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Grand Royale Apartment Complex & Spa

3.5 star property
Ski hotel with free ski shuttle, near Vihren

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In the heart of Bansko, Grand Royale Apartment Complex & Spa offers a family-friendly haven. Unwind on the sun-kissed terrace or indulge in a rejuvenating spa treatment, from aromatherapy to sports massage and facial. With an international restaurant serving kids' meals, free WiFi, and an arcade/game room for entertainment.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Living room
The current price is CNY521
CNY580 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | Minibar, soundproofing, free cribs/infant beds, free WiFi

Apartment, 2 Bedrooms, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking | Minibar, soundproofing, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Studio

Standard Studio | Minibar, soundproofing, free cribs/infant beds, free WiFi

Standard Studio

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

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Sauna, steam room, body treatments, aromatherapy, hot stone massages
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  • Pool
  • Spa
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 201 reviews
The price is CNY369
CNY419 total
includes taxes & fees
May 24 - May 25
Saint George Palace
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About the neighborhood

Map
3 Todorini Ochi Str, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 7 min walk - 0.6 km
  • Vihren - 13 min walk - 1.2 km
  • Bansko Gondola Lift - 13 min walk - 1.2 km
  • Paisii Hilendarski Historical Center - 16 min walk - 1.4 km
  • Holy Trinity Church - 3 min drive - 1.9 km

Getting around

  • Sofia Airport (SOF) - 148 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪The House - ‬7 min walk
  • ‪Chateau Antique - ‬7 min walk
  • ‪Бай Миле - ‬6 min walk
  • ‪St. John Hill Ski & Spa resort - ‬13 min walk
  • ‪StandArt Bansko - ‬7 min walk

About this property

Grand Royale Apartment Complex & Spa

  • Grand Royale Apartment Complex & Spa features a free ski shuttle and puts you within a 15-minute walk of Vihren and Bansko Gondola Lift. You can visit the spa to indulge in hot stone massages, body wraps, or aromatherapy, and international cuisine is served at Grand Royale, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and refrigerators. Skiers will appreciate access to ski storage. Fellow travelers say good things about the room service.

At a glance

DONE

Hotel size

    • 74 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu
  • Lifeguard on site

What to do

  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Stair-free path to entrance

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Dryer

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Grand Royale - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lobby bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.77 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of EUR 10.22 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Grand Royale Apartment Complex

Grand Royale Apartment Complex Bansko

Grand Royale Complex

Grand Royale Complex Bansko

Grand Royale Apartment Complex Hotel Bansko

Grand Royale Apartment Complex Hotel

Grand Royale Apartment Complex Spa

Royale Apartment Complex

Royale Complex & Spa Bansko

Grand Royale Apartment Complex & Spa Hotel

Grand Royale Apartment Complex & Spa Bansko

Grand Royale Apartment Complex & Spa Hotel Bansko

Frequently asked questions

Does Grand Royale Apartment Complex & Spa offer free cancellation for a full refund?

Yes, Grand Royale Apartment Complex & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Royale Apartment Complex & Spa?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Grand Royale Apartment Complex & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Royale Apartment Complex & Spa?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Grand Royale Apartment Complex & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Royale Apartment Complex & Spa?

Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of EUR 10.22 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Royale Apartment Complex & Spa and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Royale Apartment Complex & Spa also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Grand Royale Apartment Complex & Spa?

Yes, Grand Royale offers international cuisine.

Does Grand Royale Apartment Complex & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Royale Apartment Complex & Spa like?

Grand Royale Apartment Complex & Spa is a short 11-minute walk from Bansko Ski Resort and 12 minutes' walk from Vihren.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as lovely, heavenly, and very good. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Location

Reviews

Verified

8/10 Very good

Good hotel to stay in Bansko. The room is big, spacious, bright. Swimming pool it's good, everywhere is clean 👍 Breakfast is very good ! We will be back 🙂
Olga, 2-night trip
Verified

10/10 Exceptional

We booked this hotel for 5 nights during christmas period. Breakfast was amazing, service from staff was great, the hotel has a lot of options to keep kids busy if you have any children, spa was one of the best facilities on site. Our one bed apartment was spacious, comfortable, clean washroom. Only problem was that the walls were thin and we could hear quite a bit of noise from other rooms which kept us awake till late most nights.
Pooja, 6-night trip
Verified

8/10 Very good

The only complaint was that the internet was close to non-existent no matter what area of the property we tried. That was part of the reason we did not stay another night. The spa area was nice with very few guests around. Not walking distance to the city center, but taxes are readily available.
Emilia, 1-night trip
Verified

8/10 Very good

The hotel is very clean and quiet . Location is okay and staff is very helpful and friendly! The one bedroom apartment is super spacious and in a nice layout. It’s perfect for a family stay with kids . Few things that can be improved are that the ventilation and air flow in the lobby, rooms and common areas very low and definitely needs more air . Also breakfast should be more diverse and not same options every day. But overall the hotel is Very Good . Will probably come back next time we visit Bansko.
Blagoy, 4-night trip
Verified

10/10 Exceptional

It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides that it was great!
Yiana, 7-night trip
Verified

