Does Hotel Casablanca offer free cancellation for a full refund?

Yes, Hotel Casablanca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel Casablanca?

Sorry, there's no onsite parking at Hotel Casablanca.

What are the check-in and check-out times at Hotel Casablanca?

Check-in start time: 11 AM; Check-in end time: midnight. Check-out time is 9 AM. Express check-in and check-out are available.

Are there restaurants at or near Hotel Casablanca?

Yes, there's an onsite restaurant that offers Peruvian cuisine.

What's the area around Hotel Casablanca like?

Hotel Casablanca is in Cusco Historic Center, a short 5-minute walk from San Pedro Station and 7 minutes' walk from Plaza de Armas.

Hotel Casablanca, Cusco: Hotel Reviews, Rooms & Prices

2/10 Poor

Sep 3, 2025

Bad maintained hotel, the rooms and bathrooms were very old and in bad condition.don't recommend it

Nelson, 5-night trip

10/10 Exceptional

May 28, 2025

Omg, amazing staff. The man at front desk was brilliant, spoke wonderful English and was happy to help wherever possible. He booked extra nights for me at short notice, chatted about Cusco in general and gave good tips and advice. Really enjoyed his vibe and kindness. Rooms were brilliant, good size, secure, and quiet. Highly recommend.

Rosemary, 3-night trip

10/10 Exceptional

Jun 9, 2024

Friendly staff and clean and warm room!

John, 6-night trip

10/10 Exceptional

Oct 1, 2023

Cusco to Machu Picchu

The hotel is close to the plaza and markets. Lots happening around. Good food, markets, Plaza is just a short walk on safe streets, with Inca Walls everywhere. I would stay here again.

MARK, 1-night trip

2/10 Poor

Jul 16, 2025

The hotel was not as described in the expedia site. The hotel was not close to the plaza mayor, and not a 2 minutes walk at all. The room that we get was old, carpet really old and not clean, super cold at night even with the old heater that we plug at night. But the worst was the bathroom. It has a window with wood blinds, that connect to the bathroom of another room, and we can hear and smell everything that happens in there. The location was not the best area in the historic place. We stayed the first night, then we travel to Aguas Calientes for the next night, and we get so late to Cusco the 3er night so we had to stay in Casablanca that night. Then, we checked out and moved to another hotel. Really bad experience. Not fair that you laid to the tourists and make them think that a hotel is good and it is not.

Rosaura, 7-night trip

8/10 Very good

May 31, 2024

This was a decent stay at a hotel for a really good price at the best location I could ask for. It was only a few minutes from the main road into the town square, from the rail station to Machu Picchu, the San Pedro market as well as other small local restaurants at local (non tourist) prices. The bed was comfortable and the hosts were very helpful even offering coca tea. I do have to point out that the walls are quite thin I could hear next room guests talk. Also in my room's case, the bathroom window is exposed to the outside and Cusco overnight was a chilly 3 C degrees. But keeping the bathroom closed along with use of the room's portable heater was enough for a comfortable night's sleep. I also should mention that there was a large crack between my bathroom and the one in the next room so we could actually see each other's bathroom lights. I mentioned this to the hotel and they said they would repair this even though I already checked out. I would still recommend this hotel providing they address some of the exposure issues since the price, location and hospitality are all quite good.

Clint, 3-night trip

6/10 Good

Aug 13, 2016

Elegant homey hotel in Cusco center

This was a lovely hotel, that appears to be owned by an 83 year old proprietor named Juan. I booked for two nights, and the room was very elegant with an upgraded television. I was able to plug an HDMI cable and stream movies from it. The breakfast is served... and not very well, this is the major downside. The eggs were decent but runny, and service was not the best. Peruvians are not known for service though. The son(?) of Juan - Juan Carlo appears to be the manager, and is very nice, if somewhat ingenuine. Overall it felt like a large four story bed and breakfast. If you can get a wonderful deal like $34 like i did very worth it. Full price I would have paid $50 at the hotel, and I had to pay half that to check out at 3pm instead of the required 9AM. Early check out makes it a little inconvenient. Spanish only, Juan Carlo does speak SOME english, but not much

6/10 Good

Jun 5, 2024

I am trying to keep in perspective what we paid, which wasn’t much at all. So it did meet expectations and the staff was absolutely amazing. They brought me a fan , because many hotels in Cusco do not have AC, and they held our luggage for us even after we checked out for a while. That being said, the worst issue was one they could fix. It was very bright. Some darker curtains would have went a LONG way. The window opened to a super nasty alleyway full of trash. That can be cleaned and should be. If you’re over 5 ft 8inches- you’re going to have to duck under the shower head, so we didn’t even try. TV said we could log into Netflix but then we were told they didn’t have it. So that was a bummer for just trying to relax late night and watch something in English was not possible. The pillows were very small and flat and there were only 2 on the bed. One for me and one for my husband, so we couldn’t get comfortable. I didn’t expect a lot of luxury of course, but maybe 2 more pillows would have went a long way. Staff was great, minor things I’ve mentioned could make it a lot better .

