The staff at the front desk are pleasant and helpful. We also appreciated talking with Ben in the bar about Aurora and the surrounding areas. He was very sweet and helpful.
Jessica
Jessica,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Dan
Dan,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 12 日
Interrupted respite
It was going great until just after we fell asleep the evacuation alarm went off. We left in a hurry with little clothes on and stood outside in the spattering rain and wind getting cold for an hour. Meanwhile the police, fire and bomb squad were roaming the building. Fun times - NOT! YEA Denver
william d
william d,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
A first-rate experience. Courteous, professional staff!
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Ann
Ann,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Kevin
Kevin,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
I was upgraded to an handicap accessible suite on the 8th floor. Incredible room and bathroom! Loved it!
Maria Evelyn
Maria Evelyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Sandra
Sandra,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Jaimie
Jaimie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 24 日
Didn't feel very welcomed
Desk staff was not overly friendly at check in. Went to the pool only to find it full of what I gathered was a staff member's family/friends. During the approximately 30 minutes we were there the staff member came to the pool on two different occasions to hang out and chat with this friends where they used some inappropriate and disparaging language. There also were no towels and the trash was overflowing.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Omar
Omar,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Elijah
Elijah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Leticia
Leticia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
We had a great visit. The informed us since we are visiting the hospital across the street they are accommodation for this stay. The pool was a great size and clean. The restaurant was amazing the staff was very helpful and made my special needs kiddo feel special from making him his very own drink to splitting our food so he had his own special plate. We will definitely come back.
Aimee
Aimee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Silvia
Silvia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Great secure parking
We like the Hyatt because it has secure parking. However the mattress and bedding is very uncomfortable.
Ashley
Ashley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Friendly staff, very nice room, cleanliness was excellent! We would stay there again.
Wanda
Wanda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 5 日
Front desk clerk was nowhere to be found at check in. When she did appear she immediately asked me to wait while she wrote notes then proceeded to make phone calls. She allowed her friend to come behind the desk while she checked me in and paid more attention to him than the check in process. Then couldn’t find my reservation after pronouncing my name three different times. Have no options as to where to find food and the services the hotel offered. I was the only person at the check in point. This is a clear representation of the clerks ability to focus on customer service
William
William,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Nice for area
Place is clean and nice. Not in best area but I like they have garage parking. Wish they had safer walk from garage to hotel. Very dark and spooky.
Francina
Francina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Barbara
Barbara,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 29 日
The power went out, and they do not have a running generator. I had to take my luggage down from level 7. Also, there was not anyone at the front desk to assist or tell us what was going on. First and last time staying at the hotel.