Overlooking the Grand Port Maritime de Marseille, Best Western Hotel du Mucem offers an inviting stay with a shopping mall on site and dry cleaning/laundry services. Enjoy convenient amenities like a 24-hour business center, snack bar/deli, in-room WiFi, and luggage storage.
22 Rue Mazenod, Marseille, Bouches-du-Rhone, 13002
What's nearby
Les Terrasses du Port - 5 min walk - 0.4 km
Le Panier - 8 min walk - 0.7 km
Museum of European and Mediterranean Civilisations - 10 min walk - 0.9 km
Grand Port Maritime de Marseille - 16 min walk - 1.4 km
Catalan Beach - 2 min drive - 2.1 km
Getting around
Marseille - Provence Airport (MRS) - 25 min drive
Arenc Le Silo Tram Station - 18 min walk
Arenc Euroméditerranée Station - 18 min walk
Marseille (XRF-Saint Charles SNCF Train Station) - 20 min walk
Joliette Station - 5 min walk
Jules Guesde Station - 11 min walk
Désirée Clary Metro Station - 15 min walk
Restaurants
Burger King - 5 min walk
Frisch Süßes - Berliner Kebap - 4 min walk
Gilberte & Marguerite - 6 min walk
White Rabbit - 3 min walk
Café Le Major - 1 min walk
About this property
Best Western Hotel du Mucem
At Best Western Hotel du Mucem, you'll be within a 10-minute drive of Grand Port Maritime de Marseille and Velodrome Stadium. This eco-certified hotel is also within a short drive of Marseille Provence Cruise Terminal and Prado Beach. The property is just a short walk to public transportation: Joliette Station is 5 minutes and Jules Guesde Station is 11 minutes.
At a glance
DONE
Hotel size
29 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (up to 18 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking within 1 ft (EUR 30 per day); discounts available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 100 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 14.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Parking is available nearby and costs EUR 30 per day (1 ft away)
Parking height restrictions apply
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Best Western Hotel Mucem
Best Western Hotel Mucem Marseille
Best Western Mucem
Best Western Mucem Marseille
Best Du Mucem Marseille
Best Western Hotel du Mucem Hotel
Best Western Hotel du Mucem Marseille
Best Western Hotel du Mucem Hotel Marseille
Frequently asked questions
Are pets allowed at Best Western Hotel du Mucem?
Yes, pets are welcome, with a maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Hotel du Mucem?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Best Western Hotel du Mucem?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Best Western Hotel du Mucem like?
Best Western Hotel du Mucem is in Old Port of Marseille, a short 5-minute walk from Joliette Station and 19 minutes' walk from Grand Port Maritime de Marseille.
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Best Western Hotel du Mucem Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Public transport
Reviews
8/10 Very good
Mar 19, 2025
Great service, and the place was ok overall.
Bitten
Bitten, 1-night trip
4/10 Fair
Jun 26, 2025
I didn’t like this hotel
Regina
Regina, 1-night trip
10/10 Exceptional
Feb 27, 2025
The staff was very friendly.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jan 25, 2025
Séjour excellent ,le restaurant est au pieds de l’hôtel et le métro a 2 rue ,à 5mn à pieds .
Valérie
Valérie, 1-night trip
4/10 Fair
May 8, 2025
It is far from view port and the markets and the activity areas
Mary
Mary, 1-night trip
10/10 Exceptional
Jul 3, 2023
Excellent location, very nice staff.
Isabel Marques de
Isabel Marques de, 1-night trip
8/10 Very good
Jun 3, 2024
Loin du vieux port, mais excellent hotel pour le prix
Jacques
Jacques, 8-night trip
8/10 Very good
Jun 11, 2024
Close to many attractions
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Oct 18, 2024
A quick overnight stay in Marseille. Hotel was very conveniently located near good public transport links. Comfortable room and welcoming staff.
Richard
Richard, 1-night trip
10/10 Exceptional
Dec 5, 2024
A Deux
Court mais trop sympa
CYRILLE
CYRILLE, 1-night trip
10/10 Exceptional
Sep 26, 2023
Hotel was very clean and great to get to public transport or walking to vieux port
Corri
Corri, 3-night trip
8/10 Very good
Aug 18, 2023
Convenient to the centre, comfy bed and parking nearby
Carol
Carol, 1-night trip
10/10 Exceptional
Oct 11, 2024
This was a brand new property so excellent facility. Staff needs to be a bit more informed about groceries, restaurants, buses in the area.
Pamela
Pamela, 2-night trip
10/10 Exceptional
Aug 1, 2024
Very good. Staff was friendy
Miguel
Miguel, 1-night trip
10/10 Exceptional
Oct 16, 2023
Good location and quality. Friendly staff.
Rhys
Rhys, 3-night trip
10/10 Exceptional
Oct 28, 2024
Great location and comfortable
Very comfortable bed which made for excellent nights sleep. Located next to Cathedral and close to underground station. The easy to get around from there. A few steps to the seafront
Phil
Phil, 3-night trip
10/10 Exceptional
Aug 9, 2023
Très propre, il y a tous ce qu’on a besoin
Melany
Melany, 2-night trip
10/10 Exceptional
Nov 1, 2023
Very nice hotel. Room was ok. Just not enough space for clothes etc. Perfect location.
Hessel
Hessel, 4-night trip
6/10 Good
Nov 29, 2024
Very noisy all night long. Only a few people in the hotel but they make us stay in nearby rooms so there's noise.
François
François, 2-night trip
8/10 Very good
Sep 3, 2023
Removations were well done. Room was great with wonderful bathroom. Area was well located yet safe and quiet. Staff very helpfull and breakfast nice with good options.
Frankie
Frankie, 3-night trip
8/10 Very good
Jun 7, 2024
Water pressure in bathroom wasn’t great, but good location, quiet area
Hannah
Hannah, 2-night trip
10/10 Exceptional
Mar 11, 2025
Tout était parfait!
Hôtel au pied de la major. L’hôtel est idéalement situé vieux port terrasse du port halles de la major métro bus.
Le personnel est extrêmement sympathique et avenant.
Les chambres pour deux personnes sont de tailles correctes, largement suffisant pour circuler à deux dormir et se laver. La salle de bain n’est par riquiqui comme j’ai pu l’observer dans les commentaires.
Les communs et les chambres sont très propres et bien insonorisées.
Rien n’a dire tout était parfait!
Le petit plus, tout est fait pour que le séjour soit raisonné (petite attention si les serviettes ne sont pas changées chaque jour) tri sélectif.
Le petit déjeuner était complet il y en avait pour tous les goûts.
Cassandre
Cassandre, 3-night trip
6/10 Good
Jan 28, 2025
Décevant, mais pas cher.
Chambre ridiculement petite de 4m2, avec un discours bêtifiant sur le sauvetage de la planète où on nous incitait à ne pas recourir aux services de ménage !
Personnel charmant, même si j’attends toujours qu’il réponde à mon mail.
Romain
Romain, 1-night trip
8/10 Very good
Oct 16, 2023
Personnels attentionné et respectueux!!
suzanne
suzanne, 3-night trip
10/10 Exceptional
Jul 25, 2023
Staff friendly and helpful at all times.
Good location for walking to the main places or catching public transport to other areas.
Construction work happening in the area - that we were prewarned about - didn’t disturb our stay at all.
Good places to eat nearby and a beautiful view of the Major from the balcony!