Does Sepilok Jungle Resort offer free cancellation for a full refund?

Yes, Sepilok Jungle Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sepilok Jungle Resort?

Yes, there's an outdoor pool and a children's pool.

Is parking offered on site at Sepilok Jungle Resort?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Sepilok Jungle Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Sepilok Jungle Resort and nearby?

Have fun with nearby activities like fishing and hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.

Are there restaurants at or near Sepilok Jungle Resort?

Yes, Banana Cafe offers alfresco dining and garden views.

What's the area around Sepilok Jungle Resort like?

Sepilok Jungle Resort is a short 4-minute walk from Sepilok Orangutan Rehabilitation Centre and 5 minutes' walk from Borneo Sun Bear Conservation Centre.

Sepilok Jungle Resort, Sandakan: Hotel Reviews, Rooms & Prices

8/10 Very good

Jul 5, 2023

Orangutan sanctuary and sun bear sanctuary were in walking distance from our resort, which was great. It allowed us to spend the whole day there. A must place to stay to see the orangutans.

Edward, 2-night trip

8/10 Very good

Apr 30, 2023

This property has the most beautiful location & surroundings - outdoor restaurant is great! rooms fairly average but clean

Lynne, 2-night trip

4/10 Fair

Feb 27, 2023

NIce setting, terrible rooms, terrible bathrooms. Food was "edible" Staff were nice

Alejandro, 1-night trip

6/10 Good

Dec 19, 2024

Bruyant la nuit.

Elise, 2-night trip

4/10 Fair

Sep 5, 2025

Poor

The room was very shadow, old and I would say dirty. Was on -1 floor (maybe I was unlucky to be assigned this Room). Bad experience for the room. Location is good, also the pool.

Alba, 1-night trip

8/10 Very good

Mar 12, 2024

The staff were very helpful and obliging. The owner however has a few too many rules, and I felt like I was in a military boarding school at times. Overall however, my stay was very good.

3-night trip

6/10 Good

Apr 2, 2025

A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.

Thomas, 1-night trip

10/10 Exceptional

Jul 15, 2023

Great value in Sepilok

Stayed for 3 nights at the Seilok Jungle Resort and had a really good time. Staff are friendly and helpful and the hotel has the best location for visiting the attractions in Sepilok. Our room was comfortable, although mosquito nets for the beds would have been good, as there is plenty of wildlife onsite! Breakfast was substantial and the onsite restaurant offers a good range of options for evening meal. The pool is a bonus and very welcome after a hot day in the rainforest. Value for money is excellent, making this a great option for a stay in Sepilok.

Craig, 3-night trip

8/10 Very good

Apr 11, 2023

Pretty gardens. Run down buildings in need of repair. I feel unsafe on many of the timber walkways.

Eileen, 3-night trip

10/10 Exceptional

Oct 28, 2025

Convenient and close to Orangutans!!

Andrew, 1-night trip

4/10 Fair

Jul 29, 2025

レセプションから部屋迄のアクセスに階段が多い

TAMIKO, 1-night trip

4/10 Fair

Jul 21, 2025

Gammalt slitet hotel

Jättefin bild på poolen. Den fick oss att välja detta hotell. Nu finns det inte så många andra att välja på i närheten så det fick bli detta då det är väldigt nära till orangutanger och solbjörnar Men gammalt och slitet, trånga rum även då vi valde "delux". Slitna toaletter och duschar. Frukosten var inte mycket att hänga i granen. En frukt, en sorts ägg och en korv fanns att äta. Ingen juice utan vatten och kaffe Skulle kunna bli ett toppenhotell med lite mer serviceminded personal och några hinkar målarfärg. Men skall ni bo 1 natt för att enkelt kunna ta er till Orangutangerna som ligger knappt 5 min promenad bort så funkar det kanon.

Jolle, 3-night trip

6/10 Good

Jul 4, 2025

Unsafe old room

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.

Judith, 3-night trip

4/10 Fair

May 31, 2025

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.

Baljit, 1-night trip

8/10 Very good

May 30, 2025

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.

Angela, 1-night trip

6/10 Good

May 26, 2025

Setting was lovely and very convenient for OrangUtanRehabilitation and So nbear conservation. Accommodation was mediocre as was food. Bathroom very basic and toilet and sink both leaked constantly.

Gail, 1-night trip

10/10 Exceptional

May 19, 2025

Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature

Delia, 1-night trip

2/10 Poor

May 8, 2025

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.

John, 2-night trip

2/10 Poor

Mar 28, 2025

Property is run down

Desiree, 2-night trip

8/10 Very good

Mar 26, 2025

Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience. Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.

Christina, 3-night trip

2/10 Poor

Mar 19, 2025

Ne venez pas ici

Points positifs : - la gentillesse du personnel - le petit déjeuner en buffet Points négatifs : - Tuyau qui fuit sous le lavabo de la sdb, tout coule sur les pieds - Pas de débit dans la douche - Literie à ressort, j’ai eu mal au dos durant les 2 jours suivants - Draps tachés - Beaucoup de betes dans la chambre, notamment des termites - Murs très fins à ce demander presque s’il y en a (les salariés font du bruit dès 7h à parler fort) - le restaurant est extrêmement chère - Eviter de mettre les sacs à dos dans la salle de prières, cela nous aurait permis de ne pas attendre 10 minutes lors de notre départ pour les récupérer.

Gloria, 1-night trip

10/10 Exceptional

Mar 13, 2025

Great place to stay!

Great accommodation with nice pool. Superior room definitely worth it vs standard

2-night trip

8/10 Very good

Mar 10, 2025

Great spot for Sepilok just a bit run down

We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.

Charlotte, 2-night trip

10/10 Exceptional

Mar 9, 2025

Beautiful surroundings

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.

Neil, 2-night trip

8/10 Very good

Feb 9, 2025

Ihana ympäristö

Kaunis ympäristö. Huoneissa kulumista.

1-night trip

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