At El Cid Castilla Beach Hotel - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just a 5-minute drive from The Mazatlan Malecón. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. La Pergola, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a golf course, and a marina.
El Cid Country Club Golf Course - 4 min drive - 1.2 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 32 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Rico's Café Zona Dorada - 3 min walk
Panamá - 6 min walk
Los Arcos - 4 min walk
Mariscos Beto - 3 min walk
Villa Italia - 1 min walk
About this property
El Cid Castilla Beach Hotel - All Inclusive
At El Cid Castilla Beach Hotel - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just a 5-minute drive from The Mazatlan Malecón. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. La Pergola, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a golf course, and a marina.
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties
Water activities
Kayaking
Land activities
Fitness facilities
Kids club
Childcare
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
At a glance
Hotel size
500 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Free babysitting
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas (4-device limit)
Parking
Onsite self parking (USD 5 per night; includes in/out privileges)
Electric vehicle charging point on site
Transfers
Airport shuttle from 6:00 AM to 6:00 PM*
Offsite
Area shuttle within 30 kilometers*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Hosted evening meals daily for a surcharge
5 restaurants
2 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Private picnics
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Waterslide
Playground
Free supervised childcare/activities
Grocery/convenience store
Children's games
Toys
Beach toys
Pool toys
Lifeguard on site
What to do
Golf privileges
On the beach
Tennis
Padel court
Fitness classes
Pilates classes
Yoga classes
Volleyball
Pro golf lessons
Kayaking
Sailing
Boat tours
Motor boating
Snorkeling
Concerts/live shows
Shopping
Pool table
Table tennis
Bingo
Bicycle tour information
Fishing
Bicycle rentals nearby
Ecotours nearby
Parasailing nearby
Water skiing nearby
Scooter/moped rentals nearby
Ziplining nearby
Working away
Business center
4 meeting rooms
Computer station
Conference center (9688 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Golf caddy on site
Golf cart on site
Golf clubs on site
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 1981
ATM/banking
Garden
Terrace
Television in common areas
Health club
Golf course on site
Golf driving range on site
An outdoor pool
Art gallery on site
Shopping mall on site
Arcade/game room
Full-service spa
Golf clubhouse on site
Golf pro shop on site
Outdoor padel court
Marina
2 outdoor tennis courts
Massage/treatment rooms
Waterslide
Uses some LED lighting
Banquet hall
Reception hall
Outdoor entertainment area
Outdoor furniture
Colonial architecture
Accessibility
Elevator
Elevator door width (inches): 28
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Accessible shuttle
Accessible airport shuttle
Closed captioned TV
Well-lit path to entrance
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Turndown service
Premium bedding
What to enjoy
Balcony
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free local calls
Food and drink
Meal delivery service
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Uses some LED lighting
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
La Pergola - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
El Alcazar - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lobby Bar - This lobby lounge overlooks the pool. Open daily.
El Patio - This restaurant specializes in Argentinean cuisine. Reservations are required. Open daily.
La Alhambra - This beachfront buffet restaurant serves lunch only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 15 per accommodation, per night
Resort fee inclusions:
Fitness center access
In-room safe
Parking
Optional extras
Airport shuttle service is offered for an extra charge of USD 35 per person (one-way)
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle service for children up to age 17 costs USD 35 (one-way)
Parking
Self parking costs USD 5 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Is there a pool at El Cid Castilla Beach Hotel - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Cid Castilla Beach Hotel - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at El Cid Castilla Beach Hotel - All Inclusive?
Yes. Self parking costs USD 5 per night. Electric vehicle charging is available.
Is airport shuttle service offered by El Cid Castilla Beach Hotel - All Inclusive?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is USD 35 per person one-way.
What are the check-in and check-out times at El Cid Castilla Beach Hotel - All Inclusive?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at El Cid Castilla Beach Hotel - All Inclusive?
No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at El Cid Castilla Beach Hotel - All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and fishing, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Cid Castilla Beach Hotel - All Inclusive also has 2 bars, a waterslide, and a health club, as well as an arcade and a garden.
Are there restaurants at or near El Cid Castilla Beach Hotel - All Inclusive?
Yes, there are 5 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
Does El Cid Castilla Beach Hotel - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid Castilla Beach Hotel - All Inclusive like?
El Cid Castilla Beach Hotel - All Inclusive is a short 17-minute walk from El Cid Country Club Golf Course and 8 minutes' walk from Playa Sábalo.
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Reviews
El Cid Castilla Beach Hotel - All Inclusive Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.2
Amenities
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The pool is a lovely feature with beautiful views. (3 reviews)
Our room was very clean with a beautiful balcony view. We enjoyed the buffet breakfast every morning and cocktails at the karaoke bar every night . The property is centrally located with restaurants shops and currency exchange within walking distance.
