Right on the sea, Universal Hotel Romantica is a haven of fun and relaxation. Savor breakfast at the on-site restaurant, lounge by one of two outdoor pools or unwind in the garden. Families love this hotel for its playground, arcade/game room and children's pool with waterslide.
Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638
What's nearby
Bassa Cabots - 3 min walk - 0.3 km
Platja d'es Coto - 3 min walk - 0.3 km
Playa d'es Port - 19 min walk - 1.6 km
Centro de Visitantes Ses Salines - 19 min walk - 1.6 km
Es Trenc Beach - 17 min drive - 8.8 km
Getting around
Palma de Mallorca Airport (PMI) - 49 min drive
Airport shuttle (surcharge)
Restaurants
Cassai Beachhouse - 17 min walk
Tambucho - 18 min walk
La Mallorquina - 18 min walk
Auba Café - 17 min walk
Can Gori - 16 min walk
About this property
Universal Hotel Romantica
Bring the kids when you stay at Universal Hotel Romantica, and they can enjoy the free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, an outdoor tennis court, and a children's pool.
All inclusive
All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks, and select beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
At a glance
DONE
Hotel size
245 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
Free supervised childcare
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Free supervised childcare/activities
What to do
Basketball
Pool table
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Windsurfing nearby
Scooter/moped rentals nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
2 outdoor pools
Arcade/game room
Outdoor tennis court
Waterslide
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Espresso maker
Sleep well
Free crib/infant bed
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (surcharge)
Water-efficient toilets only
Special features
Dining
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 28.20 per person (roundtrip)
Safes in guestrooms can be used for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses some solar energy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Romantica Ses Salines
Romantica Ses Salines
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica
Universal Romantica Ses Salines
Universal Romantica
Hotel Romantica
Universal Romantica
Universal Hotel Romantica Hotel
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica Hotel Ses Salines
Frequently asked questions
Does Universal Hotel Romantica offer free cancellation for a full refund?
Yes, Universal Hotel Romantica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal Hotel Romantica?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Universal Hotel Romantica?
Sorry, pets aren't allowed.
Is parking offered on site at Universal Hotel Romantica?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Universal Hotel Romantica?
Yes, an airport shuttle is available. The charge is EUR 28.20 per person roundtrip.
What are the check-in and check-out times at Universal Hotel Romantica?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Universal Hotel Romantica and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a waterslide and an arcade. Universal Hotel Romantica also has a garden.
Are there restaurants at or near Universal Hotel Romantica?
Yes, there's an onsite restaurant that offers international cuisine.
Does Universal Hotel Romantica have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Universal Hotel Romantica like?
Universal Hotel Romantica is located on the boardwalk/promenade, a short 17-minute walk from Centro de Visitantes Ses Salines and 6 minutes' walk from Platja d'es Coto.
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Reviews
Universal Hotel Romantica Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.0
Location
8.4
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a large selection and was described as excellent, delicious, and wonderful. (5 reviews)
The hotel is located near some of the most beautiful beaches in the area, with breathtaking sunsets and opportunities for snorkeling and swimming. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Location
Beach
Service staff
Reviews
Verified
10/10 Exceptional
Apr 16, 2026
Clean room, nice straff both in the hotell and restaurant. Magic seaview!
Peter
Peter, 4-night trip
Verified
6/10 Good
Mar 23, 2026
Internet wasn’t great, didn’t work all the time. staff was very friendly and kind. Hotel smelled like sewage the second day, even in the rooms which was unfortunate, there is also no parking, you have to find parking on the street which can be quite difficult when you have a rental car. Would I go back I would say no, was it terrible no, but not what I expected when I booked it.
Lina
Lina, 3-night trip
Verified
8/10 Very good
Jul 23, 2025
Execllent
Amazing people. Very good service- all good!
Jesper
Jesper, 14-night trip
Verified
8/10 Very good
Jun 5, 2025
The view from the sea view rooms were great, friendly staff.
Restaurant staff were very slow to clear tables.
Oliver
Oliver, 5-night trip
Verified
10/10 Exceptional
Jul 23, 2024
Relaxing stay in Ses Salines
Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Verified traveler
4-night trip
Verified
8/10 Very good
Aug 24, 2023
The place in close to very nice beaches and to a calm small nice village. The hotel is clean and the food is good. The hotel is just a little bit updated but I can see they are renewing some parts. The employees are very professional and nice with the customers. It absolutely worths the money
paolo
paolo, 8-night trip
Verified
4/10 Fair
Jun 21, 2024
Beautiful town and area, awful service and hotel
Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service.
Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Verified traveler
2-night trip
Verified
2/10 Poor
Apr 11, 2026
The room was extremely hot. It was heated to 28 degC with no ability to change the temperature as this was centrally controlled. The only way to cool the room was to open the doors but was warned of mosquitoes. With the door closed the room remains at 26-27 degC
Chee
Chee, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Amazing stay!
Ariana
Ariana, 2-night trip
Verified
6/10 Good
Mar 14, 2026
I had a problem with the room I booked and after waiting 2hrs for a solution, they ugrated me to a suite with a sea view. Very happy with the room accommodation. I'm dissatisfied with the WiFi conditions. I had a business meeting I had to attend between 11.30-13.00 and checkout is at 12pm. I left the room on time but the WiFi cuts off the moment you're checking out. You had to pay to extend the checkout even if you want to just use their WiFi at the cafe
Anna
Anna, 1-night trip
Verified
6/10 Good
Apr 25, 2026
After spending 7 nights in Mallorca, staying at 4 different 4 star hotels all over the island, I am giving this honest review whilst comparing the standards of all 4 of the hotels that we stayed in. Unfortunately I have to rate this hotel at the bottom of that list of 4 for the following reasons.
