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Hotel Buena Vista

3.5 star property
Pet-friendly Bucaramanga hotel with full-service spa, connected to the convention center

Choose dates to view prices

At Hotel Buena Vista, start your day with a full breakfast and unwind with a massage at the onsite spa. Located near the convention center, this hotel offers modern amenities like an outdoor pool, gym, and business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Fitness center
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The current price is CNY415
CNY415 total
May 28 - May 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

7.0 out of 10
Good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Family Apartment, 2 Bedrooms

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, desk, soundproofing

Junior Studio Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • 26 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Double Suite Junior

Living room | 32-inch LCD TV with digital channels, TV

Double Suite Junior

  • 35 sq m
  • Sleeps 3
  • Free WiFi

View all photos for 2-Bedroom Apartment

Private kitchen | Mini-fridge

2-Bedroom Apartment

  • 77 sq m
  • Sleeps 5
  • Free WiFi

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9.2 out of 10, Wonderful, 616 reviews
The price is CNY495
CNY495 total
Jun 5 - Jun 6
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About the neighborhood

Map
Calle 34 # 32-34, Bucaramanga, Santander, 680002

What's nearby

  • Parque Mejoras Públicas - 2 min walk - 0.2 km
  • Megamall Shopping Center - 8 min walk - 0.7 km
  • San Pio Park - 10 min walk - 0.8 km
  • Canaveral Mall - 11 min walk - 1.0 km
  • Cabecera Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Efraín Casa De Pan - ‬3 min walk
  • ‪American Burger - ‬3 min walk
  • ‪El Viejo Chiflas - ‬1 min walk
  • ‪Super Concha - ‬3 min walk
  • ‪La Cocina De La Abuela - ‬1 min walk

About this property

Hotel Buena Vista

When visiting Bucaramanga, Hotel Buena Vista is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Limited onsite parking (max 10 spaces per unit)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms
  • Conference space (65 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 3 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Buena Vista Bucaramanga

Hotel Buena Vista Bucaramanga

Hotel Buena Vista Hotel

Hotel Buena Vista Bucaramanga

Hotel Buena Vista Hotel Bucaramanga

Frequently asked questions

Does Hotel Buena Vista offer free cancellation for a full refund?

Yes, Hotel Buena Vista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Buena Vista?

Yes, pets are welcome. There's a charge of USD 3 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Buena Vista?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Buena Vista?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Hotel Buena Vista and nearby?

Hotel Buena Vista has a spa and a fitness center.

Are there restaurants at or near Hotel Buena Vista?

Yes, there's an onsite restaurant.

What's the area around Hotel Buena Vista like?

Hotel Buena Vista is in the heart of Bucaramanga, a short 12-minute walk from San Pio Park and 16 minutes' walk from Canaveral Mall.

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Reviews

Hotel Buena Vista Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff

Reviews

Verified

10/10 Exceptional

Highly recommended, the best hotel of all, unique service, super delicious food, everything very clean
diana, 5-night trip
Verified

10/10 Exceptional

The staff were very good the facility was in great shape for its age the rooms I stayed in were all updated the free breakfast was quite something lots of options but in general the staff were very courteous efficient polite while there were language barriers the new AI chat translation tools were very helpful they use them as well as I and that seemed to solve most issues with communication
Douglas, 5-night trip
Verified

10/10 Exceptional

Hotel has exelent costumer service, and very clean rooms
German A., 2-night trip
Verified

8/10 Very good

Great location, lots of dining option. Sraff friendly and helpful.
Welthon, 2-night trip
Verified

10/10 Exceptional

The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Daniel, 1-night trip
Verified

10/10 Exceptional

Nice room good breakfast, properly is in good shape
Glenn, 12-night trip
Verified

10/10 Exceptional

Great Price, Good Breakfast and there's many restaurants near by.
Verified

10/10 Exceptional

Great

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
David, 5-night trip
Verified

10/10 Exceptional

Great
Marco, 6-night trip
Verified

10/10 Exceptional

Love the exceptional service
Verified

2/10 Poor

Pool was closed. Outdated and small rooms.
Ricky, 3-night trip
Verified

10/10 Exceptional

Recomendable
Candy, 3-night trip
Verified

8/10 Very good

Floridian..

Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Janos, 2-night trip
Verified

10/10 Exceptional

Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Peter, 6-night trip
Verified

8/10 Very good

The breakfast service is awful
Ella, 1-night trip
Verified

6/10 Good

The room looked good at first glance, then you noticed some things. The mattresses were rock hard, luckily we were only there for one night but it was not a good nights sleep. There was no soap or shampoo despite there being dispensers. It was super noisy, all night from all directions making it even harder to sleep. The apartment could have been a lot cleaner had too, I got the sense that the apartment had been empty for a long time and it had not been cleaned prior to our arrival. Overall would not recommend, the only good side was the staff. They were very friendly and attentive.
Jenny, 1-night trip
Verified

6/10 Good

Charming Hotel with pros and cons

The hotel is rather small..maybe 30 rooms or so...kind of charming,. Our room was like a very small effiency. 2 Bedrooms (one with a king and one with 2 twins), a small kitchen area, a small living room with tv, and 1 very small bath room. The only small mirror was in the bath area, which made getting ready difficult. The rooms were clean. On the 6th floor (roof) there is a very small pool and a small resteraunt. We had very limited spanish, but found the staff here to be incredibly helpful. In fact, when we moved hotels, I missed the friendly staff at the Buena Vista. The biggest problem with this hotel was the beds were hard (I mean really hard) and the noise from the street was too loud to sleep....if you are staying here take your ear plugs.
Verified

6/10 Good

Hotel Buena Vista

Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Charles D, 3-night trip
Verified

6/10 Good

Las instalaciones muy deterioradas, sin agua caliente
LEONARDO, 2-night trip
Verified

8/10 Very good

Ja
Hanspeter, 3-night trip
Verified

8/10 Very good

Estaba bien, dentro de lo esperado
Edgar, 1-night trip
Verified

10/10 Exceptional

Excelente atención del Personal, buenas instalaciones
Maday, 3-night trip
Verified

10/10 Exceptional

Exclente opción

Muy buen servicio, atención amable, desayuno muy completo y rico, habitaciones muy limpias, precio acorde, buena ubicacion
Liliana, 2-night trip
Verified

8/10 Very good

Hotel limpio y cómodo las habitaciones un poco pequeñas
RAFAEL FRANCISCO, 2-night trip
Verified

10/10 Exceptional

Excelente ubicación, instalación y servicio
Susana, 1-night trip