In the heart of the city, Hotel FIAN offers a haven for families. Unwind with a massage or spa treatment, savor brunch at one of two restaurants, and enjoy quality time in the garden. With babysitting services and concierge assistance available to guests.
John Paul II - Balice Airport (KRK) - 108 min drive
Zakopane Station - 22 min walk
Strbske Pleso Station - 87 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Bąkowo Zohylina Wyżnio - 11 min walk
La Mano - 12 min walk
Cukiernia Samanta - 12 min walk
Restauracja Watra - 11 min walk
Burger I Piwo Zakopane - 12 min walk
About this property
Ośrodek Usług Hotelarsko-Gastronomicznych Fian
Ośrodek Usług Hotelarsko-Gastronomi Fian offers a great location, putting you within a 15-minute walk of Krupowki Street. Free WiFi is an added perk, and guests looking to stay active can check out the nearby mountain biking and sledding.
At a glance
DONE
Hotel size
30 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 4 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Pool table
Access to nearby health club
Bicycle rentals nearby
Scooter/moped rentals nearby
Sledding nearby
Working away
Meeting room
Services
Front desk (limited hours)
Facilities
1 building/tower
Built in 2001
Room amenities
Be entertained
25-inch LCD TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Free bottled water
More
Housekeeping on request
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 40 per person
Airport shuttle service is offered for an extra charge of PLN 500 per vehicle (one way)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for PLN 70 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 50 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
FIAN Zakopane
Hotel FIAN
Hotel FIAN Zakopane
Hotel FIAN Hotel
Hotel FIAN Zakopane
Hotel FIAN Hotel Zakopane
Frequently asked questions
Are pets allowed at Ośrodek Usług Hotelarsko-Gastronomi Fian?
Yes, cats and dogs are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees.
Is airport shuttle service offered by Ośrodek Usług Hotelarsko-Gastronomi Fian?
Yes, an airport shuttle is available. The charge is PLN 500 per vehicle one way.
What are the check-in and check-out times at Ośrodek Usług Hotelarsko-Gastronomi Fian?
You can check in starting at 4 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Ośrodek Usług Hotelarsko-Gastronomi Fian and nearby?
Have fun with nearby winter activities like sledding. Ośrodek Usług Hotelarsko-Gastronomi Fian also has access to a nearby health club.
What's the area around Ośrodek Usług Hotelarsko-Gastronomi Fian like?
Ośrodek Usług Hotelarsko-Gastronomi Fian is in the heart of Zakopane, a short 13-minute walk from Krupowki Street and 13 minutes' walk from Wielka Krokiew.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Aug 21, 2017
Pozytywnie
Miła obsługa, czysto. Nie jest to najnowocześniejszy obiekt, ale stosunek jakość-cena bardzo poprawny.
Tomasz
Tomasz, 3-night trip
Verified
6/10 Good
Jan 8, 2017
boa esradia mas nao tal como esta no site de conpra
vitor
Verified
8/10 Very good
Nov 17, 2016
Dogodnie położony,czysty hotel.
Super wypad w super miejscu:-)
Lukasz
Verified
10/10 Exceptional
Oct 14, 2016
Convenient hotel with great breakfast!
I had a great stay at this hotel. Room was comfortable, clean, and well equipped. Good service by kind staff. Location made it easy to get to restaurants and some outdoor activities. The breakfast in the hotel restaurant was great!
Jordan
Verified
6/10 Good
Sep 27, 2016
Good hotel for short time visit
The hotel is located centrally at the end of the main shopping street. It had parking lots and it was quiet. Breakfast is great and the rooms are ok for a short time visit.
We had the rooms on the lower level next to the breakfast room. In my room the heating did not work and also the power was not working. In the morning at 7 am there was very loud disco music from the breakfast room and time of sleeping was over. I knocked at the door but they didn't hear me (obviously as it was too loud). I spoke to the receptionist before I went to breakfast and the she was very kind and called the restaurant and apologized. Before we left the room for breakfast a waitress came out of the restaurant where the music came out in the morning (meanwhile the music was more silent) and seemed a little shocked as she stopped for a second. At breakfast I told her that the music was very loud and she said that it is not true and that I need to understand that their day starts at 6 and just like the music is normal. So if you stay at the hotel in rooms on the lower level you need to know that the night is over at 7 am. Instead of just apologizing friendly and having a happy guest, she annoyed me telling me that I was not telling the truth (who was waking up from the loud music?). Sorry but that is not guest friendly and maybe some teaching of service is needed.
