Verified
10/10 Exceptional
Mar 15, 2026
Omar
Omar, 2-night trip
Zamzam Pullman Makkah
4.0 star property
Art Deco hotel with full-service spa, connected to a shopping center, near Great Mosque of Makkah
Choose dates to view prices
Photo gallery for Zamzam Pullman Makkah
Experience the warmth of Makkah at Hotel Pullman ZamZam, where luxury meets sustainability. Savor breakfast at one of two restaurants, explore the on-site shopping mall, or get lost in a book from the library. With free in-room WiFi and multilingual staff, this hotel offers a unique blend of comfort and culture.
Reviews
7.27.2 out of 10
Good
Popular amenities
- Spa
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- 2 restaurants
- Full-service spa
- Breakfast available
- Fitness center
- Valet parking
- 24-hour room service
- Coffee shop/cafe
- Meeting rooms
- Limo/town car service
- 24-hour front desk
- Library
For families (6)
For families (6)
- Children stay free
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Separate dining area
- Separate sitting area
The current price is CNY915
CNY915
CNY1,104 total
includes taxes & fees
Jun 16 - Jun 17
Room options
Check availability for these dates
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Classic Room, 2 Single Size Beds, City View
Classic Room, 2 Single Size Beds, City View
7.87.8 out of 10
Good
35 reviews
(35 reviews)
- City view
- 37 sq m
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Classic Room, 2 Single Size Beds, Haram View
Classic Room, 2 Single Size Beds, Haram View
- 37 sq m
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Classic Room, 4 Single Size Beds, City View
Classic Room, 4 Single Size Beds, City View
7.07.0 out of 10
Good
8 reviews
(8 reviews)
- City view
- 37 sq m
- 1 bedroom
- Sleeps 4
- 4 Twin Beds
- Free WiFi
View all photos for Classic Junior Suite, 2 Single Size Beds, City View
Classic Junior Suite, 2 Single Size Beds, City View
- City view
- 45 sq m
- 1 bedroom
- Sleeps 6
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Room, 2 Twin Beds, City View (Accessible)
Deluxe Room, 2 Twin Beds, City View (Accessible)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- City view
- 37 sq m
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View
Classic Room, 2 Single Size Beds, Haram Courtyard View
7.47.4 out of 10
Good
9 reviews
(9 reviews)
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Classic Room, 3 Single Size Beds, City View
Classic Room, 3 Single Size Beds, City View
- City view
- 1 bedroom
- Sleeps 4
- 3 Twin Beds
- Free WiFi
View all photos for Classic Room, 3 Single Size Beds, Haram View
Classic Room, 3 Single Size Beds, Haram View
- 1 bedroom
- Sleeps 4
- 3 Twin Beds
- Free WiFi
View all photos for Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View
Deluxe Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 1 bedroom
- Sleeps 7
- 1 King Bed
- Free WiFi
View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View
Deluxe Junior Suite, 2 Single Size Beds, City View
- City view
- 1 bedroom
- Sleeps 6
- 2 Twin Beds
- Free WiFi
View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)
Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)
- City view
- Sleeps 7
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View
- 1 bedroom
- Sleeps 7
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View
- 1 bedroom
- Sleeps 7
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View
Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View
- City view
- 1 bedroom
- Sleeps 7
- 1 King Bed and 1 Double Sofa Bed
- Free WiFi
View all photos for Deluxe Room, 2 Single Size Beds, City View
Deluxe Room, 2 Single Size Beds, City View
- City view
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View
Deluxe Room, 2 Single Size Beds, Haram Courtyard View
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View
Deluxe Room, 2 Single Size Beds, Partial Kaaba View
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Deluxe Room 2 Single beds ( Haram View )
Deluxe Room 2 Single beds ( Haram View )
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 1 bedroom
- Sleeps 5
- 2 Twin Beds
- Free WiFi
View all photos for Classic Suite, Multiple Beds, Courtyard View
Classic Suite, Multiple Beds, Courtyard View
- Sleeps 7
- 1 Double Bed and 2 Twin Beds
- Free WiFi
Classic Suite, Multiple Beds, City View (Executive)
- Sleeps 7
- 1 King Bed and 2 Twin Beds
- Free WiFi
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About the neighborhood
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
What's nearby
- Great Mosque of Makkah - 2 min walk - 0.2 km
- The Clock Towers - 2 min walk - 0.2 km
- King Fahad Gate - 3 min walk - 0.3 km
- Kaaba - 7 min walk - 0.6 km
- Well of Zamzam - 8 min walk - 0.7 km
Getting around
- King Abdulaziz Intl. Airport (JED) - 72 min drive
- Makkah Station - 10 min drive
Restaurants
- Brew92 - 4 min walk
- Swiss Express - 1 min walk
- Almsharf Lounge - 1 min walk
- Al Tazaj | الطازج - 1 min walk
- Business Lounge / صالة رجال الاعمال - 2 min walk
About this property
Zamzam Pullman Makkah
You'll be in a fantastic location at Zamzam Pullman Makkah, just a 5-minute walk from Great Mosque of Makkah and The Clock Towers. Guests can be pampered with massages at the spa, and Al Zahra, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include a fitness center and a snack bar/deli. Fellow travelers love the breakfast and location.