The first is the lack of parking. There is no car park and very limited street parking. We had to drive around the town twice before finally finding a space which was not even very close to the hotel.
Next was reception. We were told on check-in that the sky bar was closed but we could go and take photos if we wanted. The sky bar was one of the main reasons I booked this hotel and so this news came as a massive disappointment. However, the information was misleading because it turned out it was open later that evening and the next evening.
Also, we booked a Suite which had a coffee maker and we were provided with 2 coffee pods
Julie
Julie, 2-night trip
Verified
2/10 Poor
Aug 7, 2025
Staff are inconsiderate. DO NOT GO HERE
Robert
Robert, 1-night trip
Verified
8/10 Very good
Jul 15, 2025
All
Phebean
Phebean, 3-night trip
Verified
8/10 Very good
Aug 22, 2025
Ok
Alessandro
Alessandro, 2-night trip
Verified
10/10 Exceptional
Jun 1, 2024
Excellent food.
Poor WIFI in room. Excellent elsewhere.
Neil
Neil, 6-night trip
Verified
10/10 Exceptional
May 17, 2023
Location is good. Over looking the sea, nice and easy stroll to the beach.
Room was simple, clean and comfortable.
Food was good and varied
Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
James
James, 5-night trip
Verified
4/10 Fair
Jul 9, 2022
The service is poor and slow. Would not recommend this hotel to anyone.
Verified traveler
1-night trip
Verified
6/10 Good
Jul 30, 2025
sorry
We never really made it to like this hotel. I feel bad, because I know that all the staff did all they had, and the hotel is new or renovated, but so many people for such a small place, people putting their beach towel and no one is checking if its there the whole day without being used on the sunbed (towls that a 4 start hotel can't deposite you for free but you have to pay), then there is the pool, it was dirty and so warm and the color makes it probably look even more dirty, then you have to pay for the sunbeds at the ocean. always a huge line to wait with the elevator, waiting and waiting because only 2 of them. as I first said, I'm sorry because it is not a bad place, it just didnt work for us, too small and too many people.
charlotte
charlotte, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Tout, le personnel est top ! La chambre était très bien également, rescente et agréable.
La literie était également super (petit plus sur les oreiller ultrat moelleux)
Mélanie
Mélanie, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Ein wunderschönes Modernes Hotel mit sehr sehr freundliches und vorallem hilfsbereites Personal.
Anyely Rachel Rodriguez de
Anyely Rachel Rodriguez de, 2-night trip
Verified
8/10 Very good
Sep 26, 2025
- gepflegt / sauber
- sehr gutes Essen
- Kinderbetreung unter "Catalina" war top! Sie weiss wie man mit Kindern umgeht. Leider war sie dann auf Urlaub und die "Kinderbetreung" war katastrophal, denn die andere Dame hat nur mit ihrem Handy gespielt und die Eltern haben sich selbst um die Kids gekümmert
- Cocktails waren mit "Sluchies" - schrecklich! Hier beötigt man unbedingt eine Schulung oder man googlt wie Cocktails gemixt werden
- Service im Restaurant langsam, aber freundlich und sehr bemüht. Enrique war top und schnell sowie aufmerksam!
Konrad
Konrad, 7-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Muy bien todo
maria
maria, 1-night trip
Verified
8/10 Very good
Aug 11, 2025
Bom hotel
O hotel fica muito bem localizado para quem procura sol e mar; há também alguns restaurantes nas redondezas. As opções de comida no café da manhã e jantar são variados, mas prezam pela quantidade e não qualidade. As sobremesas era todas bem ruins, mas os pratos quentes estavam bons. O atendimento no bar do rooftop é muito ruim, apenas um atendente para muitas pessoas, se espera estar tomando um drink para assistir o por do sol, então vc não terá um drink embora peça 20min antes. O hotel é ideal para quem tem crianças, se vc não tem crianças talvez valha a pena pagar um pouco mais e fica no hotel da mesma rede só para adultos.
O trabalho de arrumação diário é bem precário, há não preocupação na arrumação da cama, mesmo no dia da troca de lençóis, esses não são bem colocados.
O atendimento na recepção é muito bom, o quarto com vista para o mar é excelente, o ar condicionado funciona bem.
Suelen
Suelen, 4-night trip
Verified
6/10 Good
Jul 24, 2025
Modernes Hotel mit schöner Dachterrasse, aber Schwächen
Das stilvoll renovierte Hotel bietet eine tolle Dachterrasse und sehr freundliches Personal. Das Essen ist gut, das Frühstück allerdings wenig abwechslungsreich.
Negativ fielen mangelnde Sauberkeit im Bad und technische Probleme mit der Balkontür auf, die die Klimaanlage beeinträchtigten, nach mehrfacher Meldung wurden die Schäden behoben - auch andere Gäste waren von denselben aproblemen betroffen.
Die ruhige Lage ist angenehm, die Parkplatzsituation tagsüber jedoch schwierig.
Fazit: Schönes Design und gute Atmosphäre, aber Defizite bei Sauberkeit und Parken.
Isabel
Isabel, 6-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Alles perfekt! Hervorragendes Frühstück, nettes Personal und eine traumhafte Skybar.