In total the hotel is ok to stay as it is close to the center, has parking lots and a great breakfast.
Verified traveler
Verified
6/10 Good
Sep 14, 2016
Front desk very incompetent. There is no king bed in this hotel even though on the website says that they have it!!!!
Verified traveler
Verified
8/10 Very good
Sep 6, 2016
Nagyszerű
Teljes pozitiv :)
Zsolt
Verified
10/10 Exceptional
Sep 5, 2016
bardzo sympatyczny pobyt
hotel położony w dogodnym miejscu jakieś 100 m od przystanku autobusowego gdzie odjedżają busy do Kuznic, Morskiego Oka i na inne bazy wypadowe (w obu kierunkach). Pokój 1-osobowy był dość duży i łóżko było szerokie, w pokoju był dzbanek elektryczny i telewizor z dość dużą ilością programów i suszarka do włosów. Jedno z okien wychodziło na spiętrzony potok i szum od tej spadającej spiętrzonej wody był bardzo głośny ale wystarczyło zamknąć okno i już było cicho. Śniadania bardzo urozmaicone i bardzo obfite. No i wszędzie świeże kwiaty. Jestem bardzo zadowolona z pobytu. Dodatkowo w hotelu jest przechowalnia bagaży i jest ogólnodostępna łazienka z prysznicem, umywalką i wc ( jest tam nawet suszarka do włosów )na wypadek gdyby ktoś był już wykwaterowany lub czekał na zakwaterowanie i chciał się odświeżyć.
IRENA
Verified
10/10 Exceptional
Aug 20, 2016
Bardzo dobry hotel
Wykupilem pokoj ze sniadaniami. Bardzo duzy wybor jedzenia. Jedzenie smaczne. Jedynym malym mankamentem bylo slabe Wifi w rejonie mojego pokoju. Bardzo polecam ten hotel. Bardzo mila obsluga i sympatyczny piesek w recepcji.
Rafal
Verified
8/10 Very good
Aug 20, 2016
Hotel 5+ Restauracja 0
Niby wszystko OK, Panie na recepcji bardzo miłe i pomocne, Panie sprzątaczki zawsze w dobrym humorze, dbają o czystość pokoju wzorowo, ale restauracja to porażka. Co do jakości śniadań, nie mamy zastrzeżeń, natomiast posądzono nas o kradzież jogurtu dla dziecka i udzielono reprymendy przy wszystkich gościach jedzących śniadanie, że nie można kraść jedzenia ze śniadania, należy za nie dodatkowo zapłacić, nawet jeśli jest to tylko jogurt dla dziecka. Wiek schabowego na obiad ciężko ocenić, ponieważ był głęboko zakonserwowany w głębokim starym oleju, który spływał po nim, nasączając ziemniaki. Pierś z kurczaka, którą podano mojej żonie w takim samym stanie, więc podejrzewam, że tak się tam gotuje obiady. Panie kelnerki w restauracji nieprzyjemne, obgadują gości na głos po ich wyjściu z restauracji, co jedli, co pili, jak się zachowywali, jak byli ubrani, więc myślę że jak my wychodziliśmy, to reszta gości słuchała na nasz temat. Polecam pod każdym względem, proszę tylko nie jeść na miejscu.
Verified traveler
Verified
8/10 Very good
Aug 19, 2016
Bardzo udany pobyt!
Sprawna obsługa, miła atmosfera, smaczne i obfite śniadania. Polecam!
Krzysztof
Verified
10/10 Exceptional
Aug 7, 2016
Hatel na 100%
Hotel na 100%
marlena
Verified
6/10 Good
Aug 1, 2016
poziom czystości 4
obsługa ok
położenie hotelu bdb
boguslaw
Verified
10/10 Exceptional
Jul 29, 2016
Super
Poziom czystości pokoju bardzo zadowalający, miła obsługa. Recepcja czynna przez całą dobę. Położenie hotelu, dla mnie osobiście jest super :)
Agata
Verified
8/10 Very good
Jul 7, 2016
A Good Price and Stay
The hotel staff was very helpful and the room was clean and pleasant. I had a basic room for the stay and it was worth the price.