At a glance
Hotel size
- 1315 rooms
- Arranged over 33 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
- Contactless check-in available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Couples wishing to share a room must provide proof of marriage
Children
- Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite valet parking (SAR 287.50 per day)
Other information
- Designated smoking areas
- No alcohol allowed onsite
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 2 restaurants
- Coffee shop
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
What to do
- Shopping
Working away
- Meeting rooms
- Computer station
- Conference space (1076 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 2005
- ATM/banking
- Safe-deposit box at front desk
- Library
- Fitness center
- Shopping mall on site
- Full-service spa
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Art Deco architecture
Accessibility
- Wheelchair accessible
- Elevator
Room amenities
Be entertained
- 32-inch flat-screen TV
- Premium satellite channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Bathrobes
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Blackout drapes/curtains
- Premium bedding
- Select Comfort mattress
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Separate dining area
- Separate sitting area
Freshen up
- Private bathroom
- Bathtub or shower
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
Food and drink
- Dining table
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Enaya. Services include massages. The spa is open select days.
Dining
Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
- Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
- Late check-out can be arranged for an extra charge of SAR 400 (subject to availability)
Children & extra beds
- Rollaway beds are available for SAR 400.0 per night
Parking
- Valet parking costs SAR 287.50 per day
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001442
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah
Frequently asked questions
Does Zamzam Pullman Makkah offer free cancellation for a full refund?
Yes, Zamzam Pullman Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Zamzam Pullman Makkah?
Sorry, pets aren't allowed.
Is parking offered on site at Zamzam Pullman Makkah?
Yes. Valet parking costs SAR 287.50 per day.
What are the check-in and check-out times at Zamzam Pullman Makkah?
Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Zamzam Pullman Makkah and nearby?
Zamzam Pullman Makkah has a spa and a fitness center.
Are there restaurants at or near Zamzam Pullman Makkah?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Zamzam Pullman Makkah like?
Zamzam Pullman Makkah is in Makkah City Center, a short 2-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travelers love the hotel's prime location.
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Reviews
Zamzam Pullman Makkah Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.2
Amenities
7.4
Staff & service
6.8
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Breakfast
Bathroom
Bed
Elevator
Lobby
Food
Family friendly
Reviews
Verified
10/10 Exceptional
Apr 3, 2026
It was an amazing stay: great spacious room with amazing view of Kaaba (was better than what I expected), clean. I was concerned about elevators, but there were no long waits. Breakfast was great. Definitely would like to come back.
Zukhra
Zukhra, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Excellent view and very nice
Fawziah
Fawziah, 3-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Rooms was excellent and staff was good
Hana
Hana, 7-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Excellent location , big & clean room, ,helpful, friendly staff.
Shazia
Shazia, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
clean room. friendly staff.
REZAUL
REZAUL, 2-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Great checkin and great hotel
Aisha
Aisha, 7-night trip
Verified
8/10 Very good
Nov 19, 2025
Room was clean, check-in staff was slow, staff was helpful, had nice amenities, breakfast was basic
Maqdoom
Maqdoom, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Staff and clean room
Arshad
Arshad, 4-night trip
Verified
10/10 Exceptional
Oct 25, 2025
It’s most convenient, clean and with highly professional team of staffs.
Alibashir
Alibashir, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Room is clean staff is nice and friendly shops is nearby only one we didn’t like breakfast need to be updating
abdelali
abdelali, 3-night trip
Verified
4/10 Fair
Jan 9, 2026
Cleaning staff was good. But initially room was not prepare for 4 person.
They accommodate 4 person in 2 person room
Mirza
Mirza, 4-night trip
Verified
8/10 Very good
Nov 2, 2025
Spacious room and clean
Asad
Asad, 3-night trip
Verified
8/10 Very good
Dec 26, 2025
Great view and distance fro al Haram.
Elevator are very crowded and you need to wait long time to get one as the hotel is part of crowded complex with 8 other hotels and shopping mall
Nimer
Nimer, 2-night trip
Verified
6/10 Good
Jan 16, 2026
Breakfast and dinner were generally the same. The variety of food was limited, but the taste was average. Room cleanliness at the hotel was good. However, the hotel has a general problem with humidity, mold, and dampness. It was not worth paying this much.
BURCU
BURCU, 5-night trip
Verified
8/10 Very good
Oct 22, 2025
Massive room with beautiful view. But not many amenities in the room or the bathroom. Breakfast was amazing
Ibrahim
Ibrahim, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Excellent place and extremely near to Haram Pak.
Mohammad
Mohammad, 8-night trip
Verified
10/10 Exceptional
Apr 18, 2025
It’s good hotel for family
Md
Md, 6-night trip
Verified
6/10 Good
Dec 20, 2025
Most of the staff was very accommodating however one room service
Waqar
Waqar, 3-night trip
Verified
8/10 Very good
Sep 7, 2025
Front Office Staff and Housekeeping staff are amazing
Dalia
Dalia, 2-night trip
Verified
8/10 Very good
Mar 18, 2025
Great location
Ahmad
Ahmad, 2-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Abdullahrahman made the check-in process easy.
Shamso
Shamso, 2-night trip
Verified
4/10 Fair
Dec 13, 2025
High priced over crowded mall. Very poor quality room with terrible bathroom, noisy AC. Poor housekeeping service. As a whole should be rated 3 star maximum. Definitely over priced. Just the location is good for Haram goer.
Muhammad
Muhammad, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2025
Amazing stay
Hotel service and customer relationship was amazing. Family friendly and security was top.
jamila
jamila, 4-night trip
Verified
6/10 Good
Nov 2, 2025
We booked 2 rooms for 3 nights with 3 twin beds in each room City View. The rooms and bathrooms need a real upgrade. For the half price, their Madina one has the upgraded and very spacious and nicely decorated rooms. If it was not for the location that you get access to haram right from your hotel, there is no fancy thing about it for the price they charge.
Syed
Syed, 3-night trip