Nestled in Almaly District, Hotel Kazzhol Almaty offers a rejuvenating retreat. Indulge in a massage at AquaFit or unwind with a cocktail at the poolside bar and enjoy free self parking.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Fitness center
Sauna
Steam room
Free use of bicycles
Pool bar
24-hour room service
Conference center
Business center
Feel at home (6)
Refrigerator
Daily housekeeping
Laundry facilities
Elevator
Minibar
Digital TV service
The current price is CNY657
CNY657
CNY763 total
includes taxes & fees
Jun 13 - Jun 14
Why we love this property
Work meets wellness
Positioned in the city center, this hotel combines a business center and meeting space with spa services. Unwind in the sauna after productive workdays.
Global dining delights
The hotel's restaurant and bar offer culinary adventures all day. Free buffet breakfast energizes mornings before evening dining experiences.
Spa indulgence
The full-service spa at this hotel offers daily massages to rejuvenate tired muscles. A sauna and fitness room complete the wellness experience.
When visiting Almaty, Hotel Kazzhol Almaty is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An indoor pool, a poolside bar, and a fitness center are other highlights.
At a glance
DONE
Hotel size
178 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle from 9:00 AM to 6:00 PM*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Working away
Business center
9 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
Built in 2004
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Accessible airport shuttle
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaFit. Services include massages. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of KZT 14000 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for KZT 10000.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Also known as
Hotel Kazzhol
Hotel Kazzhol Almaty
Kazzhol
Kazzhol Almaty
Kazzhol Hotel
Kazzhol Hotel Almaty
Hotel Kazzhol Almaty Hotel
Hotel Kazzhol Almaty Almaty
Hotel Kazzhol Almaty Hotel Almaty
Frequently asked questions
Does Hotel Kazzhol Almaty offer free cancellation for a full refund?
Yes, Hotel Kazzhol Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kazzhol Almaty?
Yes, there's an indoor pool.
Are pets allowed at Hotel Kazzhol Almaty?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Kazzhol Almaty?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Kazzhol Almaty?
Yes, an airport shuttle is available from 9:00 AM to 6:00 PM on request. The charge is KZT 14000 per vehicle one-way.
What are the check-in and check-out times at Hotel Kazzhol Almaty?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Kazzhol Almaty?
No, this hotel doesn't have a casino, but Casino Zodiak (5-min drive) is nearby.
What is there to do at Hotel Kazzhol Almaty and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Kazzhol Almaty also has a sauna and a steam room.
Are there restaurants at or near Hotel Kazzhol Almaty?
Yes, there's an onsite restaurant.
What's the area around Hotel Kazzhol Almaty like?
Hotel Kazzhol Almaty is in Almaly District, a short 19-minute walk from MEGA Park and 14 minutes' walk from Hippodrome.
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Reviews
Hotel Kazzhol Almaty Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.0
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with many choices and great service. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Service staff
Balcony
Reviews
Verified
10/10 Exceptional
May 29, 2026
very friendly staff, clean and convinient
Azizjon
Azizjon, 4-night trip
Verified
8/10 Very good
Mar 21, 2026
Nice hotel with big enough rooms, complimentary bottled water every day, very soft fluffy towels and comfortable bed. There are several minimarkets/convenience stores in the immediate area and you're within walking distance of Arbat, one of the main shopping streets
Rachel
Rachel, 7-night trip
Verified
10/10 Exceptional
Aug 29, 2025
Front desk were extremely helpful
Room was clean comfortable- Good location
Kevin
Kevin, 3-night trip
Verified
10/10 Exceptional
Jul 25, 2025
I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place
Evgeniya
Evgeniya, 1-night trip
Verified
8/10 Very good
May 28, 2025
2 night stay. Nice hotel, good location. Staff efficient but not friendly
FLeur
FLeur, 2-night trip
Verified
8/10 Very good
Aug 8, 2023
This was a nice hotel. It is tucked away off of a larger road, making it quiet yet conveniently located. The pool and sauna facilities are nice and the breakfast is good!
Megan
Verified
10/10 Exceptional
Mar 22, 2024
our go-to hotel in Almaty
this is our third or fourth stay at Kazzhol Hotel in Almaty on Gogol Street. We've greatly enjoyed this hotel It's comfortable, staff is helpful, the location is great with a large mall nearby. Breakfast is also excellent.
Jonathan D
Jonathan D, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2023
The Hotel kazzhol is off the main roads so it’s a bit quieter. It’s in a nice area of the city and it’s very convenient for getting everywhere using Yandex taxi. There are also shops and restaurants within easy walking distance. The room was spacious and comfortable, the staff were helpful and pleasant, and there are lots of choices for breakfast. Very pleasant!