Verified traveler
Verified
10/10 Exceptional
Feb 24, 2016
znakomicie
znakomite śniadania, dobra kuchnia w ogóle; bardzo sympatyczna, kompetentna i przyjazna obsługa
Marek
Verified
8/10 Very good
Jan 27, 2016
przyzwoity hotel, świetne śniadanie
Hotel ok. Pokoje bez szału, ale czyste i zadbane. Łazienka średnia , bez zastrzeżeń sanitarnych . Parking.
Dariusz
Verified
2/10 Poor
Jan 8, 2016
Don't even bother, stay away from this place.
It was really huge disappointment. First of all the hotel was horrible, or at least the room we've gotten. Second of all, we couldn't believe a website we used to do reservation from has anything to do with this kind of place. Really, please... Zakopane is a town where you could find hundreds of place to stay. This one offered to us a really small room, with dirty, outdated and worn up furniture. The carpet was covered with stains and everything was just not pleasant to be around. Yes, there was a kettle you could heat up water, but nothing like coffee was available next to it. Bathroom stunk like a sewer, simply disgusting place to be. We stayed there only for one night and we just didn't want to make a big deal about it at the moment. But the thing is, we would never, never come back there and we don't recommend anybody to go to there. Don't loose your money and time. This place is just depressing.
Anise
Verified
8/10 Very good
Sep 28, 2015
Świetna lokalizacja na wszelkie wypady, do centrum 15 min spacerkiem. Niedaleko hotelu przystanek busików we wszystkich kierunkach. Pokoje jak dla nas mogłyby być trochę większe ( mieszkaliśmy w 218 ), ale jako tylko miejsce do noclegu wystarczające. A śniadania to czysta poezja. Pozlecam.
Aleksandra
Verified
8/10 Very good
Sep 6, 2015
Dobre miejsce
Bardzo dobra lokalizacja, blisko przystanku, dosyć cicho. Obsługa życzliwa. Bardzo dobre śniadania; wielka różnorodność potraw. Wymiany wymaga wykładzina na podłogach.
Zbigniew
Verified
10/10 Exceptional
Aug 27, 2015
Fian - chętnie do Was wrócę;)
Hotel urokliwy, Personel bardzo przyjacielski, rozmowny, doradczy, śniadanie przepyszne, bardzo bogaty wachlarz dań do wyboru. Polecam:)
Rita
Verified
10/10 Exceptional
Aug 19, 2015
Great breakfast and comfortable room. I will use this hotel anytime I overnight in Zakopane.
Andrew
Verified
10/10 Exceptional
Aug 17, 2015
En rigtig god oplevelser
Hotellet ligger meget centralt og der er kun kort gåafstand til byens hovedstrøg hvor det hele foregår - Fantastisk personale, meget engageret og serviceminded der virkelig gik op i at vi havde et behageligt ophold - Restauranten har rigtigt god mad til endog meget rimelige priser, selv efter polske forhold - det er svært at sige noget negativt om hotellet og personalet udover at madrasserne i sengen er alt for tynde og stort set uden komfort
Kim
Verified
8/10 Very good
Aug 17, 2015
mały hotelik w Zakopanem
Pobyt udany, szczególnie ze względu na położenie hotelu - na uboczu centrum miasta, dobre miejsce wypadowe. Bardzo dobre i urozmaicone śniadania. Możliwość zjedzenia innych posiłków w kameralnej restauracji, z dala od tłumu turystów.
Minus - dochodzący smród ze składowanych śmieci, słabo wyciszone drzwi
(słychać rozmowy z recepcji w pobliskich pokojach)
Magdalena
Verified
8/10 Very good
Sep 18, 2014
bon accueil bons services
très bon accueil demande de renseignements toujours résoluschambre agréable avec balcon bon restaurant seul problème éloignement du centre de Zakopane