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PortAventura Hotel Gold River

4.0 star property
Family-friendly hotel with water park, connected to the convention center, near PortAventura World

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Property grounds
Minibar, in-room safe, desk, laptop workspace
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Escape to the Mediterranean coast at PortAventura Hotel Gold River - Theme Park Tickets Included. Take a moment to unwind in the garden, enjoy breakfast and dinner at Buffet Grand Hall, or indulge in some retail therapy with shopping on site. A playground and arcade/game room will keep kids entertained while you soak up the sun by one of 3 outdoor pools.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Water park
  • Breakfast available
  • Free theme park shuttle
  • Seasonal outdoor pool
  • Children's pool
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is CNY899
CNY1,011 total
includes taxes & fees
Nov 25 - Nov 26

Why we love this property

Poolside fun galore
Splash between 3 outdoor pools, or watch kids enjoy the children's pool and water park. Cool off under pool umbrellas or stretch out on loungers.
Culinary delights galore
Sample international cuisine at the restaurant or unwind at the bar. The cafe serves locally-sourced food, with vegan, vegetarian, and buffet breakfast options.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Double Beds

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

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The price is CNY988
CNY1,109 total
includes taxes & fees
Dec 8 - Dec 9
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About the neighborhood

Map
Avda Alcalde De Pere Molas s/n, Vila-Seca, Tarragona, 43480

What's nearby

  • PortAventura World - 8 min walk - 0.7 km
  • PortAventura Caribe Aquatic Park - 8 min walk - 0.7 km
  • Ferrari Land - 9 min walk - 0.8 km
  • Llevant Beach - 4 min drive - 2.2 km
  • Lumine Mediterránea Beach Club & Golf Community - 5 min drive - 2.1 km

Getting around

  • Reus (REU) - 30 min drive
  • Barcelona El Prat Airport (BCN) - 91 min drive
  • Vila-Seca Station - 6 min drive
  • Cambrils Station - 13 min drive
  • Salou Port Aventura Station - 26 min walk
  • Free theme park shuttle

Restaurants

  • ‪Buffet Bohio - ‬7 min drive
  • ‪Cervecería de l'Estació - ‬12 min walk
  • ‪Mediterrània - ‬13 min walk
  • ‪Cafe Saula - ‬13 min walk
  • ‪Bora Bora - ‬13 min walk

About this property

PortAventura Hotel Gold River

PortAventura Hotel Gold River puts you just a 5-minute drive from PortAventura World. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at Buffet Grand Hall, which serves international cuisine and is open for breakfast and dinner. A water park, a bar/lounge, and a theme park shuttle are other features. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 501 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
    • Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Free theme park shuttle

What to do

  • Shopping
  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Water park access (surcharge)
  • Arcade/game room
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Buffet Grand Hall - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
The Callaghan’s - This café specializes in international cuisine and serves breakfast only. Open daily.
Opera House - This restaurant specializes in international cuisine and serves dinner only. Open daily.
The River Bar - This bar serves lunch only. Open daily.
Gold River Saloon - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children
  • Towels are available for an extra charge of EUR 15 per person, per stay (or guests may bring their own)

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 10 per person, per day. Facilities include a sauna and a swimming pool.
  • The seasonal pool is open from April to October

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number HT-000855

Also known as

PortAventura Gold River
PortAventura Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included Salou
PortAventura Hotel Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included
PortAventura Gold River Theme Park Tickets Included Salou
PortAventura Gold River Theme Park Tickets Included

Frequently asked questions

Is there a pool at PortAventura Hotel Gold River?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at PortAventura Hotel Gold River?

Sorry, pets aren't allowed.

Is parking offered on site at PortAventura Hotel Gold River?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at PortAventura Hotel Gold River?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at PortAventura Hotel Gold River and nearby?

PortAventura Hotel Gold River has 3 outdoor pools and an arcade, as well as a garden.

Are there restaurants at or near PortAventura Hotel Gold River?

Yes, Buffet Grand Hall offers international cuisine.

