I was there for three nights for a convention. When I arrived at 5:30, my room was not yet clean, and while standing at the check-in desk I heard a woman saying there was no hot water. There wasn't, for the entire stay. I communicated this to the front desk, and they said they knew. My room had a dirty microwave when I finally got in, and the towels were approximately the size and thickness of a coffee filter. The elevator was filthy and reeked of pot, so I used the stairs for three flights for the rest of the weekend. My room was only serviced once during the entire time. I would not have stayed here had there been any other rooms anywhere else, but the conference had everything booked up.