Jodi, 1-night trip

8/10 Very good

Jul 1, 2025

Buena ubicacion (a 2 calles de Mdo San Pedro y 4 de la plaza mayor), limpio y seguro, opciones economicas para comer cerca, habitacion comoda, agua caliente y calefaccion, tv, wifi, alfombra, personal 24 hr., precio moderado, recomendado

Blue, 4-night trip

6/10 Good

Jun 3, 2025

Hotel simples mais limpo, não é um hotel com cortesias como chá, e água para servir na entrada, ( muitos oferecem chá por causa do mal da altitudd), muitas vezes quando estava tomando banho a agua quente mudava para frio. Não tem elevador, fiquei no 3* andar, a tv não era smart, entao sao só os canais locais. O hotel estava sempre escuro, isso me incomodava.

VERONICA, 9-night trip

8/10 Very good

May 15, 2025

Sencillo pero con muy buena ubicación,barato y con los servicios disponibles el único detalle es que no tiene elevador

Cesar, 2-night trip

6/10 Good

Apr 3, 2025

Hotel Casablanca vaikutti aluksi vähän erilaiselta, mutta kun vertadin sitä muihin alueen majoitus vaihtoehtoihin se olikin ihan käypää keskitasoa. Huoneessa ei ollut ikkunaa vaan luonnovalo tuli valokuilun kautta. Jääkasppi, lämmitys, sievä siisti wc-kylpyhuone. Hyvä sänky, lämpimät peitot. Yksinkertainen mutta ihan ok. Lähellä keskusaukioita, lähellä sipermarket sekä ravintolat 2-3 korttelin päässä.

Pasi, 3-night trip

10/10 Exceptional

Mar 31, 2025

Recomendable al 100%

Muy bonito lugar la atención siempre es amigable y sobre todo con una sonrisa de todo el personal, tienen servicio de mates todo el día lo cual ayuda mucho para los que sufridnos de la altura.

Luis, 6-night trip

10/10 Exceptional

Nov 27, 2024

タイミングによってはシャワーのお湯が出ないことがあるのでその点は注意。その点を除けば設備面で特に問題はなく、スタッフの皆さんも気さくで親切。ただ宿泊するだけでなく、コミュニケーションも取れ気持ちよく過ごせた。市街地中心地にあるので近くに飲食店や雑貨店が多く本当に便利だった。機会があれば是非リピートしたい。

NAOHIRO, 1-night trip

10/10 Exceptional

Nov 16, 2024

とてもおしゃれで綺麗でよかった。

MITSUYO, 1-night trip

10/10 Exceptional

Jul 7, 2024

Súper bueno! Sobre todo el staff son súper amables atentos, y l lugar súper cerca de todo caminando aunque hay mucho movimiento alrededor por dentro de tu habitación no escuchas nada!! Limpio y económico agua caliente te llevan te a tu habitación si deseas en la noche lo cual me encantó el detalle Eso ni en un hotel 5 estrellas lo he tenido, olvidé mi cargador y me enviaron una nota para avisarme son increíbles!! Me lo ncanto altamnete lo recomiendo

Maria, 2-night trip

6/10 Good

Jun 20, 2024

Os funcionários são bem atenciosos. O quarto que fiquei era pequeno, não gostei da janela que dá acesso a área comum, me deixaram uma toalha de banho rasgada. A localização é boa, não fica longe da Plaza de Armas.

LUIS CARLOS, 8-night trip

4/10 Fair

May 7, 2024

Não recomendo

Não recomendo. Não vale nem pelo custo benefício. Água fria no chuveiro. Café da manhã não vale o preço cobrado. Muito precário. Não indico de maneira alguma. Péssimo.

ANDREA MARIA DE SOUZA, 2-night trip

6/10 Good

Sep 1, 2019

Buena ubicación, cerca a zona histórica y plaza de armas. El dueño y sus colaboradores atentos. Como la tarifa incluía desayuno, hubiese apreciado que el dia que salimos a las 3:30 am para el tour a MachuPicchu nos hubiesen dado una bolsita con fruta, jugo y sandwich como noté que hicieron otros hoteles con sus huéspedes quienes también salieron temprano. Pueden esmerarse más por la limpieza de la habitación, baño y manteles del restaurante.

3-night trip

10/10 Exceptional

Aug 3, 2019

Great location, clean, excellent price, and owners helped arrange transport to/fro Cuzco. They also picked us up at the airport. Such a great find!

1-night trip

8/10 Very good

Jul 3, 2019

Buena experiencia

Me gustó mucho la atención del personal, que siempre fue amable en todo momento, hubo un tema con el agua caliente por un día que luego se solucionó, lo que si recomendaría es que siempre tengan a alguien en la recepción. En general super bien. Volvería a hospedarme ahí

Cristian, 3-night trip

10/10 Exceptional

Jun 26, 2019

Cusco stay

We were welcomed by a friendly and attentive staff. We had a great time and would recommend and return.

Yolanda, 2-night trip

8/10 Very good

Jun 26, 2019

Todo estuve bien, excepto no me gusto que no habia personal para abrir la puerta. Aveces teniamos que esperar en la calle varies minutes en la noche.

Soledad, 2-night trip

10/10 Exceptional

Jun 2, 2019

The owner picked us up at the airport. The staff members are all very friendly. I’m happy that there’s a hair dryer for us to us. Free breakfast was great and they cook fresh eggs for us. When we went on the 5 day Salkantay trekkkng, the owner let us leave our suitcases in the storage. When we came back, the suitcases were already in our room. This is a sweet family run business. The hotel is very close to the central market which is great! Love this whole experience is wonderful!

Damuchu, 2-night trip

6/10 Good

Feb 15, 2019

Breakfast was made fresh for us everyday and the staff was very accommodating with whatever we requested or needed help with regarding tours.

4-night trip

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