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Hotel Nord Otaru

4.0 star property
Riverfront hotel with restaurant, near Otaru Canal

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Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY387
CNY426 total
May 25 - May 26

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Grande Japanese Western Style Room

In-room safe, desk, iron/ironing board, free WiFi

Grande Japanese Western Style Room

  • Sleeps 6
  • Free WiFi

View all photos for Grande Family Room

In-room safe, desk, iron/ironing board, free WiFi

Grande Family Room

  • Sleeps 5
  • Free WiFi

View all photos for Standard Queen Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking, Canal View

In-room safe, desk, iron/ironing board, free WiFi

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking, Canal View

In-room safe, desk, iron/ironing board, free WiFi

Grand Twin Room, Non Smoking, Canal View

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Twin Room, Non Smoking, River View

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • Canal view
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • 1 bedroom
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, desk, iron/ironing board, free WiFi

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • Canal view
  • 57 sq m
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard queen Room

In-room safe, desk, iron/ironing board, free WiFi

Standard queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Standard Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive River Twin

In-room safe, desk, iron/ironing board, free WiFi

Executive River Twin

  • Sleeps 5
  • Free WiFi

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 4
  • Free WiFi

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  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is CNY346
CNY380 total
May 25 - May 26
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About the neighborhood

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.1 km
  • Otaru City General Museum Ungakan - 2 min walk - 0.2 km
  • Sakaimachi Street - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 4 min drive - 2.1 km

Getting around

  • Sapporo Okadama Airport (OKD) - 49 min drive
  • New Chitose Intl. Airport (CTS) - 87 min drive
  • Teine Station - 21 min drive
  • Niki Station - 22 min drive
  • Inazumi-koen Station - 23 min drive
  • Otaru Station - 8 min walk
  • Minami-Otaru Station - 21 min walk

Restaurants

  • ‪ルタオ - ‬2 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬4 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬5 min walk
  • ‪ポプラファーム 小樽店 - ‬3 min walk

About this property

Hotel Nord Otaru

  • Hotel Nord Otaru puts you just a 5-minute drive from Otaru Canal and Otaru Music Box Museum. Guests looking for a bite to eat can check out sizzle, which serves breakfast and lunch. Other features include a bar/lounge and a garden. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Otaru Station is 8 minutes away.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (JPY 1200 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Garden
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sizzle - This buffet restaurant serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Uncovered self parking costs JPY 1200 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Does Hotel Nord Otaru offer free cancellation for a full refund?

Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Nord Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Nord Otaru?

Yes. Self parking costs JPY 1200 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel Nord Otaru and nearby?

Hotel Nord Otaru has a garden.

Are there restaurants at or near Hotel Nord Otaru?

Yes, there's an onsite restaurant, sizzle.

What's the area around Hotel Nord Otaru like?

Hotel Nord Otaru is located by the river, a short 8-minute walk from Otaru Station and 5 minutes' walk from Sakaimachi Street. Travelers love the hotel's prime location.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, abundant, and varied with many guests enjoying the fresh seafood options. (42 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Canal
Breakfast
Walking
View
Service staff
Amenities

Reviews

Verified

10/10 Exceptional

Clean room, very courteous and attentive staff, excellent location.
Meng Hong, 6-night trip
Verified

10/10 Exceptional

Staff was very courteous. Room was spacious and clean.
Zhu Liang Jireh, 3-night trip
Verified

8/10 Very good

Great breakfast, lovely views. I’d have given it 5 stars but the air conditioning was a bit
Wendi, 3-night trip
Verified

8/10 Very good

Clean and good breakfast
Josh, 3-night trip
Verified

6/10 Good

Staffs are very nice and I liked breakfast buffet. But rooms are very outdated.
Christina, 1-night trip
Verified

10/10 Exceptional

Spacious rooms and great location
Heather, 1-night trip
Verified

10/10 Exceptional

Great location and easy parking. Nice staff and clean room.
WONG, 1-night trip
Verified

10/10 Exceptional

The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day.
Brenda, 5-night trip
Verified

