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Castle Hotel

3.0 star property

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Photo gallery for Castle Hotel

Reception
Executive Twin Room with Ensuite | Rollaway beds, free WiFi
Hiking
Hallway
Front of property
Castle Hotel puts you within a 10-minute drive of Brecon Beacons National Park. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

Reviews

6.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
The current price is CNY559
CNY671 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room with Ensuite

Executive Double Room with Ensuite | Rollaway beds, free WiFi

Executive Double Room with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room with Ensuite

Executive Twin Room with Ensuite | Rollaway beds, free WiFi

Executive Twin Room with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Family Room with Ensuite

Executive Family Room with Ensuite | Rollaway beds, free WiFi

Executive Family Room with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite with Ensuite

Executive Suite with Ensuite | Rollaway beds, free WiFi

Executive Suite with Ensuite

Highlights

Heating
Private bathroom
Hair dryer
Coffee/tea maker
Wardrobe or closet
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CNY549
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includes taxes & fees
Jun 29 - Jun 30
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About the neighborhood

Map
Castle Street, Merthyr Tydfil, Wales, CF47 8BG

What's nearby

  • Brecon Beacons National Park - 4 min drive - 5.1 km
  • BikePark Wales - 7 min drive - 5.4 km
  • Brecon Mountain Railway - 7 min drive - 4.3 km
  • Aberdare Park - 12 min drive - 11.1 km
  • Penderyn Distillery - 14 min drive - 16.1 km

Getting around

  • Cardiff International Airport (CWL) - 63 min drive
  • Pentre-bach Station - 4 min drive
  • Merthyr Tydfil Station - 6 min walk
  • Merthyr Vale Station - 8 min drive

Restaurants

  • ‪Y Dic Penderyn - ‬2 min walk
  • ‪Theatr Soar - ‬3 min walk
  • ‪The Belle Vue Hotel - ‬2 min walk
  • ‪The Crown - ‬6 min walk
  • ‪Brunswick Hotel - ‬4 min walk

About this property

Castle Hotel

Castle Hotel puts you within a 10-minute drive of Brecon Beacons National Park. For a bite to eat, guests can check out Castle Restaurant, which serves breakfast, lunch, and dinner.

Languages

English, Filipino, Polish, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 45 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
    • Offsite parking nearby (GBP 3.00 per day)
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1975
  • Banquet hall

Accessibility

  • Elevator
ROOM

Room amenities

Home comfort

  • Heating
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
STAR_OUTLINE

Special features

Dining

Castle Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 5.50 to 5.50 for adults, and GBP 0 to 0 for children

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per stay

Parking

  • Parking is available nearby and costs GBP 3.00 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

National rating

This property has received its official star rating from Visit Wales.

Also known as

Castle Hotel Merthyr Tydfil
Castle Merthyr Tydfil
Castle Hotel Hotel
Castle Hotel Merthyr Tydfil
Castle Hotel Hotel Merthyr Tydfil
HELP_OUTLINE

Frequently asked questions

Does Castle Hotel offer free cancellation for a full refund?

Yes, Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Castle Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Castle Hotel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Castle Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Are there restaurants at or near Castle Hotel?

Yes, there's an onsite restaurant, Castle Restaurant.

What's the area around Castle Hotel like?

Castle Hotel is a short 6-minute walk from Merthyr Tydfil Station and 7 minutes' walk from Ynysfach Engine House.

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Castle Hotel Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10

Really helpful team. Only reason for scoring 4 for comfort was because it was too warm in the room (as with vast majority of hotels). Good food, good price, very friendly people.
1-night trip

10/10

Property was vlean and extremely warm. Staff were first class and very helpful.
1-night trip

6/10

The hotel staff were very nice. The hotel is very dated. Only single beds in each room which weren’t comfortable. You are able to hear all the noise on the street. Great hotel for a no frills stay
1-night trip