8/10 Very good

Very good experience

We had a very pleasant and comfortable stay. Our 2- bedroom apartment was clean and spacious, the kitchen had sufficient amount of utensils and plates. We brought our own coffee machine, if we had not, there would not be a way for us to make our own coffee (we prefer it first thing in the morning, before dressing to go for breakfast to the restaurant). We appreciated that there was a kitchen towel and a feet towel (something that is missing in many other Bulgarian rental units), as well as bath robes and slippers for everyone. The beds were a bit hard for us but there was a variety of pillows which was good. Excellent wifi signal and a wide variety of TV programs. All in all, great apartment. We had breakfast included, some of the other guests of the hotel had also dinner included. We preferred to not include the dinner but ended up eating in the restaurant's hotel all 3 evenings and it seemed to us that we would have had a greater variety of food to choose from if we had the dinner included. At least we could see that there was a big variety of deserts in the all-you-can-eat dinner option compared to our 3 possible desserts to order. The service at the restaurant could have been better. In 2 of our 3 meals my meal arrived with a great delay -after the rest of the family had finished theirs.
3-night trip
Verified

10/10 Exceptional

Helpful staff,
Philip, 4-night trip
Verified

10/10 Exceptional

Nice hotel with swimming pool, close to ski lift area
Radka, 2-night trip
Verified

10/10 Exceptional

Everything was great. Would def go there again!
Vesna, 2-night trip
Verified

10/10 Exceptional

Everything was excellent and very clean.
Verified

10/10 Exceptional

Very pleasant and comfortable

The hotel was value for money. We stayed in Bansko for a whole week for our ski holidays. However, at the beginning of our holiday we stayed in a different hotel. We stayed at Grand Royale only for 4 days at the end of the trip. The breakfast was really nice and full of different things to suit all tastes. The room was spacious and very clean. The staff at the hotel was very friendly and helpful at all times. Although the gondola is not very far from the hotel, the hotel has a free shuttle bus to take guests to the gondola. The hotel is not only beautiful but it has all kind of things like playground areas and spa.
Edwin, 3-night trip
Verified

10/10 Exceptional

Great location! 😊😊
Ionut, 5-night trip
Verified

10/10 Exceptional

Enfes kış tatilimiz.

Eşim ile kış tatili yapmak için haftasonumuzu bu otelde geçirmek istedik. Odanın kullanım alanının büyüklüğü rahatlığı konforu bizi çok memnun etti. Eşimin doğum gününü kutlamak için süprizime destek veren otel personelinden ayrıca çok memnun kaldım. Kutlama sonrası bize armağan edilen ev yapımı şarap ise muhteşemdi. Herşey için çok teşekkür ederiz. Herkese de tavsiyemdir.
Kadir, 2-night trip
Verified

10/10 Exceptional

Stayed before so know the property quite well. I like location 15min walk to town centre. Sauna, steamroom & Swimming pool are excellent. Everywhere is spotlessly clean. Staff are friendly & provide excellent service. Shuttle bus to & from Gondola, clean, reliable & punctual. Asked for extra blanket for my room one evening & received within 10mins.
7-night trip
Verified

8/10 Very good

The hotel offers you all the facilities in good price.However, the breakfast and cleanliness are areas that need improvement.
5-night trip
Verified

10/10 Exceptional

Worm property and staff. Good spa and food. I recomend.
4-night trip
Verified

10/10 Exceptional

Spacious apartment and lovely hotel. Easily walkable to main street and gondola. We were there for New Year’s Eve and the staff organised a great evening with entertainment and fireworks - excellent night. Staff worked really hard- thank you!
7-night trip
Verified

10/10 Exceptional

Bansko best value spa retreat! Beats Kempinski

An amazing hotel with a magical spa retreat. Loved the room and the views. Best massages i’ve had for a long time! Room services food was okay but the staff are so friendly which made up for it! Free shuttles to the gondola also helped getting out early and saved us the walk. Definitely would stay again if i get back to bansko!
tony, 7-night trip
Verified

10/10 Exceptional

Nos gustó muchisimo. Volveriamos sin duda.

La relación calidad-precio inmejorable. La cocina del apartamento no la utilizamos porque reservamos media-pensión. El desayuno y la cena estaba bastante bien y con variedad. La sauna, baño de vapor y piscina completamente gratuito. También había gimnasio aunque no lo usamos. Nos gustó también que aunque está cerca del centro, está algo apartado por lo que es muy tranquilo. El personal tanto del comedor como en la recepción encantadores.
miguel, 5-night trip
Verified

8/10 Very good

Good location. Great breakfast. Fantastic pool and spa . Basic rooms but clean . Poor self catering facilities
5-night trip
Verified

6/10 Good

ρεσεψιον

Δεν υπήρχε χαμόγελο στο προσωπικό ιδιαίτερα στην ρεσεψιόν κ δεν ανταποκρίνεται γενικότερα στα αστέρια της κατηγορίας του
3-night trip
Verified

8/10 Very good

xalara

kaloytsiko
Nikos, 1-night trip
Verified

4/10 Fair

Hotel is borderline average

If you opt for half board (dinner and breakfast) know that during dinner you will have to buy all of your drinks
Verified

8/10 Very good

Bra familjehotell

Bra familjehotell och helt ok restaurang med bra service. Stor utrymme på rummen med lite slitna golv och hotellet var varmt och skönt under dgar med -10grader ute. Enda nackdelen var hotelläge som var avskild från centrum med gator utan ljus.
Verified

4/10 Fair

Μέτρια..Κρίμα τόσα λεφτά

Αρκετά προβλήματα με τα υδραυλικά. Ευχάριστο προσωπικό εκτός της καθαρίστριας, Βρώμικα νερά στο τζακουζι ...