What's the area around PortAventura Hotel Gold River like?

PortAventura Hotel Gold River is a short 15-minute walk from PortAventura World and 16 minutes' walk from PortAventura Caribe Aquatic Park.

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Reviews

PortAventura Hotel Gold River Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Direct park access was a huge plus and convenient for guests. (5 reviews)
  • The pool area was really lovely and a great place to enjoy lunch from the poolside restaurant. (3 reviews)
  • Food quality was excellent with a huge choice at the buffet and reasonable drink prices. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Pool
Breakfast
Room
Tickets
Children
Entertainment
Family friendly
Restaurant

Reviews

8/10 Very good

Breakfast consisted of a huge variety of food which kept us fuelled for a long day ahead in the theme park
Robert, 2-night trip

8/10 Very good

Accommodation is ok and delivers to promise with kind employees, but service is always a bit too slow to what one would expect with long queues for breakfast and dinner. In general, a good value for money, but don’t expect any luxury.
Flavia, 4-night trip

10/10 Exceptional

our 7th visit

family holiday, close to the park and great service
7-night trip

6/10 Good

If you like buffet food and eating like animals then it’s 5 stars 👍
Jim, 3-night trip

10/10 Exceptional

The park is amazing the hotel is very basic , and the check inn was very easy because of hannan
ahmed, 2-night trip

10/10 Exceptional

Stayed at Callaghan's (part of Gold River Hotel). Quiet hotel, big rooms and good beds. Easy parking, delicious breakfast and buffet dinner. Hotel is closeby entrance of Port Aventura, has a great swimming pool. Staff is friendly.
Björn Van den, 4-night trip

6/10 Good

One park closed and the other partially open

I booked this hotel mainly because park entrances were included, but to my surprise, only one of the two parks advertised (Ferrari Land) was open. Even the open park had maybe 15% of the attractions running. I understand it might be seasonal, but this should have been clearly disclosed at the time of booking, not something to find out after arriving.
Irvin, 1-night trip

10/10 Exceptional

Good hotel with direct access to park

Check in was slow as room wasn't ready even until about 4pm so we had to wait at the lobby for about an hour which was a bummer as we had rushed to end our half day tour by 3pm. Hard to figure out where our room was from the map as we had to head outdoors and identify the right building. Dinner timing is a little restrictive as need to prebook a timeot and it's difficult to get the time slot you want on the first day since those who stayed the night before would have done it way earlier. Direct park access was great though, so I would recommend still because of that.
2-night trip

10/10 Exceptional

Great Hotel during offseason

We wanted to stay on site to attend Ferrari Land and Portaventura. Due to it being offseason, there was not a shuttle. Ferrari Land is about a 15 minute walk from the hotel but has direct access to Portaventura. This allowed us to get on Uncharted very quickly and beat the rush. Overall, really enjoyed the entertainment and thought the price was great value.
Freddy, 2-night trip

6/10 Good

Disappointed, Hotel dark and dingy Very small bathroom No towels put in room, had to keep chasing for towels on one day. Food average, staff very rude Park was great fun
Deborah Helen, 4-night trip

2/10 Poor

The room was good but everything else ……..

When we were allocated the room at 4.30 pm we discovered that the room had not been cleaned. We finally received the room at 5.30 pm. The room was very nice, although no hot drink facilities - it was in the Callaghan Hotel. The food at the evening buffet was awful. The hotel was super crowded and chaotic - it felt more like a public space than a hotel.
David, 2-night trip

10/10 Exceptional

After reading many reviews, we decided to visit the Gold River Hotel and it was first class on all levels. I have previously stayed at Disneyland Paris Hotels with my family and this is every bit as good. The quality of the food is excellent. They offer various slots for breakfast and evening meal, which suited us perfectly. Having unrestricted access to the park is ideal as we found queue times to be busy during the day but come back about 9PM and the ride queues are all very short. We had a connecting family room, which was very comfortable and spacious. I would highly recommend this hotel.
Christopher, 7-night trip