Glynda
Glynda, 6-night trip
Verified
8/10 Very good
May 5, 2025
Great room, decent price
Stayed in room 622. Excellent experience. Fantastic room, although some of my friends were placed in the older section that was not as nice. Balcony was awesome. Buffet food always cold, Salt restaurant leaves much to be desired both food and service wise. Took one hour from the time we ordered food until we received it. Decent prices.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Enjoyed
Enjoyed our stay
tserendagva
tserendagva, 3-night trip
Verified
6/10 Good
Oct 6, 2024
Hotel in need of renovation
Stuart
Stuart, 1-night trip
Verified
8/10 Very good
Jan 3, 2023
Value for money, breakfast was good and no hassles kind of place. Property has great views of the Shymbulak alps and rooms had a balcony with table and chairs.
Property is a bit tired and dated but otherwise it’s fine, reception staff spoke English
Jason
Verified
8/10 Very good
Sep 4, 2022
The hotel is located in an older building from Soviet time.
It's clean and nice overall.
I enjoyed massage at the fitness center
Oleg
Oleg, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2022
Excellence
It was so cool
Makhmadrasul
Makhmadrasul, 1-night trip
Verified
10/10 Exceptional
Aug 10, 2024
The front entrance needs a ramp for bringing up luggage. There are only stairs.
Paul
Paul, 1-night trip
Verified
4/10 Fair
Oct 10, 2023
The hotel is pretty old. I stayed two days and there were many small issues: no drinking water at arrival. dirty bathroom, housekeeper entering the room without knocking, finally, no hot water when I was leaving the hotel at 5am in the morning .. Kazzhol Park Inn was the way better.
Oleksandr
Oleksandr, 3-night trip
Verified
6/10 Good
May 27, 2023
Hotel was reasonable price and well located. The booking was for a twin room but double room provided so had to use the couch as second bed. Slow to get service to the room for sheets, duvet etc. perhaps a little understaffed at the hotel. Rooms were clean and well maintained and spacious. Pool is nice, gym is lacking equipment.
DAVID
DAVID, 2-night trip
Verified
6/10 Good
May 19, 2024
Very old holster, The AC is broken, they can’t fix it
Zhou
Zhou, 4-night trip
Verified
4/10 Fair
Sep 26, 2023
Not good at all
Verified traveler
6-night trip
Verified
4/10 Fair
Sep 27, 2022
Booked 3 nights before joining a Tour that had another 2 nights here at start and end of the trip. Originally booked a room with balcony, but had to change dates, and upgrade to Jnr suite due to unavailability of date on Expedia, which I assumed also had balcony. No fault of hotel this, but I had to downgrade again on arrival to get the balcony, (at same price) but was able to keep that room for the first 2 tour nights. The last 2 were in a standard room.
No kettle in either, safe did not work in first, rooms not serviced or only partially, on several days. Rooms dirty. Food hygiene at SALT at breakfast was awful,with staff handling foods with bare hands touching their faces and noses, and guests having to handle food too, as lack of utensils. Restaurant dirty, uncleared tables, and smell of stale food/fat permeated hotel all day. Dinner in restaurant was just as poor, stale salads and breads, poorly cooked meat. Restaurant didn't have most of their advertised drinks. Bar unmanned. No outdoor space.
One receptionist, who appeared to be management, was excellent; Thank-you to her. Others were friendly, but clueless, and far from helpful. No porters, no aircon in restaurant, air con in 2nd room was ineffective. Its quite a walk to decent restaurants and bars. Smoking Area outside hotel rarely cleaned. There was even a pair of women's knickers thrown on the floor in front of the second entrance, among the piles of litter. No security, anyone could wander about.
Sally
Sally, 2-night trip
Verified
8/10 Very good
Feb 11, 2026
部屋は清潔で スタッフの対応も良かったです。また、利用します。
yoshifumi
yoshifumi, 3-night trip
Verified
8/10 Very good
Sep 6, 2024
Bra hotell för turister. Ligger bra till för sevärdheter.
mats
mats, 4-night trip
Verified
8/10 Very good
Oct 17, 2022
Cok rahat bir konaklama oldu.odamiz temiz ve sessizdi.kahvalti harikaydi.
aysan
aysan, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2021
tesekkurler
herher cok keyifliyfi personeli guzel ilgilendi tavsiye edeerim
orcun
orcun, 11-night trip
Verified
10/10 Exceptional
Feb 20, 2020
Очень хороший добротный отель. Несмотря на то что ему уже много лет, хозяева следят и обновляют постоянно. Молодцы!!!