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Phuket Panwa Beachfront Resort

5.0 star property
Luxury Wichit hotel with private beach, connected to a shopping center

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At Phuket Panwa Beachfront Resort, you can indulge in a beachfront dining experience and enjoy Mediterranean cuisine at one of the two on-site restaurants. Relax by the poolside bar or unwind with yoga classes and Pilates sessions at the 24-hour gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Two Bedroom Panwa Sea View Suite

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Two Bedroom Panwa Sea View Suite

  • Sleeps 4
  • Free WiFi

View all photos for Two Bedroom Penthouse Suite

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Two Bedroom Penthouse Suite

  • Sleeps 4
  • Free WiFi

View all photos for Resort Classic Twin Room

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Resort Classic Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Classic Room, 1 King Bed

  • Resort view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Suite, 1 Bedroom (Garden)

Classic Suite, 1 Bedroom (Garden) | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Classic Suite, 1 Bedroom (Garden)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Sea View (Panwa)

Suite, 1 Bedroom, Sea View (Panwa) | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Sea View (Panwa)

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Andaman Sea View, 1 King Bed

Andaman Sea View, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Andaman Sea View, 1 King Bed

  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Balcony, Sea View (Grand Andaman)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Room, Balcony, Sea View (Grand Andaman)

  • Sea view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, Terrace, Sea View (Grand Andaman)

Beach/ocean view

Room, Terrace, Sea View (Grand Andaman)

  • Sea view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Sea View (Panwa)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 2 Bedrooms, Sea View (Panwa)

  • Sea view
  • 285 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Andaman Sea View, 2 Twin Beds

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Andaman Sea View, 2 Twin Beds

  • Partial ocean view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Classic Room, 2 Twin Beds

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Penthouse, 2 Bedrooms (Suite)

Penthouse, 2 Bedrooms (Suite) | Living area | 37-inch LED TV with digital channels, TV, fireplace

Penthouse, 2 Bedrooms (Suite)

  • Sea view
  • 330 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom, Sea View (Grand Andaman)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Family Suite, 1 Bedroom, Sea View (Grand Andaman)

  • Sea view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Duplex, 1 Bedroom, Pool Access (Panwa Suite)

Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds, minibar

Duplex, 1 Bedroom, Pool Access (Panwa Suite)

  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

2 outdoor pools, open 7 AM to 7 PM, free cabanas, pool umbrellas
Pullman Phuket Panwa Beach Resort
Cape Panwa
  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
8.6 out of 10, Excellent, 682 reviews
The price is CNY562
CNY667 total
includes taxes & fees
Jun 19 - Jun 20
Pullman Phuket Panwa Beach Resort
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About the neighborhood

Map
9/99 Moo 7, Sakdidech Road, Vichit Sub-District, Muang, Wichit, Phuket, 83000

What's nearby

  • Cape Panwa - 1 min walk - 0.0 km
  • Phuket Weekend Market - 11 min drive - 9.2 km
  • Patong Beach - 29 min drive - 21.5 km
  • Kata Beach - 29 min drive - 23.7 km
  • Karon Beach - 31 min drive - 25.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪ร้านอาหารเช้าอิสลาม - ‬3 min drive
  • ‪AKOYA | Star Lounge - ‬4 min drive
  • ‪The Junction - ‬3 min drive
  • ‪The Parlour - ‬5 min drive
  • ‪The Mangrove Panwa Phuket Resort - ‬5 min drive

About this property

Phuket Panwa Beachfront Resort

Putting you within a 10-minute drive of Naka Weekend Market, Phuket Panwa Beachfront Resort offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center and a sauna. Patio, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Pool gate
  • Stroller
  • Lifeguard on site

What to do

  • On a private beach
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Canoeing
  • Bicycle rentals nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center (312 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 2 outdoor pools
  • Sauna
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Tile flooring in room

Room amenities

Be entertained

  • DVD player
  • 37-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Patio - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Biscuit - Overlooking the garden, this coffee shop serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 1000 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: THB 1990
  • Christmas Eve (December 24) Gala Dinner per child: THB 987 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 3500
  • New Year's Eve (December 31) Gala Dinner per child: THB 1750 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 825 for adults and THB 825 for children
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1900.0 per day
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Phuket Panwa Beachfront Resort Wichit
Crowne Plaza Phuket Panwa Beach Hotel Wichit
Phuket Panwa Beachfront Wichit
Phuket Panwa Beachfront
Crowne Plaza Phuket Panwa Beach Resort Wichit
Crowne Plaza Phuket Panwa Beach Wichit
Crowne Plaza Phuket Panwa Wic
Phuket Panwa Beachfront Wichit
Crowne Plaza Phuket Panwa Beach

Frequently asked questions

Does Phuket Panwa Beachfront Resort offer free cancellation for a full refund?

