In the heart of Cusco Historic Center, San Francisco Plaza Hotel welcomes you with a rooftop terrace offering stunning views. Enjoy a breakfast buffet, stay connected with in-room WiFi, and explore nearby San Pedro Market and Plaza de Armas.
Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive
San Pedro Station - 7 min walk
Poroy Station - 8 min drive
Cusco Wanchaq Station - 23 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Sección de jugos - 5 min walk
Yokomo Restaurant Cusco - 3 min walk
Aulita Cafe Boutique - 3 min walk
Chifa Hao-Yun - 6 min walk
El Mordisc'o Restaurant - 4 min walk
About this property
San Francisco Plaza Hotel
Located just 4 mi (6.4 km) from the airport, San Francisco Plaza Hotel offers a shuttle (available 24 hours). You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a rooftop terrace and a terrace.
At a glance
DONE
Hotel size
30 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 9:00 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 5 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
2 buildings/towers
Built in 2010
Safe-deposit box at front desk
Rooftop terrace
Library
Banquet hall
Colonial architecture
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping (surcharge)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Optional extras
Airport shuttle service is offered for an extra charge of USD 7.00 per vehicle (one way)
Area shuttle service is offered for an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20450791980
Also known as
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel
San Francisco Plaza Cusco
San Francisco Plaza
Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel
San Francisco Plaza Hotel Cusco
San Francisco Plaza Hotel Hotel Cusco
Frequently asked questions
Does San Francisco Plaza Hotel offer free cancellation for a full refund?
Yes, San Francisco Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at San Francisco Plaza Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at San Francisco Plaza Hotel?
Sorry, there's no onsite parking at San Francisco Plaza Hotel.
Is airport shuttle service offered by San Francisco Plaza Hotel?
Yes, an airport shuttle is available. The charge is USD 7.00 per vehicle one way.
What are the check-in and check-out times at San Francisco Plaza Hotel?
Check-in start time: 10:00 AM; Check-in end time: anytime. Check-out time is 9:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near San Francisco Plaza Hotel?
Yes, there's an onsite restaurant.
What's the area around San Francisco Plaza Hotel like?
San Francisco Plaza Hotel is a short 7-minute walk from San Pedro Station and 7 minutes' walk from Plaza de Armas.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 21, 2026
Safe secure convenient friendly place. Since had early morn departure, packed to go breakfast.
Good restaurant, wifi, heat, nice lobby. Only issue was that hot water before 7 am was not available, they said cylinder freezes.
Good beds, clean sheets and towels, good bar, should be more like a Four Star Hotel.
Plan to stay here again on return from Machu Pichu
Sanjiv
Sanjiv, 2-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Good clean safe secure hotel, good beds, safe, staff, breakfast, restaurant, nice wifi, convenient location.
The portable room heaters are not effective and challenging to get hot water for bath before 6 am (heaters freeze overnight).
Sanjiv
Sanjiv, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Nice Place to stay, friendly staff and great location
Claudia
Claudia, 2-night trip
Verified
10/10 Exceptional
May 26, 2025
Lovely room, helpful staff and in a perfect location for seeing Cusco
Nigel
Nigel, 3-night trip
Verified
2/10 Poor
Jan 10, 2026
Got salmonella infection from eggs at breakfast and god hospitalized, wanted a late check out because of the situation, but then I needed to pay for one more night. Rooms are big, but not clean. Perfect location.
Elisabeth
Elisabeth, 4-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Property is great, modern, clean centrally located .staff is very accommodating and courteous. Toiletries could improve and a a mini grudge would be awesome!
Karina
Karina, 1-night trip
Verified
4/10 Fair
Dec 28, 2024
We booked a tripple room and there was pictures showing a room on the top floor with nice hight to the ceiling. Instead we got a room on first floor without windows at all to the outside, only one window to the inside of the hotel staircase! And the staircase was lit most of the night, and people coming and going. Terrible. Also the room was too hot, and no air. Probably because there was no windows to the outside. Felt like being in a cellar.
The room had a bath tub but out of function. It lacked both handle to start the water and a stopper in the tub. On the first night the water pipes broke in the bathroom sink so there was water on the floor when we woke up. Also the toilet did not work. Luckily the hotel managed to solve the issue during the day, and since we were off all day, it didn't bother us.
