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Hotel Elite Zermatt

3.0 star property
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Elite Zermatt

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Property amenity
View from property
Interior
Junior Suite | Living room | Flat-screen TV
At the heart of Zermatt's city center, Hotel Elite Zermatt offers a warm welcome with a free breakfast buffet, a cozy bar, and downhill skiing on your doorstep. Relax in the garden or unwind at Wellness Hotel Elite spa with hot stone massages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Bar
  • Laundry facilities
  • Ski facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Terrace
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Single Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18.24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room (Matterhorn view from balcony)

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23.47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30.16 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Balcony
Flat-screen TV
Renovated in 2019
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Spring water bathtub
  • 19.74 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Hofmattweg 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Zermatt Station - 6 min walk
  • Free train station pick-up

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Elite Zermatt

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Hotel Elite Zermatt features downhill skiing, snowboarding, and sledding. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. A bar/lounge, a sauna, and a steam room are other highlights. Ski storage is also available.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 9 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 8:30 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and up
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Ice skating
  • Sledding

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Ski

  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Cribs/infant beds are available for CHF 40.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Elite Hotel Zermatt
Elite Zermatt
Elite Zermatt Hotel
Hotel Elite Zermatt
Hotel Elite Zermatt Hotel
Hotel Elite Zermatt Zermatt
Hotel Elite Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel Elite Zermatt offer free cancellation for a full refund?

Yes, Hotel Elite Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Elite Zermatt?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Elite Zermatt?

Sorry, there's no onsite parking at Hotel Elite Zermatt.

What are the check-in and check-out times at Hotel Elite Zermatt?

Check-in start time: noon; Check-in end time: 9 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Elite Zermatt and nearby?

Have fun with onsite winter activities like downhill skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Elite Zermatt also has a garden.

Are there restaurants at or near Hotel Elite Zermatt?

Yes, there's an onsite restaurant.

Does Hotel Elite Zermatt have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Elite Zermatt like?

Hotel Elite Zermatt is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.

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Hotel Elite Zermatt Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

The service in this hotel is the best.

10/10

Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests!
1-night trip

10/10

2-night trip

10/10

1-night trip

10/10

Lovely Little Hotel very clean and comfortable and at a great price and great location
1-night trip

10/10

Super Preis Leistung, sauberes Zimmer, gute Lage … rundum top.
1-night trip

6/10

does not have jacuzzi, smaller room
3-night trip

8/10

Elite is a small nice hotel, conveniently placed in the middle of Zermatt. Walking distance from Bahnhof is short, and ski bus to different starting points is just around the corner. Breakfast was a disappointment, and also the view of mountains. I booked a room with view, but it wasn't worth the extra money spent.
2-night trip

8/10

2-night trip

10/10

Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room.
8-night trip

10/10

Atendimento excelente, ótima localização, instalações maravilhosas, banheiro espaçoso. Estão de parabéns!
1-night trip

10/10

Staff were very helpful and friendly!! It is in a very convenient location
2-night trip

8/10

2-night trip

10/10

ห้องพักมีวิวระเบียง สวยงามมาก มองเห็นภูเขา ห้องสะอาด น่าอยู่ ห้องน้ำกว้างมาก สภาพแวดล้อมดีทุกอย่าง แถมอยู่ใกล้กับสถานีรถไฟ ใช้เวลาเดินไม่ถึง 10 นาที โดยรวมคือประทับใจมากค่ะ
1-night trip

10/10

Nice and warm service, clean room and good location just 3min walk to central main station. One lamp was out of order but still enough lighting to me,
1-night trip

8/10

3-night trip

6/10

1-night trip

6/10

2-night trip

4/10

Demande des rénovations majeures et une chambre pour les ski moderme
4-night trip

8/10

Hôtel bien situé, personnel sympa, petit déjeuner copieux
2-night trip

8/10

1-night trip

10/10

2-night trip

10/10

2-night trip

8/10

Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage. Elevator was old and scary, can only carry 2 people at a time.
1-night trip

8/10

Very nice and clean. Location was good too. Just a little pricey.
1-night trip