10/10
We reserved the hotel several months in advance. Unfortunately a week before our booking they had a main AC go out and reached out to cancel due to extremely high temps. We were traveling with 4 teenagers to see a concert blocks away and there were not any other realistic options nearby. The assistant general manager, Valerie, reached out to discuss and was ready to do whatever (provide fans if we could handle, the heat, comp the room, etc). The great news is they were able to fix the AC prior to arrival so we were all set. We appreciate management reaching out to do whatever was needed.
IN addition, our teenagers really loved the vibe of the hotel including the look and feel and game options of the lobby. great location and the dorm-style 4 queen beds were roomy while the layout of the rooms were smart with hooks and other features to maximize the use of the space. We would ABSOLUTELY stay here again! Thanks all!
Paul
3 晚家庭旅行