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HI Hotel Impala

3.5 star property
Hotel with restaurant, near Alameda Hidalgo Park

Choose dates to view prices

HI Hotel Impala offers an inviting atmosphere near Alameda Hidalgo Park. Unwind with a rooftop view or coffee from the shop, then enjoy dinner at Mesón Alameda restaurant. With in-room WiFi, cooked-to-order breakfast options and concierge services at your fingertips.

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY272
CNY358 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Double Room Standard

  • Sleeps 2

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Double Room

7.4 out of 10
Good
(14 reviews)

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Ceiling fan
Rainfall showerhead
Private bathroom
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Ceiling fan
Rainfall showerhead
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | View from room

Executive Room

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Individually decorated
TV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Down duvet
Rainfall showerhead
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Single Room

Highlights

Soundproofed
TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Ceiling fan
Rainfall showerhead
Private bathroom
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room Standard

  • 10 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

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8.6 out of 10, Excellent, 1,587 reviews
The price is CNY260
CNY310 total
includes taxes & fees
Nov 16 - Nov 17
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About the neighborhood

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 5 min walk - 0.5 km
  • Zenea Garden - 7 min walk - 0.6 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Querétaro Cathedral - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Sky Garden - ‬1 min walk
  • ‪El Rincón de los Sentidos - ‬4 min walk
  • ‪Hotel Amberes - ‬3 min walk
  • ‪Tortas "Alex - ‬3 min walk
  • ‪Tacos Nallely - ‬5 min walk

About this property

HI Hotel Impala

Take in the views from the rooftop terrace when you stay at HI Hotel Impala. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Mosquito nets
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping

Special features

Dining

Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay
  • Pets are allowed for an extra charge of MXN 200 per pet, per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Does HI Hotel Impala offer free cancellation for a full refund?

Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HI Hotel Impala?

Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.

Is parking offered on site at HI Hotel Impala?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at HI Hotel Impala?

You can check in starting at 3:00 PM. Check-out time is 11 AM.

What is there to do at HI Hotel Impala and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near HI Hotel Impala?

Yes, there's an onsite restaurant, Mesón Alameda.

What's the area around HI Hotel Impala like?

HI Hotel Impala is in Downtown Querétaro, a short 5-minute walk from Alameda Hidalgo Park and 7 minutes' walk from Zenea Garden.

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HI Hotel Impala Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel, 1-night trip

8/10 Very good

N/a
Conrado, 2-night trip

8/10 Very good

Muy bueno en general. Céntrico y amable el servicio
MARÍA DE LA LUZ, 1-night trip

4/10 Fair

mal experiencia

habitaciones con animales, baños se inundaba, sin aire acondicionado, el desayuno pésimo
José Ángel, 1-night trip

6/10 Good

Podría mejorar

Las camas no son cómodas, son rígidas y el ruido del tráfico así como del servicio de recolección de basura están desde antes de las 7 am. La comida muy pequeñas raciones por el costo y no es rica la comida; mala relación costo beneficio en comida. El personal sí es muy amable y atento. El establecimiento es muy pequeño y complejo de entrar y salir.
Mirna, 1-night trip

2/10 Poor

Muy mal administrado, con aspecto sucio y deteriorado , páredes sucias , cables eléctrico sobre la pared, no tiene aire acondicionado, solo abanico, las fotos que muestra está editadas y mada que ver con la realidad.
JULIO GONZALEZ, 2-night trip

4/10 Fair

internet malisimo,estacionamiento poco disponible.

No hay mucha disponibilidad de estacionamiento, el internet no llegaba a la habitación en la recepción solo me daban largas, mandaron a revisar y que era problema del proveedor del servicio, pero les comente que afuera de la habitación si tenia.
Eliud, 2-night trip

8/10 Very good

Es accesible, queda cerca del centro y estuvimos a gusto
Amalia Carmina, 2-night trip

2/10 Poor

Horrible el nivel de ruido. El skybar es una pesadilla para los huéspedes.
Luis, 1-night trip

6/10 Good

De masiado ruido exterior en las habitaciones. Televisor con mala imagen.
Armando, 1-night trip

10/10 Exceptional

Buen
Alejandro, 1-night trip

4/10 Fair

Lo único que no me gustó fue la habitación que me asignaron, un mural de flores y una ventana grande que daba hacia un área común donde personas estaban tomando y hablando muy fuerte.
Rodrigo, 1-night trip

10/10 Exceptional

Fui de viaje por vacaciones, llegué muy temprano y me ayudaron con resguardo de equipaje en lo que se hacía la hora del check-in, pero aproveché y salí a turistear mientras tanto. La única cuestión era el internet, que estaba algo deficiente en ratos, pero de ahí en fuera, excelente opción.
Héctor, 2-night trip

10/10 Exceptional

Cómodo, buena cama y almohadas. Excelente ubicación personal amable, desayuno sabroso
Bernardo, 2-night trip

6/10 Good

Good

Cerca a puntos de interés
Eugenio, 1-night trip

10/10 Exceptional

Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Michelle, 1-night trip

10/10 Exceptional

Solo pase una noche pero estuvo bastante bien. Para lo que lo requeria
Jonathan, 1-night trip

8/10 Very good

Apenas aceptable el precio
Pablo, 1-night trip

8/10 Very good

Todo súper bien, solo que me tocó una habitación que da a la avenida y se escuchaba mucho ruido.
Jorge, 1-night trip

6/10 Good

La habitación no tiene aire acondicionado y está a muy pequeña
Aquiles, 1-night trip

6/10 Good

The staff is nice and friendly. The building is too old and the rooms have not ac.
Luis, 1-night trip

6/10 Good

Hotel céntrico, la cama muy incómoda y muchos moscos, solo estuve una noche así que estuvo ok para lo que necesitaba
PAULINA, 1-night trip

2/10 Poor

No AC and room was very small.
Eric, 1-night trip

10/10 Exceptional

El hotel esta perfectamente ubicado y es muy seguro
DIEGO GOMEZ, 1-night trip

4/10 Fair

Pesima experiencia en este hotel

EL hotel NO cuenta con aire acondicionado me salieron tres cucarachas en la habitación, la habitacion era muy caliente y el ventilador de techo no era suficiente, solicité un ventilador de piso pero igual no refrescaba la habitación, myy mala experiencia , resrve dos noches y la verdsd no se puedes dormir aparte del cañor al rededor hay mucho ruido , los cristales no son antiruido y se escucha mucho. Pesima experiencia en este hotel, jama regresaria ni lo recomendaria
Carlos hugo, 2-night trip