Yes, Phuket Panwa Beachfront Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Phuket Panwa Beachfront Resort?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Phuket Panwa Beachfront Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Phuket Panwa Beachfront Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Phuket Panwa Beachfront Resort?

Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.

What are the check-in and check-out times at Phuket Panwa Beachfront Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at Phuket Panwa Beachfront Resort and nearby?

Have fun with onsite activities like kayaking, rowing, and volleyball. Additional recreation onsite includes Pilates, volleyball, and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a private beach and a 24-hour fitness center. Phuket Panwa Beachfront Resort also has a sauna and a garden.

Are there restaurants at or near Phuket Panwa Beachfront Resort?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

Does Phuket Panwa Beachfront Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Phuket Panwa Beachfront Resort like?

Phuket Panwa Beachfront Resort puts you in Cape Panwa, in the heart of Wichit. Popular attractions include Bangla Road, which is 21 minutes away by car.

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Reviews

Phuket Panwa Beachfront Resort Reviews

8.8

Excellent

9.0

Cleanliness

6.8

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel features clean, large, and well-maintained pools with plenty of deck chairs and umbrellas. (10 reviews)
  • Breakfast was excellent with a large variety of food options. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Taxi
Food
Lobby
Children
Massage

Reviews

Verified

8/10 Very good

Great prpoerty and amenities good for relaxing and courteous staff
SOHAIL, 2-night trip
Verified

10/10 Exceptional

Nice and spacious room Beautiful decor Good food Very nice staff Great massage room
Luis, 5-night trip
Verified

10/10 Exceptional

It is nice and quite area away from the bustling hustling of Patong. My family thoroughly enjoy our stay.
Quang, 7-night trip
Verified

10/10 Exceptional

Loved this property and loved the breakfast. Calm, elegant, classy.
Jeff, 1-night trip
Verified

10/10 Exceptional

A wonderful experience. Staff are very friendly and welcoming.
Brandon, 4-night trip
Verified

10/10 Exceptional

Great location for a quite stay

Great location for a quite stay . No shops , no fuss. We had the pool to ourselves each day . Food is great , service outstanding . Nothing is to much trouble.
View from our room
Sun rise is a must get up at 545 to see the show
George, 3-night trip
Verified

8/10 Very good

Staffs are super helpful. Staffs fulfilled my requests and needs. Delux room with pool at ocean front is so special and uniques that no other hotel in Phuket can offer.
Pyi, 3-night trip
Verified

10/10 Exceptional

The view is amazing. Waking you to the sunrise was one of the best experiences at the resort. Very clean. Room was very spacious. Room was cleaned every day.
Nerisha, 3-night trip
Verified

10/10 Exceptional

In terms of calmness and hassle this is a chill place away from the hustle and bustle. Use the app bolt as taxi, and getting to Patong or the old centre is cheap and affordable.
Philipp, 4-night trip
Verified

10/10 Exceptional

We had a great time staying here for 9 nights in January. Room is super spacious and clean. Staff are very friendly and accommodating. Buffet breakfast is pretty good and have everything for all fuzzy eaters. Two big pools is great for kids and grownups alike. Location is the best of all with wide view of Adaman sea and facing sunrise. I would very much recommend if you like nice and quiet family friendly location in Phuket.
Su Mon, 9-night trip
Verified

6/10 Good

Quiet far from main areas and attractions. Property is very big and bit old type. Food taste average. Service good. Also airport is very far.
Rupali, 2-night trip
Verified

10/10 Exceptional

Crowne plaza has : 1. Good pools to accommodate clients 2. The breakfast is superb and head chef interacts with people and keeps client convenience at the top. 3. Staff is also very trained and greets and complete chores and with smile.
Verified

10/10 Exceptional

Great property- some rooms are dated now.. but overall great. The manager Nu was excellent and accommodating in all our requests. Thanks Nu- We had a good time overall - Very close to the pier incase your are taking the day tours, we did a tour from “love Andaman” starting at this pier and was super good. Look for Ruby and Anna at the day tour.
Uday, 3-night trip
Verified

10/10 Exceptional

beautiful getaway...

