We had booked this place based on reviews and expected to visit CR for the first time and stay at a comfortable place with "attentive owners". Owners were out of the country and the place was being managed by the owner of a another lodge. Nobody there at night to address issues to except for "security guards" that do not speak any english. Rooms are very bare minimum, no AC, which is not good given the recent increase in humidity, as we were told. The bed is way too hard to ever get comfortable. There are no real windows in the bathroom, only screens, so at night if you have the lights on, you are in full view of the guards with nowhere to hide. Our toilet did not work, was shut off as it turns out, and in the middle of the night there was sewage backing up into the shower, about 6 inches deep. All this to the lovely sounds of the waterpump, which is conveniently located right outside your bathroom "window", and seems to run all night, ruining any remaining chances of sleep. We politely asked to check out after our first night, were told that would be alright by the manager and we went across the street to much needed comfort. Now, over a month later, both the owner and Expedia refuse to take any responsibility and issue us a refund. BUYERS BEWARE