2/10 Poor

Property itself is very nice and enjoyable, but terrible service and problem solving - not trained representative, 3hrs waiting on a reception from 1am - 4am letting me to solve the case of missing room
Martin, 3-night trip

6/10 Good

No gold exclusive membership benefits applied :-(

The hotel would not apply any of the gold exclusive benefits that you get with hotels.com. We didn’t even ask about the room upgrade. It was not given. And the 20% off in the food was not applied at the restaurant because they didn’t know about it. We showed them the booking with the discount, and they refused to apply. The hotel in Sevilla the night before applied a late check out as it was possible. And also brought us the bottle of bubbles to the room, all without even asking. As it was given at the time of booking.
Damian, 1-night trip

4/10 Fair

Reception staff were not helpful at all, provided with a room with poor air condition I asked to be fix but nothing changed. requested for a taxi reservation and they inform me that they did the reservation, but they did not, and I ended up wasting 40 min waiting. the hotel serve a dinner which ends at 10 PM and after 10 there is no other food option but the bar which served only one type of sandwich on that night, tried to order food from outside but the hotel did not allow the driver to come in! their first justification was that the hotel policy don't allow ordering food from outside restaurants, because the hotel provides food and drink! then when I asked them so if I show up coming from outside with food would you stop me and not allow me to enter the hotel? they said no! they just did not have a proper justification for not allowing the driver to come in, I agreed to go to him myself but because of the heavy rain condition I asked for a golf cart to take me at the gate and of course they refused! the hotel has another strange policy, if you have the VIP reservation then you are allowed to enter the park at the day of your check in even prior checking in time which is at 3. but if you arrive before 3 you will be paying a luggage storage fees if you left your luggage with them to enjoy the VIP access! couldn't the hotel provide a luggage storage for VIP reservations! will never stay at the hotel again
Awrad, 2-night trip

6/10 Good

L'hôtel etait correct en revanche le park trop de monde beaucoup d attraction sont fermé
Maxime, 1-night trip

10/10 Exceptional

Merci pour le séjour

Chambre propre mais il manquait de quoi étendre les affaires mouillés après les attractions du park. Super piscine, super demi pension et accès direct au Park très pratique
Stéphanie, 2-night trip

6/10 Good

Overall some of the staff in the parks were incredibly rude. Overall the hotels fine, but the efficiencies of the park and hotel operations really let things down.
Will, 3-night trip

8/10 Very good

Bon séjour en famille , très jolie hôtel

Chambre propre, très belle décoration des bâtiments extérieurs. Déception sur la partie restaurant et restauration. Décoration froide, manque de choix sur entrées et desserts malgré le prix
DEBORAH, 2-night trip

8/10 Very good

Buena experiencia . El hotel muy bonito, pero el buffet muy saturado.
Gemma, 3-night trip

6/10 Good

Calidad justa para ser un cuatro estrellas

Hotel que necesita una renovación con las paredes de papel, se oyen todas las conversaciones de las habitaciones de al lado, todos los portazos. Gente bañándose en la piscina a las cuatro de la mañana, sin vigilancia en el recinto. Aglomeraciones en el buffet y calidad de batalla. Muy básico para ser un cuatro estrellas. La piscina en cambio muy bonita y la ambientación farwest también.
Laura, 3-night trip

10/10 Exceptional

Séjour au cœur du Parc

Très bon séjour en famille avec accès direct au parc d’attractions. Chambre très pratique et lit bébé disponible comme demandé. Excellent petit déjeuner. Offre de piscines très bien et fortement appréciée compte tenu de la chaleur du moment.
Cédric, 1-night trip

10/10 Exceptional

Tanto mi hijo de 6 años y yo nos llevamos muy bien recuerdo, el hotel es maravilloso y al niño le encanto!! Muy recomendable
noelia, 1-night trip

10/10 Exceptional

Excellent staff and what a super resort, direct park entrance was a massive bonus and just a short walk
john, 1-night trip

6/10 Good

Está bien
Darobo**, 1-night trip