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HI Hotel Impala

3.5 star property
Hotel with restaurant, near Alameda Hidalgo Park

Choose dates to view prices

HI Hotel Impala offers an inviting atmosphere near Alameda Hidalgo Park. Unwind with a rooftop view or coffee from the shop, then enjoy dinner at Mesón Alameda restaurant. With in-room WiFi, cooked-to-order breakfast options and concierge services at your fingertips.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY270
CNY356 total
includes taxes & fees
May 1 - May 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Double Room Standard

  • Sleeps 2

View all photos for Double Room

Double Room | Hypo-allergenic bedding, down comforters, laptop workspace

Double Room

7.4 out of 10
Good
(14 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | View from room

Executive Room

8.0 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Hypo-allergenic bedding, down comforters, laptop workspace

Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Single Room Standard

  • Sleeps 1

View all photos for Quadruple Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room Standard

  • 10 sq m
  • Sleeps 4

View all photos for Room Standard

Hypo-allergenic bedding, down comforters, laptop workspace

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

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includes taxes & fees
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About the neighborhood

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 5 min walk - 0.5 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Querétaro Cathedral - 12 min walk - 1.0 km
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬5 min walk
  • ‪Cooking Star - ‬4 min walk
  • ‪Tortas "Alex - ‬3 min walk
  • ‪Taquería El Torito - ‬1 min walk
  • ‪Taqueria los amigos - ‬5 min walk

About this property

HI Hotel Impala

HI Hotel Impala features a rooftop terrace and puts you within a 5-minute walk of Alameda Hidalgo Park. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Mosquito nets
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping

Special features

Dining

Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 200 per pet, per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Does HI Hotel Impala offer free cancellation for a full refund?

Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HI Hotel Impala?

Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.

Is parking offered on site at HI Hotel Impala?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at HI Hotel Impala?

You can check in starting at 3:00 PM. Check-out time is 11 AM.

What is there to do at HI Hotel Impala and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near HI Hotel Impala?

Yes, there's an onsite restaurant, Mesón Alameda.

What's the area around HI Hotel Impala like?

HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 5 minutes' walk from Alameda Hidalgo Park.

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Reviews

HI Hotel Impala Reviews

7.2

Good

7.8

Cleanliness

8.4

Location

7.8

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

6/10 Good

Older hotel but great location
Vanessa, 1-night trip
Verified

8/10 Very good

Well located and great staff
Thierno Sadou, 7-night trip
Verified

10/10 Exceptional

Great people.
Thierno Sadou, 1-night trip
Verified

10/10 Exceptional

good place
Johnny, 2-night trip
Verified

10/10 Exceptional

Excelente hotel
Adriana, 1-night trip
Verified

10/10 Exceptional

Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Michelle, 1-night trip
Verified

10/10 Exceptional

Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Brian, 1-night trip
Verified

6/10 Good

I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Jose, 1-night trip
Verified

8/10 Very good

The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel, 1-night trip
Verified

6/10 Good

The staff is nice and friendly. The building is too old and the rooms have not ac.
Luis, 1-night trip
Verified

10/10 Exceptional

Nice
Carlos, 1-night trip
Verified

6/10 Good

Ok
Gabriel, 2-night trip
Verified

10/10 Exceptional

Agradable
Angel, 1-night trip
Verified

2/10 Poor

M
Jorge Roberto, 1-night trip
Verified

2/10 Poor

No AC and room was very small.
Eric, 1-night trip
Verified

6/10 Good

Too noise you can’t sleep well in a very comfortable bed
Dora, 2-night trip
Verified

2/10 Poor

Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Pierre, 1-night trip
Verified

2/10 Poor

Personal cero flexible
Linette, 1-night trip
Verified

4/10 Fair

has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Brian, 1-night trip
Verified

8/10 Very good

N/a
Conrado, 2-night trip
Verified

10/10 Exceptional

El hotel es bueno, la habitación es limpia, EL LAVAMANOS NO FUNCIONABA BIEN, NO SE HIBA BIEN EL AGUA. La ubicación es muy buena. OTRO DETALLE QUE NO TE DICEN ES QUE TIENE UN BAR EN LA TERRAZA Y LA MUSICA TERMINA HASTA LA 1 AM. NO SE PUEDE DESCANSAR COMO QUISIERAS.
Alfredo, 1-night trip
Verified

4/10 Fair

Habitaciones medianamente limpia, el restaurante no tenía variedad de alimento, pan fresco, jugo natural. El estacionamiento es pésimo. La entrada es reducida, y para salir hay que acelerar para poder subir y como está el paso de peatones es peligroso también está la venida y nadie del hotel sale para abrir paso y proteger peatones y autos. Mal servicio
Ma del Carmen, 2-night trip
Verified

8/10 Very good

No tuve la oportunidad de probarlo
Alejandra, 1-night trip
Verified

6/10 Good

Mal servicio de todo el personal. Nos despidieron de la habitacion desde antes de cumplirse el tiempo, Condiciones malas en general del edificio
Emilio, 1-night trip
Verified

8/10 Very good

estan promedio las habitaciones, cama no tan estable con ruido, falta una buena actualización en sus instalaciones por que el sitio es muy céntrico y conveniente
Ida Carolina, 1-night trip