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Hotel Acqua Medellín

3.0 star property
Hotel with restaurant, near Lleras Park

Choose dates to view prices

In the heart of Medellín, Hotel Acqua Medellín offers a stylish retreat with free self-serve breakfast and designer stores on site. Connect to in-room WiFi, get assistance with tour tickets, or unwind with coffee/tea in the lobby. The helpful staff has earned top marks from previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Refrigerator (on request)
The current price is CNY518
CNY536 total
Jun 19 - Jun 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually decorated, desk, blackout drapes

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, individually decorated, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes

Superior Twin Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

Premium Room | In-room safe, individually decorated, desk, blackout drapes

Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Carrera 35 No. 7-47 / 55, Medellín, Antioquia, 50021

What's nearby

  • Lleras Park - 5 min walk - 0.5 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 10 min walk - 0.9 km
  • El Tesoro Shopping Park - 18 min walk - 1.5 km
  • Oviedo Shopping Center - 5 min drive - 1.8 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 32 min drive
  • Poblado Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪Ganso & Castor - ‬2 min walk

About this property

Hotel Acqua Medellín

Hotel Acqua Medellín offers a great location, putting you within a 15-minute walk of Lleras Park and Poblado Park. Free perks include WiFi and self-serve breakfast daily between 7:00 AM and 10:00 AM. Also, El Tesoro Shopping Park and Oviedo Shopping Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle from 7:00 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Designer stores on site
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Accessible airport shuttle
  • Wheelchairs available on site

Room amenities

Be entertained

  • 48-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Destination fee: COP 5000 per person, per stay. This fee does not apply to children under 1 year of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 130000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of COP 70000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Cashless transactions are available.

Also known as

Acqua Express

Acqua Express Medellin

Hotel Acqua

Hotel Acqua Express

Hotel Acqua Express Medellin

Hotel Acqua Express Medellin

Acqua Express Medellin

Acqua Express

Hotel Hotel Acqua Express Medellin

Medellin Hotel Acqua Express Hotel

Hotel Hotel Acqua Express

Hotel Acqua Express

Hotel Acqua Medellín Hotel

Hotel Acqua Medellín Medellín

Hotel Acqua Medellín Hotel Medellín

Frequently asked questions

Does Hotel Acqua Medellín offer free cancellation for a full refund?

Yes, Hotel Acqua Medellín does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Acqua Medellín?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Acqua Medellín?

Yes, an airport shuttle is available from 7:00 AM to 10:00 PM on request. The charge is COP 130000 per vehicle one-way.

What are the check-in and check-out times at Hotel Acqua Medellín?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of COP 70000 (subject to availability).

What is there to do at Hotel Acqua Medellín and nearby?

Recommended spots to visit include Lleras Park (5-min walk) and Poblado Park (12-min walk).

Are there restaurants at or near Hotel Acqua Medellín?

Yes, there's an onsite restaurant.

What's the area around Hotel Acqua Medellín like?

Hotel Acqua Medellín is a short 5-minute walk from Lleras Park and 12 minutes' walk from Poblado Park.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good and staff was very helpful. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Breakfast
Bar
Bed
Building
Live music
Shower

Reviews

Verified

10/10 Exceptional

Friendly service, convenient location
Colin, 2-night trip
Verified

10/10 Exceptional

Great customer service, the hotel is under construction at this time, but the hours are 9am-5pm so it doesn't interfere with sleep. It is right in the Provenza passage to all the clubs and restaurants.
Kristy Allison, 4-night trip
Verified

8/10 Very good

Location was perfect staff member work were great overall the hotel was great
Gilberto, 9-night trip
Verified

10/10 Exceptional

Great location, slightly quieter than I had expected it to be.
Elan, 3-night trip
Verified

10/10 Exceptional

Great location
Roberto, 2-night trip
Verified

10/10 Exceptional

Great staff super friendly and helpful clean aswell definitely coming back.
Alberto N, 4-night trip
Verified

10/10 Exceptional

Great location inside of Provenza. The hotel is very affordable for its location. It's not an elegant room, but it is still a good room and an incredible location.
Michael, 1-night trip
Verified

10/10 Exceptional

Nice hotel, clean & safe, good breakfast, excellent wifi, great staff.
Mohamad, 5-night trip
Verified

10/10 Exceptional

The staff was very friendly and professional, I’m going to come back soon , with more people, we were a group of 6 , we’re planning to go like 20 or 30 people next time, highly recommended
Iris Migdalia Hernandez, 2-night trip
Verified

10/10 Exceptional

Love this location , near everything, restaurants, shops , walkable . Hotel was clean breakfast was good and staff was very helpful.
Verified

10/10 Exceptional

Great place. Awesome staff.
Rolando, 2-night trip
Verified

10/10 Exceptional

This was the perfect most safest location.
William, 14-night trip
Verified

10/10 Exceptional

I The hotel is in perfect place walking distance to everything. Dining bars restaurant stuff is very cooperative helpful I like it and I will stay again.
dur, 3-night trip
Verified

10/10 Exceptional

The staff was very polite
Gilberto, 11-night trip
Verified

10/10 Exceptional

Centric Location. Near Parque Lleras, Restaurants, Bars and Malls.
Jorge Facundo Linares, 4-night trip
Verified

10/10 Exceptional

I liked the people working there , I liked the location, breakfast was ok,room was clean, little bit noise but that’s ok giving the location that can’t beat that everything is near by.
Mauricio, 7-night trip
Verified

10/10 Exceptional

Excellent service
Jesus, 8-night trip
Verified

10/10 Exceptional

Location. Location. Location.
Brett, 2-night trip
Verified

8/10 Very good

Good location. Nice
Marisol, 2-night trip
Verified

10/10 Exceptional

This property is very nice, it is right at the heart of zona rosa yet room was quiet, breakfast nice. Staff helpful. Definitely recommended.
Maritza, 2-night trip
Verified

10/10 Exceptional

pleasant surprise with good price, good desk staff, small patio off room, several free offerings from minibar, fantastic location in heart of Provenza, surprisingly quiet (7th floor), adequate free breakfast. Room was small but very good value for the price.
aric, 1-night trip
Verified

10/10 Exceptional

Great staff

The staff is amazing, Andres is very customer service-oriented and goes beyond. The hotel is well located, but it could be noisy because it is in the heart of the restaurants and bars area.
Lorena, 1-night trip
Verified

6/10 Good

The hotel is nice, the breakfast was very limited but good. They almost charged me for the bedsheets because I threw up on them the morning before check out 😕.
Marlan, 2-night trip
Verified

10/10 Exceptional

This will be a LOVE it or HATE it property. I've stayed here several times and i love it. It's literally located at the end of Provenza. On the actual street .. best location in El Poblado only if you don't mind the noise because the bars and clubs are outside of you window. Imagine a hotel on Bourbon Street or 42nd St NYC!! Great if you come to party, not so much if you come to relax
Verified

10/10 Exceptional

Excellent place to stay.
Juan, 3-night trip