Best Western Hotel du Mucem

3.0 star property
City-center hotel within easy reach of Grand Port Maritime de Marseille

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Photo gallery for Best Western Hotel du Mucem

Daily full breakfast (EUR 14.50 per person)
Lobby
Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, soundproofing
Lobby
Lobby
Overlooking the Grand Port Maritime de Marseille, Best Western Hotel du Mucem offers an inviting stay with a shopping mall on site and dry cleaning/laundry services. Enjoy convenient amenities like a 24-hour business center, snack bar/deli, in-room WiFi, and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry facilities
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • 24-hour room service
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • Premium bedding
The current price is CNY710
CNY818 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Comfort Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hydromassage showerhead
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hydromassage showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Hydromassage showerhead
Private bathroom
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002

What's nearby

  • Les Terrasses du Port - 5 min walk - 0.4 km
  • Le Panier - 8 min walk - 0.7 km
  • Museum of European and Mediterranean Civilisations - 10 min walk - 0.9 km
  • Grand Port Maritime de Marseille - 16 min walk - 1.4 km
  • Catalan Beach - 2 min drive - 2.1 km

Getting around

  • Marseille - Provence Airport (MRS) - 25 min drive
  • Arenc Le Silo Tram Station - 18 min walk
  • Arenc Euroméditerranée Station - 18 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 20 min walk
  • Joliette Station - 5 min walk
  • Jules Guesde Station - 11 min walk
  • Désirée Clary Metro Station - 15 min walk

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Frisch Süßes - Berliner Kebap - ‬4 min walk
  • ‪Gilberte & Marguerite - ‬6 min walk
  • ‪White Rabbit - ‬3 min walk
  • ‪Café Le Major - ‬1 min walk

About this property

Best Western Hotel du Mucem

At Best Western Hotel du Mucem, you'll be within a 10-minute drive of Grand Port Maritime de Marseille and Velodrome Stadium. This eco-certified hotel is also within a short drive of Marseille Provence Cruise Terminal and Prado Beach. The property is just a short walk to public transportation: Joliette Station is 5 minutes and Jules Guesde Station is 11 minutes.

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (up to 18 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 1 ft (EUR 30 per day); discounts available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 14.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 30 per day (1 ft away)
  • Parking height restrictions apply

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille

Frequently asked questions

Are pets allowed at Best Western Hotel du Mucem?

Yes, pets are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Best Western Hotel du Mucem?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Best Western Hotel du Mucem?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What's the area around Best Western Hotel du Mucem like?

Best Western Hotel du Mucem is in Old Port of Marseille, a short 5-minute walk from Joliette Station and 19 minutes' walk from Grand Port Maritime de Marseille.

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Best Western Hotel du Mucem Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Public transport

Reviews

8/10 Very good

Great service, and the place was ok overall.
Bitten, 1-night trip

4/10 Fair

I didn’t like this hotel
Regina, 1-night trip

10/10 Exceptional

The staff was very friendly.
Andrew, 1-night trip

10/10 Exceptional

Séjour excellent ,le restaurant est au pieds de l’hôtel et le métro a 2 rue ,à 5mn à pieds .
Valérie, 1-night trip

4/10 Fair

It is far from view port and the markets and the activity areas
Mary, 1-night trip

10/10 Exceptional

Excellent location, very nice staff.
Isabel Marques de, 1-night trip

8/10 Very good

Loin du vieux port, mais excellent hotel pour le prix
Jacques, 8-night trip

8/10 Very good

Close to many attractions
Elizabeth, 3-night trip

10/10 Exceptional

A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Richard, 1-night trip

10/10 Exceptional

A Deux

Court mais trop sympa
CYRILLE, 1-night trip

10/10 Exceptional

Hotel was very clean and great to get to public transport or walking to vieux port
Corri, 3-night trip

8/10 Very good

Convenient to the centre, comfy bed and parking nearby
Carol, 1-night trip

10/10 Exceptional

This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Pamela, 2-night trip

10/10 Exceptional

Very good. Staff was friendy
Miguel, 1-night trip

10/10 Exceptional

Good location and quality. Friendly staff.
Rhys, 3-night trip

10/10 Exceptional

Great location and comfortable

Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Phil, 3-night trip

10/10 Exceptional

Très propre, il y a tous ce qu’on a besoin
Melany, 2-night trip

10/10 Exceptional

Very nice hotel. Room was ok. Just not enough space for clothes etc. Perfect location.
Hessel, 4-night trip

6/10 Good

Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
François, 2-night trip

8/10 Very good

Removations were well done. Room was great with wonderful bathroom. Area was well located yet safe and quiet. Staff very helpfull and breakfast nice with good options.
Frankie, 3-night trip

8/10 Very good

Water pressure in bathroom wasn’t great, but good location, quiet area
Hannah, 2-night trip

10/10 Exceptional

Tout était parfait!

Hôtel au pied de la major. L’hôtel est idéalement situé vieux port terrasse du port halles de la major métro bus. Le personnel est extrêmement sympathique et avenant. Les chambres pour deux personnes sont de tailles correctes, largement suffisant pour circuler à deux dormir et se laver. La salle de bain n’est par riquiqui comme j’ai pu l’observer dans les commentaires. Les communs et les chambres sont très propres et bien insonorisées. Rien n’a dire tout était parfait! Le petit plus, tout est fait pour que le séjour soit raisonné (petite attention si les serviettes ne sont pas changées chaque jour) tri sélectif. Le petit déjeuner était complet il y en avait pour tous les goûts.
Cassandre, 3-night trip

6/10 Good

Décevant, mais pas cher.

Chambre ridiculement petite de 4m2, avec un discours bêtifiant sur le sauvetage de la planète où on nous incitait à ne pas recourir aux services de ménage ! Personnel charmant, même si j’attends toujours qu’il réponde à mon mail.
Romain, 1-night trip

8/10 Very good

Personnels attentionné et respectueux!!
suzanne, 3-night trip

10/10 Exceptional

Staff friendly and helpful at all times. Good location for walking to the main places or catching public transport to other areas. Construction work happening in the area - that we were prewarned about - didn’t disturb our stay at all. Good places to eat nearby and a beautiful view of the Major from the balcony!
Rebecca, 4-night trip