Located near Bradley Square Mall, Holiday Inn Express Cleveland Northwest offers a warm welcome with breakfast and free in-room WiFi. Enjoy the seasonal pool, gym or dry cleaning services after a long day of exploring Tinsley Park. Guests rave about the helpful staff.
4355 Holiday Inn Express Way, Cleveland, TN, 37312
What's nearby
Cleveland Towne Center - 8 min walk - 0.7 km
Tinsley Park - 19 min walk - 1.6 km
Cleveland State Community College - 1 min drive - 1.7 km
Bradley Square Mall - 3 min drive - 2.8 km
Lee University - 5 min drive - 7.5 km
Getting around
Chattanooga Metropolitan Airport (CHA) - 29 min drive
Restaurants
McDonald's - 3 min drive
Chick-fil-A - 11 min walk
Chick-fil-A - 4 min drive
McDonald's - 3 min drive
Olive Garden - 3 min drive
About this property
Holiday Inn Express Cleveland Northwest by IHG
Holiday Inn Express Cleveland Northwest by IHG puts you just a 5-minute drive from Bradley Square Mall and Cleveland State Community College. Guests can take a dip in the seasonal outdoor pool or visit the fitness center for a workout. Also, Tinsley Park and Lee University are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
88 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Fishing nearby
Working away
Business center
Meeting room
Computer station
Conference space (2002 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 24
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Visual alarms in hallways
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west
Frequently asked questions
Does Holiday Inn Express Cleveland Northwest by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Cleveland Northwest by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Cleveland Northwest by IHG?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Holiday Inn Express Cleveland Northwest by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Cleveland Northwest by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Cleveland Northwest by IHG?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Cleveland Northwest by IHG and nearby?
Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area.
What's the area around Holiday Inn Express Cleveland Northwest by IHG like?
Holiday Inn Express Cleveland Northwest by IHG is located a short 14-minute walk from Cleveland Towne Center.
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Reviews
Holiday Inn Express Cleveland Northwest by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, excellent, and good by multiple guests. (29 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Restaurant
Highways
Air conditioning
Store
Laundry facilities
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Very nice renovated Holiday Inn express clean rooms great staff breakfast was pretty decent also!
I would stay there again. Definitely a five thumbs up!
Dawn
Dawn, 1-night trip
Verified
10/10 Exceptional
Mar 5, 2026
Great Staff and cleanliness!
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Staff was pleasant.
Tammy
Tammy, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Friendly staff
Miguel Angel
Miguel Angel, 3-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Clean , comfy beds, bathroom could have used more mopping. The fridge was loud while trying to sleep. Breakfast options were sufficient. Newer remodeling. Well priced. Convenient, safe location.
Sherri
Sherri, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Convenient location, restaurants nearby
JENNIFER
JENNIFER, 1-night trip
Verified
8/10 Very good
Feb 3, 2026
Yes, the room was spacious and clean.
The staff were kind and good.
I'll have breakfast in a different city.
I hope it gets upgraded...
seokyun
seokyun, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Great place, very clean updated.The only problem was no ice. Highly recommend
Kim
Kim, 1-night trip
Verified
8/10 Very good
Jan 31, 2026
Clean room.
Gale
Gale, 1-night trip
Verified
6/10 Good
Mar 10, 2026
Clean enough room, bathroom could use a mopping. Bed comfortable. Breakfast wasn't stocked well, and had to wait 20 minutes for the hot items to be refilled. The hardest part was checking in since the receptionist couldn't find my reservation and had to make new reservations. . We stayed there 1 week prior and didn't have any troubles.
Sherri
Sherri, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Room was clean. People were nice. Food was great.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.
robert
robert, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The staff was very friendly and helpful! I loved the Dove products provided in the shower and the bathroom. Liquid hand soap! Yay! Also, they had a bathroom fan! We received a 10% voucher for Longhorn Steakhouse too!
Carrie
Carrie, 1-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Nice location. Friendly staff!!
Asialia
Asialia, 2-night trip
Verified
10/10 Exceptional
Jun 15, 2025
We were in town for baseball ⚾ this location worked well for us.
Rebekah
Rebekah, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Very friendly staff and very clean.
Steven Kyle
Steven Kyle, 1-night trip
Verified
10/10 Exceptional
Mar 17, 2025
Alana was wonderful at the front desk during check in and the lady doing the breakfast was so nice and friendly.
Ida
Ida, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Cozy
Very clean comfortable hotel my only gripe is the bed was too soft but that's really nothing to gripe about just my preference 😊
jimmy
jimmy, 1-night trip
Verified
10/10 Exceptional
May 21, 2024
Great stay
Clean and friendly staff.
Kurt
Kurt, 1-night trip
Verified
8/10 Very good
Dec 1, 2025
The place was clean but there were ladybugs and stink bugs all over the room including in the bed. The beds were comfortable. There were only apples for a fruit choice for breakfast and not many healthy options.
Bethany
Bethany, 1-night trip
Verified
10/10 Exceptional
May 15, 2025
Front desk check in lady was extremely helpful, courteous and friendly.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Nice proprty with dining options close by
Samuel
Samuel, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Great stay
We loved the room. Beds were extremely comfortable and the bathroom was large. Room was very clean.