In the heart of the city, The Malvern offers an upscale retreat with a continental breakfast, a coffee shop/cafe, and a terrace. Unwind with a massage or other spa treatments at this hotel’s on-site haven; then enjoy lunch or dinner at The Malvern Restaurant. With an indoor pool and outdoor pool surrounded by sun loungers, free in-room WiFi and helpful staff have made past guests feel right at home.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Air conditioning
Gym
Bar
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Fitness center
Sauna
Steam room
Hot tub
Room service
Coffee shop/cafe
Massage/treatment rooms
Terrace
Feel at home (6)
Television
Terrace
Daily housekeeping
Laundry facilities
Elevator
Bathtub or shower
The current price is CNY1,445
CNY1,445
CNY1,734 total
includes taxes & fees
Sep 4 - Sep 5
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Executive Twin Room
Executive Twin Room
7.67.6 out of 10
Good
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
TV
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
Electric kettle
16 sq m
Sleeps 2
2 Twin Beds
View all photos for Executive Double Room Single Use
The Malvern is a great choice for a stay in Malvern. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and The Malvern Restaurant serves breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
33 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Pool loungers
Facilities
Built in 1998
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Freshen up
Deep soaking bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Malvern Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern
Frequently asked questions
Does The Malvern offer free cancellation for a full refund?
Yes, The Malvern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Malvern?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Malvern?
Sorry, pets aren't allowed.
Is parking offered on site at The Malvern?
Yes, there's free self parking.
What are the check-in and check-out times at The Malvern?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at The Malvern and nearby?
The Malvern has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near The Malvern?
Yes, there's an onsite restaurant, The Malvern Restaurant.
Does The Malvern have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Malvern like?
The Malvern is in the heart of Malvern, a short 10-minute walk from Barnards Green Cricket Club.
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The Malvern Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Spa
Room
Location
Drinks
Breakfast
Food
What guests liked
The spa facilities were wonderful, relaxing, and excellent, with lovely staff and great amenities. (15 reviews)
The pool and spa facilities were great, providing a lovely and relaxing experience. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 26, 2025
I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Freda
Freda, 2-night trip
8/10 Good
Jul 31, 2025
Staff excellent.
Food very good - evening and breakfast
Car park was quite full when we arrived early eve.
Bar was surprisingly good for a health spa etc.
Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment!
Really enjoyed- cheers!!
IAN
IAN, 1-night trip
8/10 Good
Mar 17, 2025
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Paul Lloyd
Paul Lloyd, 2-night trip
8/10 Good
Mar 5, 2025
Nice spa pool.
christine
christine, 2-night trip
10/10 Excellent
Jan 31, 2025
Lovely stay
Lovely stay. Comfortable beds. Lovely atmosphere.
Kirsty
Kirsty, 2-night trip
10/10 Excellent
Apr 15, 2025
Great stay
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Karen
Karen, 1-night trip
10/10 Excellent
Jan 11, 2025
Staff were very friendly and accommodating
Hotel was clean and inviting
Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset
Food lovely
Stephanie
Stephanie, 1-night trip
10/10 Excellent
May 1, 2025
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon.
Nicest bunch of people made this a great stay. Thank you to all the team
Gillian
Gillian, 2-night trip
8/10 Good
Aug 20, 2024
Lovely stay
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Rhiannon
Rhiannon, 1-night trip
8/10 Good
Apr 25, 2025
Cooked Breakfast was poor.
Staff lovely.
Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Laurie
Laurie, 1-night trip
10/10 Excellent
Mar 19, 2024
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Ian
Ian, 1-night trip
8/10 Good
Apr 6, 2024
Good facilities and food. Incredibly friendly and welcoming staff.
Verified traveler
1-night trip
6/10 Okay
Mar 19, 2025
Lovely but could have been better
It was lovely I just expected more from a spa hotel with the room prices.
Rooms were a bit small.
It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss
In the end our treatment was cut short due to overbooking
Emma
Emma, 1-night trip
10/10 Excellent
Mar 26, 2025
All good
patrick
patrick, 1-night trip
10/10 Excellent
Apr 11, 2023
Amazing Stay
Had an amazing day .Staff were very friendly & helpful.Room was lovely breakfast delicious. one of the best spas ive been too and will most definitely be returning.
Amanda
Amanda, 1-night trip
10/10 Excellent
Aug 31, 2024
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Jacqueline
Jacqueline, 1-night trip
10/10 Excellent
Apr 26, 2024
Nice place.
A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Rhodri
Rhodri, 1-night trip
8/10 Good
Sep 16, 2023
Great spa
Spa amazing, food good, staff friendly.
Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
sally
sally, 2-night trip
8/10 Good
May 13, 2024
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Shaun
Shaun, 1-night trip
8/10 Good
May 16, 2023
Very clean, the Spa was wonderful and the staff very friendly and helpful.
The location was not what I expected in an industrial estate opposite Aldi
Verified traveler
2-night trip
10/10 Excellent
Nov 27, 2024
I tried to do an early check in but unfortunately didn’t work!
Best regards
Oussous
Rachid
Rachid, 1-night trip
10/10 Excellent
Jun 15, 2023
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy.
Nice hotel.
Will use again
Gareth
Gareth, 1-night trip
4/10 Poor
Jun 7, 2024
Overpriced and lousy location
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all.
The place is clean and the staff are great but this place is way overpriced for what is offered.
Sebastian
Sebastian, 1-night trip
8/10 Good
Mar 9, 2024
Lovely spa, staff very friendly and helpful.
Only problem was that the foot baths and salt room weren't working.
Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Jim
Jim, 1-night trip
10/10 Excellent
Feb 19, 2023
A place to relax
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay