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Chalet Suisse

3.0 star property
Family-friendly hotel with spa, near Ponta Negra Beach

Choose dates to view prices

Escape to Chalet Suisse, a family-friendly haven near Ponta Negra Beach. Unwind with a facial or deep-tissue massage at the onsite spa, then indulge in delicious meals at the restaurant and refreshing cocktails from the bar. With an outdoor pool, children's pool and sun loungers, this hotel offers relaxation for all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Beach shuttle
  • Theme park shuttle
  • Cruise ship terminal shuttle

For families (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY221
CNY232 total
includes taxes & fees
Jun 23 - Jun 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Chalet Standard

In-room safe, soundproofing, free WiFi, bed sheets

Chalet Standard

  • 40 sq m
  • Sleeps 5
  • Free WiFi

View all photos for Suite (Andorinha)

Suite (Andorinha) | In-room safe, soundproofing, free WiFi, bed sheets

Suite (Andorinha)

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Chalet (Bem te vi)

Chalet (Bem te vi) | In-room safe, soundproofing, free WiFi, bed sheets

Chalet (Bem te vi)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Chalet (Beija Flor)

Chalet (Beija Flor) | In-room safe, soundproofing, free WiFi, bed sheets

Chalet (Beija Flor)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 1 Bedroom, Accessible, Non Smoking

Family Room, 1 Bedroom, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Family Room, 1 Bedroom, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Quadruple Room

In-room safe, soundproofing, free WiFi, bed sheets

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 15 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Chalet

In-room safe, soundproofing, free WiFi, bed sheets

Chalet

  • 40 sq m
  • Sleeps 5
  • Free WiFi

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8.6 out of 10, Excellent, 102 reviews
The price is CNY156
CNY221 total
includes taxes & fees
Jun 1 - Jun 2
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About the neighborhood

Map
Rua Luiz Estevam 2272 - Ponta Negra, Natal, RN, 59090-175

What's nearby

  • Morro do Careca - 7 min walk - 0.6 km
  • Barreira do Inferno Launch Center - 12 min walk - 1.1 km
  • Artesanato Villarte Shops - 15 min walk - 1.3 km
  • Ponta Negra Beach - 17 min walk - 1.3 km
  • Craft Fair of Ponta Negra - 19 min walk - 1.6 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 51 min drive
  • Natal Padre Joao Maria Station - 12 min drive
  • Natal Alecrim II Station - 13 min drive
  • Natal Quintas Station - 13 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Barraca do Camarão - ‬7 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬8 min walk
  • ‪Ponto 13 - Barraca do Messias - ‬16 min walk
  • ‪Café da manhã - Serantes - ‬7 min walk
  • ‪Casa Do Cangaço - ‬10 min walk

About this property

Chalet Suisse

Chalet Suisse offers a great location, putting you within a 15-minute walk of Ponta Negra Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an outdoor pool, a bar/lounge, and a children's pool.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets stay free (1 total)
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Offsite

    • Beach shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • 20-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of BRL 40 per person (one-way)
  • Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 6 costs BRL 40 (one-way)
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • RV/bus/truck parking is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Chalet Suisse Aparthotel

Chalet Suisse Aparthotel Natal

Chalet Suisse Natal

Chalet Suisse Hotel

Chalet Suisse Natal

Chalet Suisse Hotel Natal

Frequently asked questions

Does Chalet Suisse offer free cancellation for a full refund?

Yes, Chalet Suisse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chalet Suisse?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Chalet Suisse?

Yes, pets stay free, with a limit of 1 total. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Chalet Suisse?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Chalet Suisse?

Yes, an airport shuttle is available. The charge is BRL 40 per person one-way.

What are the check-in and check-out times at Chalet Suisse?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Chalet Suisse and nearby?

Have fun with nearby activities like hiking, snorkeling, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Chalet Suisse also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Chalet Suisse?

Yes, there's an onsite restaurant.

What's the area around Chalet Suisse like?

Chalet Suisse is a short 13-minute walk from Ponta Negra Beach and 17 minutes' walk from Morro do Careca.

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Reviews

Reviews

8.2

Very Good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Top
Jucicleide, 1-night trip
Verified

10/10 Exceptional

Indico perto de tudo praia , restaurante com preço bem acessível gostei muito
Edmilson Bispo, 2-night trip
Verified

8/10 Very good

O café é bom ,na entrada tem um cafezinho ,local bem para quem descansar perto de restaurante q vc vai a pé com preço bem acessível ar condicionado funciona muito bem , indico
Maravilhoso
Edmilson Bispo, 2-night trip
Verified

4/10 Fair

Quartos precisando de manutenção, o quarto que eu fiquei molhou todo por conta da chuva que escorreu pela janela e precisei ser realocada, mas a realocação a meu pedido logo foi atendida. Os funcionários grande parte com antipatia. Café da manhã bem servido, porém, bolos e salgados com gosto de ovo e frutas sem gosto, o café estava frio. Não recomendaria. O local é bem Instagramavel e lindo para fotos, mas estes poréns me deixaram um pouco insatisfeita!
JULIANA SOUZA, 2-night trip
Verified

