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ARCOTEL Onyx Hamburg

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Near the vibrant Reeperbahn, ARCOTEL Onyx Hamburg offers a warm retreat with modern comforts. Unwind with a coffee at the on-site cafe, grab a drink at the bar, or stay productive in the 24-hour business center. Helpful staff and free newspapers make your stay even more enjoyable.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY831
CNY889 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Cuisine for all palates
This hotel serves a buffet breakfast with vegetarian options. The on-site cafe provides daytime fare, while the bar offers evening refreshments.
Sleep like royalty
Drift into dreamland on plush pillowtop mattresses with premium bedding. Choose from a pillow menu while blackout drapes ensure deep slumber.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Comfort Room

8.8 out of 10
Excellent
(58 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior detail
east Hotel Hamburg
Hamburg-Mitte
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,000 reviews
The price is CNY1,054
CNY1,128 total
includes taxes & fees
May 31 - Jun 1
east Hotel Hamburg
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About the neighborhood

Map
Reeperbahn 1a, Hamburg, HH, 20359

What's nearby

  • Reeperbahn - 1 min walk - 0.0 km
  • St. Pauli Piers - 6 min walk - 0.5 km
  • Millerntor Stadium - 6 min walk - 0.5 km
  • St. Michaelis Church - 9 min walk - 0.8 km
  • Fish Market - 12 min walk - 1.1 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Sternschanze Station - 24 min walk
  • Hamburg Dammtor Station - 26 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 9 min walk

Restaurants

  • ‪BrewDog St. Pauli - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Mojo Club - ‬1 min walk
  • ‪Domschänke - ‬4 min walk
  • ‪Zwick II - ‬1 min walk

About this property

ARCOTEL Onyx Hamburg

ARCOTEL Onyx Hamburg puts you in a great location, within just a 10-minute walk of Reeperbahn and St. Pauli Piers. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This luxurious hotel is also just a 5-minute drive from Elbe Philharmonic Hall and Miniatur Wunderland. Fellow travelers say good things about the helpful staff. Public transportation is just a short walk: St. Pauli U-Bahn is steps away and Landungsbrücken Station is 8 minutes.

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 22 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?

Yes, ARCOTEL Onyx Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ARCOTEL Onyx Hamburg?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ARCOTEL Onyx Hamburg?

Yes. Self parking costs EUR 22 per day.

What are the check-in and check-out times at ARCOTEL Onyx Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at ARCOTEL Onyx Hamburg?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What's the area around ARCOTEL Onyx Hamburg like?

ARCOTEL Onyx Hamburg is in Hamburg-Mitte, a short 2-minute walk from St. Pauli U-Bahn and 5 minutes' walk from Reeperbahn.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, of good quality, and offered a large selection. (22 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Restaurant
Breakfast

Reviews

Verified

8/10 Very good

I had no breakfast and I didn't try the bar although it seems nice. The location is great and standard of the hotel for this price is good.
MIKAEL, 1-night trip
Verified

10/10 Exceptional

The hotel is absolutely beautiful — a true architectural masterpiece. From the reception area to the bedroom, everything is designed with great taste and attention to detail. It is definitely worth the price. In addition, the location is perfect, with everything you need nearby and easily accessible. You can reach anything within minutes. I will definitely book here again.
Loai, 2-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, great area!
Brian, 2-night trip
Verified

10/10 Exceptional

Really good hotel in very central location and with amazing breakfast. Soundproof rooms is a big advantage with the lively location.
Peter, 3-night trip
Verified

8/10 Very good

Okay hotel, great location, good rooms
Erik, 2-night trip
Verified

10/10 Exceptional

Beautiful and nice Hotel staff, reception housekeeping bar all excellent and Even though I’m not a Reeperbahn fan it’s a safe place to stay a few nights and also well maintained
Christian, 1-night trip
Verified

6/10 Good

Nice hotel and nice room, but with no opening windows you need to be able to control the room temperature. Sleeping in a sauna wasn’t ideal!
Glen, 1-night trip
Verified

10/10 Exceptional

great hotel

Great hotel with excellent breakfast. Good location.
Phil, 3-night trip
Verified

10/10 Exceptional

Clean and stylish, surprisingly quiet for the area.
Susan, 2-night trip
Verified

10/10 Exceptional

Good value and good location
Chervin, 1-night trip
Verified

8/10 Very good

Great location in Hamburg

Very convenient hotel in the heart of Hamburg. The room was big and the beds maybe a bit too hard for me, but overall a pleasant stay.
Sven, 2-night trip
Verified

10/10 Exceptional

Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Cheryl, 1-night trip
Verified

10/10 Exceptional

A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Ian, 1-night trip
Verified

10/10 Exceptional

Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
Brian, 2-night trip
Verified

10/10 Exceptional

Nice area, good service
Askell, 3-night trip
Verified

8/10 Very good

Great location but the area can be a little dirty at times.
Kevin James, 4-night trip
Verified

8/10 Very good

Great staff, very welcoming. room was a good size, very good location. downsides were the curtain in the room was falling off the rail and the wifi was very weak in the room (although you can ask for a password to an addtional wifi network)
3-night trip
Verified

8/10 Very good

Great room, great location. Did not try breakfast. Unattentive reception, passed by many times and they did not look up or said hi even though they were alone there.
John, 1-night trip
Verified

6/10 Good

Not worth it.

The room's size was satisfactory, however, the cleanliness was not up to standard, and the establishment does not align with a four-star rating. It is recommended that guests do not include breakfast with their room booking, as it does not represent good value. While the hotel's location is convenient, the noise levels are significant, particularly during weekend stays.
2-night trip
Verified

6/10 Good

The room was clean and modern. The wifi signal was so weak it didn't work at all. We had to spend extra money on an esim just to be connected. Disappointing for a hotel that offers wifi inclusive with your room. The lock on the shower door was broken so you had to hold it closed with your foot when you showered so you didn't flood the room. Good location.
Kimberly, 2-night trip
Verified

10/10 Exceptional

Fabulous ... staff excelled themselves

With 13 of us staying in the hotel for between 1 and 3 nights, we had lots of comments on the good choice of hotel amongst us. Others hada few issues on getting the room temperature right, but that seemed to be the only criticism I heard. With one member of the party not well, I had reason to enlist the help of the hotel staff in getting more professional medical help. Can't rate the response and willingness and concern of the staff at reception enough. Due to chnaging shifts, I did not get time to thank them personally, but hope this message gets back to them
George, 3-night trip
Verified

10/10 Exceptional

Great place to stay

Great hotel in great location
Tracey, 3-night trip
Verified

4/10 Fair

Breakfast very simple. Only a few bread orange just by color not taste. Steamy bathroom as there's is no ventilation in bath only inn the small closet where the toilet is.
Jacob, 2-night trip
Verified

8/10 Very good

Bra
Nils, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel and personal, can fell the stars well deserved
Daniel, 2-night trip