4/10

I don’t really have much good to say apart the staff were extremely professional, polite and well turned out however, the rest of the hotel had a very strong food/cookin oil aroma, very poor finish to the rooms, dated and very insecure. Bar was ok but under staffed. A lick of paint and a new carpet are far from what this establishment needs to bring it to a 1 star hotel. Sorry to the staff , you guys were what stopped us from leaving the moment we arrived. Shower was terrible and the same dead flies in the same place as the first nigh.
2-night trip

2/10

This property WAS and still IS a hostel for the homeless. The first floor has been “renovated” if you can call a lick of paint renovated, but the second floor is empty and the 3 rd floor has homeless tenants put up by the local council. This IS NOT a hotel!! This is a multi occupancy dwelling in a really dodgy part of town and if you have any sense you will find somewhere else, I have never been so frightened in a “hotel”
1-night trip

6/10

Horrendous, most things broken or not working Why can't I post pictures of this? I need a full or partial refund, shower wasn't working, dirty,broken tiles paint and dirt on the bathroom door,paperthin walls which resulted in listening to our 'neighbours ' nocturnal activities, arguing, slamming doors
1-night trip

10/10

1-night trip

2/10

1-night trip

2/10

Strong smell of paint, no carpet on the stairs to the rooms only underlay (there was a lift) Room smelt stale, drawers didn't have any handles only bare screws, the bathroom sink had a crack in it,broken tiles, paint and dirt on the bathroom door and the shower didn't work. When we complained about the shower and the fact that we had driven 3 hours to get there and wanted to freshen up the receptionist said 'well you don't smell 'and that the handyman had gone home and there was nothing she could do, we asked to move rooms but there wasn't anything available. I would really like either a full or partial refund as the hotel was 100% not as advertised
1-night trip

6/10

Was staying central for surprise visit to friends, hotel was clean, but needing good upgrade, overbath shower didn’t work, and found out on floor 3&4 there were homeless accommodation No double glazing and our room looked out onto street with pubs and clubs so heard every noise till the early hours Was told breakfast was till 9.30an at weekends, got t/call on Saturday at 9am to say breakfast was finishing, ended up saying no to breakfast as we were not ready they did offer a sandwich, not at 9am, had to eat out on Saturday morning, no refund offered.
4-night trip

2/10

Run-down, dirty, uncomfortable bed. Not a nice place.
1-night trip

8/10

No further comment from my review to the hotel
1-night trip

4/10

Very dated, struggled to open windows. Front desk staff not very welcoming. No food onsite
1-night trip

8/10

The rooms are clean but look tired. The water takes forever to warm up.
2-night trip

6/10

Hotelli oli suht.ok. Kokemusta pilasi voimakas tupakan tuoksu aavuttomassa huoneessa
1-night trip

4/10

A hot night in Merthyr with windows wide open was not ideal. The windows were too high to close. Constant noise- screaming and shouting until 3am in the morning. This was our first and last visit and will not be going back. Staff were friendly and even though we decided to leave at 5.30 am, a member of staff was available to unlock the main door to let us out. Hotel is a bit dated and room wall extremely tatty but this was reflected by the cost - £59!
1-night trip

8/10

1-night trip

6/10

Stayed for a night with the family. The night receptionist, a friendly person, but not fully informed. We were told we could order breakfast in the morning. At 730, a new face at the reception, she was not friendly, at the same time said breakfast should have had been ordered at night. Rooms are old, windows are old single glazed, need modernisation.
1-night trip

4/10

Old draughty windows, heating in the room not working, and only Luke warm water in the bathroom, made for a very uncomfortable stay.
2-night trip

4/10

Very cold, heating didn’t work. Staff leant me a heater but it as soon as I switched it heated for 5 minutes and stopped working. After a long day at work felt too tired to take issue further but I won’t be staying there again
2-night trip

6/10

1-night trip

4/10

Window didn’t shut, room door didn’t have a lock on it so anyone is free to walk into your room. There was a open shower fell left in our shower from the previous stay.
1-night trip

6/10

Old building that needs updating. Wasn't able to get a evening meal. But it was cheep
1-night trip

4/10

2-night trip

6/10

Could do with better windows at the front of building to help keep ouside noise down (drunken people etc)
1-night trip