The Malvern

4.0 star property
Adults-only hotel in Malvern with spa and outdoor pool

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Photo gallery for The Malvern

Indoor pool, outdoor pool, sun loungers
Lobby sitting area
Lounge
Gym
Lounge
In the heart of the city, The Malvern offers an upscale retreat with a continental breakfast, a coffee shop/cafe, and a terrace. Unwind with a massage or other spa treatments at this hotel’s on-site haven; then enjoy lunch or dinner at The Malvern Restaurant. With an indoor pool and outdoor pool surrounded by sun loungers, free in-room WiFi and helpful staff have made past guests feel right at home.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathtub or shower
The current price is CNY1,386
CNY1,664 total
includes taxes & fees
Jul 7 - Jul 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Twin Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
Electric kettle
  • Sleeps 1
  • 1 Double Bed

Executive Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Deep soaking bathtub
Bathrobes
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Grovewood Road, Malvern, England, WR14 1GD

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.8 km
  • Morgan Motor Company - 3 min drive - 2.7 km
  • Malvern Theatres - 5 min drive - 4.0 km
  • Great Malvern Priory - 5 min drive - 4.0 km
  • Three Counties Showground - 8 min drive - 7.0 km

Getting around

  • Birmingham Airport (BHX) - 55 min drive
  • Great Malvern Station - 9 min drive
  • Colwall Station - 10 min drive
  • Malvern Link Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Nags Head - ‬4 min drive
  • ‪The Swan Inn - ‬17 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Barnards Green Fish Bar - ‬4 min drive

About this property

The Malvern

The Malvern is a great choice for a stay in Malvern. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and The Malvern Restaurant serves breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

The Malvern Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

Does The Malvern offer free cancellation for a full refund?

Yes, The Malvern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Malvern?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Malvern?

Sorry, pets aren't allowed.

Is parking offered on site at The Malvern?

Yes, there's free self parking.

What are the check-in and check-out times at The Malvern?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at The Malvern and nearby?

The Malvern has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near The Malvern?

Yes, there's an onsite restaurant, The Malvern Restaurant.

Does The Malvern have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Malvern like?

The Malvern is in the heart of Malvern, a short 10-minute walk from Barnards Green Cricket Club.

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The Malvern Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Spa
Room
Location
Breakfast
Drinks
Food

What guests liked

  • The spa facilities were wonderful, relaxing, and excellent, with lovely staff and great amenities. (15 reviews)
  • The pool and spa facilities were great, providing a lovely and relaxing experience. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Worth a visit

Place is great well worth a visit Facilities are great
peter, 1-night trip

8/10 Very good

The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
Paul Lloyd, 2-night trip

10/10 Exceptional

Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Jill, 1-night trip

10/10 Exceptional

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Karen, 1-night trip

8/10 Very good

Nice spa pool.
christine, 2-night trip

10/10 Exceptional

Lovely stay

Lovely stay. Comfortable beds. Lovely atmosphere.
Kirsty, 2-night trip

4/10 Fair

To expensive for the value.. lift not working .
Juan, 1-night trip

8/10 Very good

Excellent SPA conditions

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
DAN, 2-night trip

10/10 Exceptional

Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Stephanie, 1-night trip

6/10 Good

Lovely but could have been better

It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
Emma, 1-night trip

8/10 Very good

Lovely stay

A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Rhiannon, 1-night trip

10/10 Exceptional

All good
patrick, 1-night trip

10/10 Exceptional

Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Ian, 1-night trip

8/10 Very good

Good facilities and food. Incredibly friendly and welcoming staff.
1-night trip

6/10 Good

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Emily, 1-night trip

10/10 Exceptional

Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Jacqueline, 1-night trip

10/10 Exceptional

Amazing Stay

Had an amazing day .Staff were very friendly & helpful.Room was lovely breakfast delicious. one of the best spas ive been too and will most definitely be returning.
Amanda, 1-night trip

10/10 Exceptional

Nice place.

A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Rhodri, 1-night trip

8/10 Very good

Great spa

Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
sally, 2-night trip

10/10 Exceptional

I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Rachid, 1-night trip

8/10 Very good

Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Shaun, 1-night trip

8/10 Very good

Very clean, the Spa was wonderful and the staff very friendly and helpful. The location was not what I expected in an industrial estate opposite Aldi
2-night trip

10/10 Exceptional

Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
Gareth, 1-night trip

4/10 Fair

Overpriced and lousy location

For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
Sebastian, 1-night trip

8/10 Very good

Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Jim, 1-night trip