Secluded, away from the rif-raff of the touristy areas, a quaint high-end hotel. The hotel has probably seen it's best days, but still carries the remnants of that aristocratic hygiene, the beauty, personal service, open and unused spaces... not built with $/sq-ft in mind.. Wife and I (in our late 40s) were looking for a get-away from the silicon-valley rat race, to-- not work, not care for vacation activities, ... just be in serene surroundings, eat local food, do long walks and hikes, listen to music with a glass of wine in our ocean-front balcony... This place was it...
Baber, 6-night trip
Verified

8/10 Very good

Phuket Panwa Beachfront Resort

I had a great stay at this hotel! The receptionist was always available and very helpful. The view is fantastic, especially with the pool and beach right in front of the hotel. The only small issue was the spa availability – I had an amazing session and wanted more, but couldn’t book additional appointments. It would be great if the pool and spa hours could be extended from 8 AM to 10 PM instead of the current 8 AM to 8 PM. Also I wanted a villa with the beach view if I had been explained the charges of upgrading my room I would have done it.
Mustafa, 3-night trip
Verified

6/10 Good

Great but needs to improve.

Lovely hotel and the current staff are very courteous. But the hotel is understaffed. Felt a bit dead, and no liveliness in the place. It has great potential and scope for improvement. The amenities are old. Needs upgrading. The towels were old, needs to be changed.
2-night trip
Verified

10/10 Exceptional

Great & Comfy Resort

Phuket Panwa is a great hotel in a quiet and scenic location. A stretch to call it 5-stars, but it would certainly make a great 4-star hotel. The rooms were dated, but very comfortable. When you have sea facing rooms, just know there's high & low tides. When it's high tide, the view is scenic and serene, takes your mind away from reality. The breakfast buffet has a great selection of your usual international and local fares. The small private beach could certainly do with some garbage pick ups, but it could also be a case of hotel guests that don't pick up after themselves. We enjoyed ourselves very much during the 3 nights there and would certainly stay at the resort again as it's only 15-20 mins away from Phuket Old Town by taxi.
3-night trip
Verified

8/10 Very good

Nice hotel

The room had a funky smell when we arrived but the cleaner the next day left the air conditioner on all daywhile we were out, and the room smelled much better. The bathroom was dated, needed sink and shower upgrade. The shower stall was always flooded after a shower. Bed was kibg and very comfortable. The breakfast was Excellent! with many varieties of food, and cuppacinos! You had to taxi to town, to far to walk, which i think was only the downside for us. And the beach was muddy , you can't swim there
Joan, 4-night trip
Verified

10/10 Exceptional

We wanted to start our time in Phuket away from the hustle and bustle and to simply relax and unwind…and this was the perfect place for it. The beach is pretty much private to this hotel and the large pools on offer were clean, large in size and had plenty of deck chairs and shade umbrellas. The buffet breakfast was large and extremely varied in what was offered. The views from our room across the bay and the sunrises were fantastic. Local eateries are not in abundance but the hiring of scooters enables this to happen. The staff were always friendly and ever-helpful. The quality of the service of the rooms varied from day to day which was a little surprising - we had to ask for more towels each day. Overall, a lovely area, and well recommended.
Mark, 4-night trip
Verified

2/10 Poor

The only thing I liked was the staff. The hotel was old, far from everything, ugly neighborhood, old, depressing, needs a lot of renovations and painting. Looks mot taken care of. I just left the second night. The beach side is an ugly swamp. I decided to loose the money of three more nights and move to another hotel. It was the best decision ever. J W Marriot Phuket Resort & Spa. 10 stars out of 5 at $165 per night. Early checkout from the Phuket Pawna was the best money I ever lost!!!!!!!!
Fabiana, 5-night trip
Verified

