Nestled in Queenstown City Centre, Chalet Queenstown offers a warm welcome with a serene garden and inviting terrace. Stay connected with in-room WiFi, explore the city’s charm while taking advantage of dry cleaning/laundry services and luggage storage.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Free parking
Free WiFi
Laundry facilities
Non-smoking
Main amenities (11)
Near the beach
Breakfast available
Ski passes
Terrace
Garden
Laundry service
Self-serve laundry
Picnic area
Luggage storage
Limited hour front desk
Tour/ticket assistance
Feel at home (6)
Refrigerator
Private bathroom
Garden
Terrace
Laundry facilities
Coffee/tea maker
The current price is CNY809
CNY809
CNY931 total
includes taxes & fees
May 19 - May 20
Why we love this property
Breakfast at its best
This bed & breakfast serves a full breakfast. Guests can start their day with a hearty morning meal before heading out for adventures.
Sleep in style
Revel in premium bedding after stepping onto a furnished balcony. Cozy bathrobes complete the luxurious experience at this charming bed & breakfast.
Enjoy your visit to Queenstown with a stay at Chalet Queenstown. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other features include a terrace and a garden.
At a glance
DONE
Hotel size
7 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–9:30 AM
What to do
Ski passes
Beach nearby
Hiking/biking trails nearby
Skiing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Picnic area
Terrace
Room amenities
Be entertained
Flat-screen television
Home comfort
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 35 per person
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chalet B&B Queenstown
Chalet Queenstown
Queenstown Chalet
Chalet Queenstown Hotel Queenstown
Chalet Queenstown B&B
Chalet Queenstown Queenstown
Chalet Queenstown Bed & breakfast
Chalet Queenstown Bed & breakfast Queenstown
Frequently asked questions
Does Chalet Queenstown offer free cancellation for a full refund?
Yes, Chalet Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chalet Queenstown?
Sorry, pets aren't allowed.
Is parking offered on site at Chalet Queenstown?
Yes, there's free self parking.
What are the check-in and check-out times at Chalet Queenstown?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Contactless check-out is available.
Is there an onsite casino at Chalet Queenstown?
No, this bed & breakfast doesn't have a casino, but Skycity Queenstown Casino (11-min walk) and SKYCITY Wharf Casino (14-min walk) are both nearby.
What is there to do at Chalet Queenstown and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a picnic area and a garden.
Does Chalet Queenstown have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Chalet Queenstown like?
Chalet Queenstown is a short 6-minute walk from Queenstown Gardens and 7 minutes' walk from Queenstown Beach.
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Reviews
Chalet Queenstown Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and exceeded expectations with plenty of choice and beautifully presented cooked options. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Service staff
View
Bed
Cities
Reviews
Verified
10/10 Exceptional
Jan 1, 2026
Wonderful staff, good breakfast and clean accommodations thank you
Deborah
Deborah, 4-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Rooms were small but clean. What stood out was how welcoming and accommodating the staff was, especially Harry. He cooked us a sumptuous breakfast every morning and was happy to help with anything we needed. They also stored our suitcases for a few days as we had to pare down for a cruise. A short 10 min walk to downtown with access to many restaurants and the lakefront. Would love to visit again.
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
Sep 10, 2025
Great accommodation find in central QT
Kirsten
Kirsten, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2025
We stayed for 2 nights and really enjoy the motel, cozy and comfortable room, and owners are pretty friendly.
Yang
Yang, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2025
We had a lovely comfortable stay here. A lovely view from the room. Super convient location. Would definitely stay again.
Hannah
Hannah, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Great place with a fantastic breakfast. The owners really know how to cook! Conveniently located and a short walk to the city center and access to the airport. The room was clean and comfortable with beautiful views from the deck.
Joe
Joe, 4-night trip
Verified
8/10 Very good
Sep 29, 2025
The staff was friendly and very accommodating. Breakfast was good and not too expensive for Queenstown. The room was clean, though on the small side. The location is about a 15 min walk into the town center .
Carlyn
Carlyn, 4-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Lovely hotel. Clean, modern and with everything you might need.
The staff were exceptionally polite and helpful and were permanently on hand. The breakfast was lovely...plenty of choice. The cooked options were beautifully presented.
This is an absolute gem of a place. Quiet, but within a 15 minute walk of the busy waterfront. Just perfect in every way.
John
John, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2024
Friendly service and convenient location easy walking distance from town
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
Dec 29, 2024
Staff was very helpful, friendly, and flexible. Beautiful view of the lake; convenient to city center!
pamela
pamela, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2025
It was terrific!! Very nice! Clean and comfortable!! Close to all the restaurants and shopping! Host super nice and accommodating!! Great place to stay!!
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2023
Comfortable room with a great view
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2025
Staff personable and helpful
James
James, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Comfortable stay near central Queenstown
Clean and well-equipped room in a small hotel. It was nice that the hotel wasn't quite on the main road but quite close to it. We enjoyed our 2-night stay here. Staff was helpful.
Patrick
Patrick, 2-night trip
Verified
10/10 Exceptional
Nov 20, 2024
Deborah was a great hostess and went out of her way to be accommodating and helpful! Our room was neat, clean and the furnishings were new and in great shape. The breakfast was delicious - we would definitely stay here again!
Tom
Tom, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2024
Lovely staff, excellent location.
We really enjoyed our stay. No view from our room, however, we were barely there. The staff was absolutely lovely and helpful with everything. My only criticism would be the beds (mattresses), which were fine but not great.
Virginia
Virginia, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2024
A great place to stay. Really great service. The receptionist/cook/cleaner was the best! So lovely.
Beautiful view.
A little noisy but not too bad.
Good breakfast.
Recommend this place.
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
Mar 18, 2024
Can't say enough about how friendly the staff are here--really made all the difference in the world! SO above and beyond! And breakfast was delicious--definitely exceeded my expectations!
Ann
Verified
8/10 Very good
Feb 27, 2025
Property and furnishings are a little dated and surroundings on property a bit untidy. However the service was very good. Location is good, had some awesome views of lake and mountains. Felt about right for what we paid.
Franco
Franco, 1-night trip
Verified
8/10 Very good
Aug 28, 2024
Excellent & friendly service and was given choice of rooms. The place seemed a little worn and room was tight on space. Needs new hair dryer and heater in bathroom
Heather
Heather, 2-night trip
Verified
8/10 Very good
Feb 25, 2026
Rooms a little bit small (we did have two massive suitcases) but everything there that you need. Super sweet guys to welcome you. Breakfast freshly cooked and very delicious.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Apr 25, 2026
Chalet Queenstown is a real gem. I would rate this B&B an 11 out of 10! Super clean and the beds super comfortable. The rooms have all the necessary amenities (including a view of Lake Wakatipu). The staff is super friendly and the made to order breakfast was AMAZING. The location is excellent. Less than a 15 minute walk to the town center and a couple minute walk to the bus stop. I would definitely stay here again.
Roger
Roger, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Chalet Queenstown was great! We would happily return.
Diane
Diane, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2023
Lovely hosts, good location, modern rooms, great breakfast