryers were available for use from your room TV - meaning no need to haul your washing to the machines only to find them all in use. Also the shower pressure and temperature was amazing! Only downside I can think of was that the wifi was a bit spotty at times but otherwise would highly recommend this hotel!
Chris, 4-night trip
Verified

10/10 Exceptional

Perfect

Wide room, great free spa and onwn. Close to station. Price good. Perfect to stay
1-night trip
Verified

10/10 Exceptional

Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Sung Jae, 2-night trip
Verified

8/10 Very good

This was my 2nd time to stay at this hotel since 2 years ago. Compared with the previous experience, this time wasn't enjoyable as before. My room was a type of business comfortable with a massage chair. The wire connected with the remote control was terrible. Part of the inside wire was exposed. The clock display was 2 hours delayed in the room.
Coobe, 3-night trip
Verified

10/10 Exceptional

Very convenient!!! It is just next to the Bus Terminal. The room size is small but enough for a single person, with more than enough facilities within the hotel. Since it is just next to the Hakata Station, shopping and dining has no doubt.
Alice, 1-night trip