6/10 Good

The pool access room was pretty nice expect it does not explain on Expedia that it is a two story loft and the food selection is pretty limited. They have the design and makings of a five star resort but fall short. We were overcharged and received an email promising our refund over one month ago and still have not received it. The staff were polite and the area is quiet. It is quite a distance from Phuket town where all the shops, restaurants etc are located. It could have been better and we are still waiting on the refund promised.
Brian, 14-night trip
Verified

8/10 Very good

Good: nice room, comfy bed, big space, nice little couch, great pool. Dinner was lovely and not over expensive. Great to be in an area of Phuket that was quiet. Friendly attentive staff. Area: had to walk quite far for an atm. They should have one in the lobby. The spa and restaurant across the street are very nice. The ladies have a great massage that wasn't too expensive and I had dinner and takeout at Sam's 3 times. Delicious. 7-11 handy. The woman outside to the right did all my laundry for 80 Baht a kg and it was folded and nice and clean. Not so good: I think the resort is still trying to recover from the pandemic. One restaurant open and one pool. I couldn't even see a pool number two. My bath tub taps weren't working and when my room got humid there were handprints and other stuff all over the outside glass. Someone came and cleaned it all promptly. Crowne plaza should definitely be using glass water bottles in the room like the other hotels in Phuket and no need for the little shampoo etc bottles now, it should all be in refill shower bottles. Overall a lovely stay and I would recommend if you'd like to be in a quiet area of Phuket.
Jana, 5-night trip
Verified

6/10 Good

Isolated relaxed with limited & pricy food options

Most of the staff were super nice and helpful. Never any troubles. Breakfast table was great. Rooms very big and clean, even though they might not be up to the same 5 star class as in Europe or America, it was acceptable for the price. The worst case was that we "were sold" on the fact that the hotel was advertised to offer 2 restaurant options, because of the fact that there's only one mediocre restaurant close (Sam's) we thought it was important. The restaurants are essentially the same kitchen with the same menu... False advertisement. In addition to that, restaurant menu is super expensive and not really up to par in quality compared to the local high rated restaurants that are 30-50% of the price. For example we paid 5 dollars for a glass of concentrated apple juice at the bar! Cocktails were good though! We brought a 15 months old and a 4 year old. They had a blast, enjoying the kids playroom each day, eating of the kids menu, and swimming in the main pool. The kids pool was far from the bar and facilities, and didn't have any benches close to the pool so we ended up spending all days by the main pool. All in all, a fine experience, bit bummed out by the location needing a taxi to get everywhere, specially when you have young kids and you want to use the stroller for them to sleep in. And the price of the restaurant, and lack of variety was a killer. It's still a very safe place to stay with kids, if you are looking to relax in the same location for a while.
Jon Ingi, 12-night trip
Verified

4/10 Fair

For me, this hotel was a major disappointment for the following reasons: 1) Advertised as a 5-star hotel in various booking platforms, but unfortunately, it does not meet 5-star standards. 2) The overall level of service is very low. The staff is friendly but highly unprofessional. The reception is mostly staffed by very young girls who likely lack experience working in a reputable hotel. 3) The entire interior design and technology of the hotel are very old and do not function properly. The furniture in the room is worn out and dirty. 4) There are no mattress covers in the hotel to make the bed softer and more comfortable. 5) I stayed in a duplex suite (with pool access). In this room, the curtains can be moved by a button, but unfortunately, it did not work. To use the curtains, they had to be disconnected from the motor. 6) For the first three days, there was no internet in my room. I reported it immediately, but unfortunately, it could not be fixed in the first two days. Every day, some men came to deal with the issue, and on the third day, they managed to get the wifi network working. The internet connection throughout the hotel is very poor, highly unstable, and has low speed (up to 9 Mbps). 7) The bathroom drainage primarily emitted a very bad odor at night. 8) The pool water in rooms with pool access was slightly dirty. Chlorine was manually thrown into the pool in the evening – it does not leave a reliable impression. 9) Service in the restaurant during breakfast wa
Verified

10/10 Exceptional

This place was amazing I would definitely recommend
Destiny, 2-night trip