Verified review
10/10 Exceptional
May 28, 2026
Fun
Verified review
10/10 Exceptional
May 5, 2026
.
Verified review
4/10 Fair
Apr 5, 2026
The hotel is advertised as all-inclusive, but it's not. It only includes certain buffet meals and meals around the pool. The restaurants on the property charge extra, which isn't mentioned on the website. I've stayed at other hotels, and I've never encountered an all-inclusive resort that wasn't truly all-inclusive.
Verified review
2/10 Poor
Aug 12, 2026
Muy mala comida y las instalaciones muy viejas y ruidosas
Verified review
2/10 Poor
Jul 11, 2026
Las habitaciones:
Son demasiado antiguas, el baño de la habitación incluso tenía una fuga de agua, no tiene frigobar con bebidas, únicamente dos botellas de agua y un servicio de café que tienen costo, la camas no son cómodas.
El restaurante: la comida es muy rica y tienen variedad sin embargo, el aire acondicionado no funciona, no es suficiente para el tamaño del restaurante por lo que SIEMPRE estás acalorado.
La alberca: es de buen tamaño y en general está limpia, PERO nunca hay camastros disponibles ya que a pesar de que está prohibido apartarlos, siempre están apartados por la gente que incluso en todo el día no te dejan usarlos los meseros en esta área no son tan atentos.
Snacks: a menos que quieras pasar más de media hora formado para tomar snacks porque no puedes llevarlos a tu camastro y únicamente son para consumir en el restaurante que siempre está lleno.
Te piden un código de vestimenta incluso para el restaurante que está cerca de la playa.
Club de playa: NO EXISTE, llel mar llega prácticamente al hotel y el poco espacio de arena está lleno de vendedores, no hay camastros en la playa.
Los baños están sucios al igual que los pasillos y el elevador siempre está sucio ya que es el mismo que utiliza el personal para subir y bajar la basura y todo lo que usan para sus actividades.
Verified review
10/10 Exceptional
Jun 15, 2026
El personal muy atento y amables, las habitaciones muy cómodas y limpias 10/10
Verified review
10/10 Exceptional
Jun 13, 2026
Gran servicio y muy buena comida
Verified review
10/10 Exceptional
May 14, 2026
Es un hotel excelente y más si vas con todo incluido elite recomendable al 100
Verified review
10/10 Exceptional
May 11, 2026
La atención excelente con excepción de los bares disponibles dentro de las albercas. Ha veces no había nadie
Verified review
6/10 Good
May 10, 2026
Las almohadas estaban muy altas
Verified review
6/10 Good
May 10, 2026
Alberca bien
Verified review
8/10 Very good
May 8, 2026
Las camas no son tan comodas, los alimentos del buffet ubicado en la playa no es tan bueno y tiene poca variedad.
Verified review
10/10 Exceptional
May 8, 2026
Se veía poco el mar pero la alberca sí se veía
Verified review
10/10 Exceptional
May 8, 2026
Excelelnte lugar para vacacionar
Verified review
8/10 Very good
May 8, 2026
La vista al mar fue excelente, la alberca nos encantó
Verified review
10/10 Exceptional
Apr 22, 2026
Muy excelente servicio e instalaciones y además el personal muy atento, en general muy satisfactorio el complejo muy bonito. Invitados a volver lo más pronto posible
Verified review
10/10 Exceptional
Apr 21, 2026
Excelente lugar para pasar en familia.
Verified review
10/10 Exceptional
Apr 19, 2026
Recomendado 100%
Verified review
8/10 Very good
Apr 16, 2026
Si
Verified review
10/10 Exceptional
Apr 15, 2026
Todo muy bien ,, exelente servicio exepto por meseros de alberca tienenden atender mas a la gente extrangera ,,
Verified review
8/10 Very good
Apr 15, 2026
Si tenia vista al mar ,, habitaciin limpia alberca agradable ,, el mesero de la alberca que le tocava el area donde estavamos casi nose hacerco atendernos tenia preferencia por la gente extrangera es todo de ahy en fuera todo muy bien .
Verified review
10/10 Exceptional
Apr 14, 2026
Todo muy bien. Solo las almohadas muy duras y muy altas
Verified review
10/10 Exceptional
Apr 14, 2026
Muy agradable solo la observación de la zona de playa pocos camastros
Verified review
6/10 Good
Apr 14, 2026
Exceso de huéspedes, no logramos reservar en ningún restaurant, la limpieza la tuvimos q solicitar. No hay casi lugares para niños