Bask in the sun at Tropical Lagoon Resort, with a private beach and two outdoor pools. Enjoy kayaking, relax on the garden terrace or visit the hair salon for some pampering. With helpful concierge services and free WiFi, this hotel offers a fun retreat for all.
Tropical Lagoon Resort puts you just a 5-minute drive from Jamaica Beaches. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the overall property condition.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
14 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Bar/lounge
Beach bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
On a private beach
Kayaking
Rafting
Ecotours nearby
Surfing/body boarding nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Beach towels
Pool loungers
Pool umbrellas
Facilities
7 buildings/towers
Built in 2009
Safe-deposit box at front desk
Garden
Terrace
2 outdoor pools
Accessibility
Accessible airport shuttle
ROOM
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Balcony or patio
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Food and drink
Full-sized refrigerator/freezer
Microwave
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 10 percent
Optional extras
Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one-way, maximum occupancy 3)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of USD 10 (subject to availability)
Laundry facilities are available for an extra charge of USD 10.00
There is a service fee of 10 percent
Children & extra beds
Babysitting is available for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Tropical Lagoon
Tropical Lagoon Port Antonio
Tropical Lagoon Resort
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Jamaica/Port Antonio
Tropical Lagoon Resort Hotel
Tropical Lagoon Resort Port Antonio
Tropical Lagoon Resort Hotel Port Antonio
HELP_OUTLINE
Frequently asked questions
Is there a pool at Tropical Lagoon Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Tropical Lagoon Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Tropical Lagoon Resort?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Tropical Lagoon Resort?
Yes, an airport shuttle is available. The charge is USD 250 per vehicle one-way.
What are the check-in and check-out times at Tropical Lagoon Resort?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability).
What is there to do at Tropical Lagoon Resort and nearby?
Have fun with onsite activities like kayaking and rafting. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and a garden.
Are there restaurants at or near Tropical Lagoon Resort?
Yes, there's an onsite restaurant.
Does Tropical Lagoon Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Tropical Lagoon Resort like?
Tropical Lagoon Resort is located on the waterfront, a short 1-minute walk from Blue Lagoon and 19 minutes' walk from Jamaica Beaches.
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Tropical Lagoon Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Companies
Villa
Bar
View
Service staff
Lobby
Reviews
10/10 Exceptional
Feb 26, 2025
The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!
trevor
trevor, 3-night trip
2/10 Poor
Jan 3, 2025
Everything
Lamar
Lamar, 2-night trip
2/10 Poor
Jan 2, 2025
I didn't stay at the property
I hope i was not charged?
Frank
Frank, 8-night trip
2/10 Poor
Jan 19, 2025
This property should not be sold as is as the maintenance and cleanliness is unacceptable
Keith Peron
Keith Peron, 1-night trip
2/10 Poor
Jul 16, 2023
Terrible stay
Moesha
Moesha, 1-night trip
10/10 Exceptional
Sep 28, 2022
om this property you have s piece of mind wake up to birds and a beautiful view of the hills
Alexia
Alexia, 3-night trip
4/10 Fair
Nov 5, 2023
But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
Christine
Christine, 2-night trip
6/10 Good
Sep 5, 2023
There wasn't any water there at one point, no wifi
Shemar
Shemar, 2-night trip
6/10 Good
Jul 22, 2022
The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit
Donrad
Donrad, 1-night trip
2/10 Poor
Aug 2, 2023
we had no electricity for 2 days, no water for almost all the duration of the stay. no wifi at all had to use all my data. the restaurant was completely closed. the place was not like the pictures. pictures dated for a least 10 years ago! the place is in construction and dangerous for children
Gabriel Roy
Gabriel Roy, 8-night trip
8/10 Very good
Jun 26, 2022
Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!
Miguelle
Miguelle, 1-night trip
4/10 Fair
Dec 21, 2022
Wasnt what we expected
We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
Verified traveler
3-night trip
10/10 Exceptional
Mar 17, 2025
christpher
christpher, 7-night trip
4/10 Fair
Jan 4, 2025
George
George, 1-night trip
6/10 Good
Apr 20, 2024
Mikiko
Mikiko, 1-night trip
2/10 Poor
Apr 19, 2024
Madusha
Madusha, 1-night trip
8/10 Very good
Jan 16, 2024
Sergio
Sergio, 4-night trip
4/10 Fair
Dec 29, 2023
Donissa
Donissa, 2-night trip
8/10 Very good
Jul 18, 2023
Khamika
Khamika, 1-night trip
2/10 Poor
Jul 12, 2023
Marcia
Marcia, 3-night trip
6/10 Good
Nov 28, 2022
Nice property
The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property.
The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
Camell
Camell, 4-night trip
2/10 Poor
Aug 17, 2022
Lyris
Lyris, 5-night trip
4/10 Fair
Jul 13, 2022
Paul
Paul, 3-night trip
4/10 Fair
Mar 30, 2022
Mirella
Mirella, 1-night trip
4/10 Fair
Mar 27, 2022
Personnel désinvolte en travaux pas de piscine pas de restauration la route d acces en travaux une horreur