10/10 Exceptional

Nice location, friendly and helpful staff, and easy to get around.
Alvin, 2-night trip
Verified

8/10 Very good

Clean, convenient and helpful staff
Michael, 2-night trip
Verified

8/10 Very good

Good

Service is good, good communication, staff can speak English
Ting kwok Joseph, 1-night trip
Verified

10/10 Exceptional

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
herman, 1-night trip
Verified

10/10 Exceptional

Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Leon Tee, 1-night trip
Verified

10/10 Exceptional

Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
kevin, 3-night trip
Verified

10/10 Exceptional

Great views

The view from the window was fantastic with unblocked view of the canal.
Alan, 2-night trip
Verified

8/10 Very good

The hotel is a bit old. But its location is very good. I like its breakfast best.
Zhaonan, 1-night trip
Verified

10/10 Exceptional

Excellent service from staff. Near to Otaru canal.
Chang, 1-night trip
Verified

6/10 Good

Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Felicity, 2-night trip
Verified

6/10 Good

Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
MIN FERN, 2-night trip
Verified

8/10 Very good

Just next to the canal and the brewery is a plus, but it’s a little far from the Sakaimachi shopping street. Rooms are normal but clean, hotel staff is friendly. Carpark is a little unexpected, using a parking conveyor lift but staff are on hand to guide you through the process
Hongxin Randal, 1-night trip
Verified

8/10 Very good

The Nord has an old style charm That matches with the art and ambiance of Otaru. The interior is modern with flairs of older architecture for artistic purposes and it pulls it off well. The room was clean, but a bit small even for Japanese sized people. I suggest to get something bigger than the comfort double room. Other than that, the Nord was just as good as any other Japanese hotel.
Cale, 5-night trip
Verified

8/10 Very good

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
May, 3-night trip
Verified

10/10 Exceptional

Staff were so helpful from the minute we checked in. We were early but they had the room ready for us and it was a huge wonderful room with spacious bathrooms and a quiet place. The decor and interior are rather dated and unremarkable, but it is kept very clean and neat. It's as if you've stepped into a time machine back to the 60's. But, that's not necessarily the worst thing. Everything seems to slow down and people take time to do their jobs with care and oride. We loved it!! The breakfast was fresh, delicious, and amazing variety of japanese and western breakfast items. Everything was so fresh and so well prepared with plenty of Hokkaido specialty items. Just skip the oddly dry roast pumpkin and overcooked sticky corn (fresh corn only needs 3 mins in boiling water). The location is excellent and it's a small town so easy to walk to see sights. This place is well worth going to! Everyone had a positive and caring manner to them. It was truly a refreshing experience!!
Naomi, 2-night trip
Verified

8/10 Very good

We did not get the breakfast option, or use the parking. This was a 1 night stay. We had a single bed. Toilet was in its own room. Shower room was nice and big. We could shower and then use the bath. The bed was rock hard, but all Japanese beds are. This was about a 5 min walk from the main train station. You could see the bay from our room. They have a bar on the roof, with a good view of sunsets or sunrises. The drinks are good and not too over priced, food options are slim. There is a small seafood market a short walk away. A small group of izakaya's a couple of blocks down the canal. Train ride from sapporo has some good views. Views are on the right side of the train. The hotel was probably great during its hayday. Now it is starting to feel dated. Not run down or used, just dated. Staff was friendly, the place was clean. Would we stay here again if we come back through Otaru? Probably. Just wish the beds were softer.
joshua, 1-night trip
Verified

10/10 Exceptional

Would definitely be back again.

The hotel room itself was lovely, had a nice view of the canal as well. I enjoyed the heated bidet and how there is a separate vanity area with an extra sink! The parking was ¥1200 a night, which we were fine with. But the hotel doesn’t seem to keep track of which cars have paid parking for an extended period so we were asked regularly if we were there for check in and to pay for parking before we were allowed to go to our designated spot. It could definitely be annoying to some guests, so have your parking receipt on hand to avoid the hassle of explaining! :)
Audrey, 7-night trip