I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking.
Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating!
This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water.
The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.