2/10 Poor

As aparências enganam, e muito! Fomos bem recepcionados e orientados sobre os ambientes da pousada. Ficamos na suíte andorinha e a primeira impressão que tivemos assim que entramos foi que o lugar não tinha sido bem higienizado: chão com areia, lençóis com manchas, alguns pêlos corporais em cima e embaixo da cama, e também nos lençóis. A impressão é que foi varrido só por cima. Janela quebrada, cortina pra o lado de fora da janela, como se estivesse sendo usada pra firmar a fechadura da janela, chuveiro elétrico não esquentava, frigobar enferrujado, cama desconfortável, dava pra aliviar as molas cada vez que viramos. Além disso, a acústica era péssima, dava pra ouvir TUDO da suíte ao lado e muito alto ao ponto de ficarmos extremamente constrangidos. E o local onde fica o cofre, totalmente sujo, ficamos a noite toda com receio de sair algum inseto lá de dentro ou alguém forçar a janela e conseguir entrar. Pontos positivos: Café da manhã bom e variado. Equipe de funcionários atenciosa. Detalhes importantes: Caso queira descansar de fato, em segurança, em um ambiente limpo e confortável, não recomendo.
Thais, 1-night trip
Verified

10/10 Exceptional

Muito aconchegante
José Augusto, 2-night trip
Verified

8/10 Very good

Quarto muito bom, equipe atenciosa
ELIOENAI, 2-night trip
Verified

4/10 Fair

O que sobra em Charme falta em Conforto. O colchão é PÉSSIMO, de molas e ja deveria ter sido trocado há uns 10 anos de tão velho e desconfortável. Solicitamos a troca, que não mudou muito o cenário. Impossível conseguir dormir bem nesses colchões. Os travesseiros não fugiram desse padrão. No mais, tudo bem!
Danielle, 2-night trip
Verified

6/10 Good

Limpeza deixa a desejar café da manhã não é 100% do dia tivemos a oportunidade de pegar um Bolo que estava dando ligas ou seja estava azedo
Rodrigo, 1-night trip
Verified

10/10 Exceptional

Top

Quarto super agradável. A equipe super atenciosa organizada. Estacionamento amplo
Carla c, 2-night trip
Verified

6/10 Good

Experiência aquém das expectativas

Logo ao chegar no chalé, haviam esquecido de roupa de cama e toalhas, não havia colheres na cozinha e apenas dois copos e dois pratos. Além disso, o ambiente estava com forte cheiro de mofo, então tivemos que comprar produtos de limpeza pra manter o mínimo de cheiro aceitável no quarto. Café da manhã com poucas variedades e a mesma coisa todos os dias. O banheiro fica embaixo e o quarto em cima, dificultando muito o conforto dentro do chalé, além de que a escada não tinha corrimão pra subir e descer e era perigosa. Só recomendo àquelas pessoas que queiram se hospedar em um lugar extremamente rústico e com pouca tecnologia.
Lucas Rugdá, 11-night trip
Verified

10/10 Exceptional

Perfeito!
Geraldo, 2-night trip
Verified

2/10 Poor

péssima!
sinara, 4-night trip
Verified

10/10 Exceptional

Ótimo
Hemison, 4-night trip
Verified

8/10 Very good

No geral os funcionários com bom atendimento e estacionamento bom, porém a internet não funcionava, a geladeira e o chuveirinho tinha mofo, fora que vazava água da geladeira. A porta do banheiro não fechava direito. O lugar é muito bonito e aconchegante, bastante natureza.
2-night trip
Verified

10/10 Exceptional

Local bem bonito, fácil acesso a praia e as outras coisas de Ponta Negra. Perfeito para passar alguns dias.
Luan, 1-night trip
Verified

4/10 Fair

Deixou a desejar

A foto que aparece não condiz com o quarto, Instalações antigas, com morfo. Diz que é acessível para cadeira de rodas mas é cheio de escadas. Não menciona antes da reserva que o acesso ao quarto se dar por meio de escadas. Ponto positivo é o café da manhã, o resto deixa a desejar.
1-night trip
Verified

10/10 Exceptional

Muito top, cafe da manhã incrivel, ideal para quem quer um lugar tranquilo para relaxar 🍃
José Jean, 2-night trip
Verified

10/10 Exceptional

An impeccable little stay! The only suggestions I’d have for a 40’C country is to have air conditioning on both floors as the chalets can not handle both floors closed off. However the cutest stay by far in a 2 month trip to Brazil ❤️
Christopher, 3-night trip
Verified

8/10 Very good

Muito bom

Gostei muito do chalé, e o local é muito lindo!!
Ismael, 1-night trip
Verified

8/10 Very good

Hotel mediano, mas pelo preço vale a pena.

Pelo preço vale a pena, ambiente diferente e bonitinho, mas é um hotel antigo que necessita de reforma. Ponto negativo mto forte é que eles não permitem delivery. Imagina vc chegar cansado no hotel e ser obrigado a pedir somente do restaurante deles? Não tem opção de pedir uma salada, sushi ou qualquer outro lugar que queira. Entao tem que sair cansado p comprar comida pq eles nao permitem delivery. As al.ofadas necessotam see higienizadas, se olhsr por debaixo da capa estão mofadas. Fora isso, é um hotel bem diferente daqueles quartos de hotel iguais.
3-night trip
Verified

10/10 Exceptional

Ótima
Elvis Henrique, 2-night trip
Verified

8/10 Very good

Providencial

Boa estadia, atendimento profissional, ambiente natural agradável.
Antonio, 1-night trip
Verified

10/10 Exceptional

.

Tudo otimo, um lugar lindo!!
Edvania, 1-night trip
Verified

2/10 Poor

Ruim

Fogão não funcionava. Não houve limpeza do quarto.
William, 1-night trip