The upside to this hotel is the friendly staff and extraordinary decorations. The go all in with paintings and sculptures. Also the location is great, everything in old town of Cusco in walking distance. If we had gotten the room we thought we booked (and not a cellar), the stay could have been pretty nice.
Hannah
Hannah, 2-night trip
Verified
8/10 Very good
May 30, 2023
Spacious rooms.
Ariel
Ariel, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2023
Thank you for your excellent service.
Tommy
Tommy, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2024
Pay attention to your bags.There is no elevator.
Luiz Gustavo
Luiz Gustavo, 1-night trip
Verified
6/10 Good
Mar 14, 2023
We stayed for 2 nights in February, and this is one of around 15 similarly priced hotels that we stayed in around Latin America. Well-located, around 10 minutes walk from the central Plaza and its restaurants. Suite rooms over two levels. Very comfy beds, albeit rooms would benefit from better lighting. Hot water, but slow to arrive at showers - fine if you know beforehand but frustrating 5-10 minutes otherwise. Downstairs seating area lined with religious icon paintings offer a striking decoration.
Andrew
Andrew, 1-night trip
Verified
6/10 Good
Aug 5, 2025
The staff were excellent and the location was good but the hotel would benefit from proper heating and warm bedding.
daniel
daniel, 3-night trip
Verified
4/10 Fair
May 11, 2025
Al llegar al alojamiento me cobraron 2 piezas de 3 camas, sin embargo, nos dieron una de 3 camas y 1 de 2 camas. Se cortó el agua h fue problema del hotel. Mal servicio de desayuno, pobre.
Carolina Andrea
Carolina Andrea, 3-night trip
Verified
8/10 Very good
Nov 25, 2024
Bom custo benefício
Hotel bem localizado, funcionário gentis e bom café da manhã
Marcelo
Marcelo, 2-night trip
Verified
8/10 Very good
Mar 21, 2023
Muy buena opción en Cuzco!
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2022
O hotel é uma graça, a decoração é linda, as acomodações são ótimas, tudo muito limpo, o pessoal que trabalha no hotel são muito atenciosos e prestativos. A única coisa que poderia ser um pouco melhor é o café da manhã.
Sara de Paula
Sara de Paula, 5-night trip
Verified
6/10 Good
Jan 31, 2022
Bra men otillräckligt med varmvatten och värme.
Trevlig miljö och bra läge, men saknades varmvatten flera gånger och det var kallt på rummet. Hade två olika rum. Det ena hade en AC med värme och det andra rummet saknade detta.
Anders
Anders, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2021
Personal muy atento
Pedro
Pedro, 3-night trip
Verified
10/10 Exceptional
Aug 22, 2020
Super hôtel
Très bel hôtel, super situation géographique !
La piscine fait vraiment un bien fou.
Miguel
Miguel, 2-night trip
Verified
10/10 Exceptional
Mar 15, 2020
Staff was helpful! Pricing was Great! Beautiful Entrance! Room was cozy!
Lyndsay
Lyndsay, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2020
The property had a warm friendly feel.
The staff went above and beyond to help my family with a emergency.
Wonderful place to stay.
Denise
Denise, 2-night trip
Verified
6/10 Good
Mar 12, 2020
Debe mejorar la gestión
Fue decepcionante tener que solicitar arreglos o servicios que debieran estar resueltos por protocolo de funcionamiento. Tiene un problema de management porque el personal es muy atento y servicial.
Susana
Susana, 4-night trip
Verified
8/10 Very good
Feb 24, 2020
comfortable night!
Hotel was really good value for money and the rooms were nice and spacious. The bathroom was massive and with a large spa as well. Breakfast was fairly simple, but not bad. Overall a pretty good stay!
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Feb 20, 2020
Muy amables
Hotel Colonial con muchas pinturas muy bonito
JOSE FABIAN
JOSE FABIAN, 2-night trip
Verified
10/10 Exceptional
Nov 29, 2019
Muito Satisfeita
Muito limpo e confortável. Ótimo atendimento e café da manhã excelente.