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Lake Saroma Tsuruga Resort

4.0 star property
Lakefront resort in Kitami with 2 restaurants and bar/lounge

Choose dates to view prices

Nestled by the sea, Lake Saroma Tsuruga Resort offers a serene escape with its indoor mineral hot spring and steam room. Unwind in the garden, indulge in Fusion cuisine at one of two on-site restaurants, or enjoy bike rentals and coffee/tea in the lobby.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free airport shuttle
  • Steam room
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
  • Computer station

Feel at home (6)

  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY1,416
CNY1,571 total
May 19 - May 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room with Shower, Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Standard Twin Room with Shower, Non Smoking (Lake View)

8.0 out of 10
Very good
(3 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room with Shower, Non Smoking (Lake View)

Superior Twin Room with Shower, Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets

Superior Twin Room with Shower, Non Smoking (Lake View)

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese Style Room,Non Smoking (Lake View)

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese & Western Style Room,Non Smoking (Lake View)

Premium bedding, in-room safe, free WiFi, bed sheets

Japanese & Western Style Room,Non Smoking (Lake View)

  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking (Lake View)

Deluxe Twin Room, Non Smoking (Lake View) | Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Lake View)

  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Moderate Twin Room-Lakefront, Non Smoking

Moderate Twin Room-Lakefront, Non Smoking | Premium bedding, in-room safe, free WiFi, bed sheets

Moderate Twin Room-Lakefront, Non Smoking

  • Partial lake view
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Twin Room with Shower-Lakefront, Non Smoking

Economy Twin Room with Shower-Lakefront, Non Smoking | Premium bedding, in-room safe, free WiFi, bed sheets

Economy Twin Room with Shower-Lakefront, Non Smoking

  • Partial lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Garden views, open daily
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
Abashiri
  • Onsen
  • Spa
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 291 reviews
The price is CNY1,605
CNY1,778 total
May 19 - May 20
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
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About the neighborhood

Map
306-1 Sakaeura, Tokoro cho, Kitami, Hokkaido, 093-0216

What's nearby

  • Abashiri Quasi-National Park - 1 min walk - 0.0 km
  • Lake Saroma Wakka Nature Centre - 2 min drive - 1.8 km
  • Abashiri Prison Museum - 54 min drive - 47.4 km
  • Abashiri Historical Museum - 55 min drive - 49.1 km
  • Tokyo University of Agriculture - 59 min drive - 51.9 km

Getting around

  • Memanbetsu Airport (MMB) - 58 min drive
  • Okhotsk - Monbetsu Airport (MBE) - 69 min drive
  • Yobito station - 38 min drive
  • Free airport shuttle

Restaurants

  • ‪レストハウス ところ - ‬8 min drive
  • ‪レストハウス華湖 - ‬6 min drive
  • ‪Cafe しゃべりたい - ‬9 min drive
  • ‪La Mer Restaurant - ‬3 min walk
  • ‪松寿し - ‬9 min drive

About this property

Lake Saroma Tsuruga Resort

  • Enjoy your visit to Kitami with a stay at Lake Saroma Tsuruga Resort. Guests looking for a bite to eat can check out La mer, one of 2 restaurants, which serves Fusion cuisine. A free airport shuttle, a bar/lounge, and a steam room are other highlights.

At a glance

DONE

Hotel size

    • 68 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 10:00 AM to 4:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Hot springs
  • Pool table
  • Table tennis
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in lobby
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Dining

La mer - This buffet restaurant specializes in Fusion cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 3300 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Guests with tattoos are not able to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Lake Saroma

Lake Saroma Tsuruga Kitami

Lake Saroma Tsuruga Resort Kitami

Lake Saroma Tsuruga Resort Kitami

Lake Saroma Tsuruga Kitami

Lake Saroma Tsuruga

Resort Lake Saroma Tsuruga Resort Kitami

Kitami Lake Saroma Tsuruga Resort Resort

Resort Lake Saroma Tsuruga Resort

Lake Saroma Tsuruga Kitami

Saroma Tsuruga Resort Kitami

Lake Saroma Tsuruga Resort Resort

Lake Saroma Tsuruga Resort Kitami

Lake Saroma Tsuruga Resort Resort Kitami

Frequently asked questions

Does Lake Saroma Tsuruga Resort offer free cancellation for a full refund?

Yes, Lake Saroma Tsuruga Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lake Saroma Tsuruga Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of JPY 3300 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Lake Saroma Tsuruga Resort?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Lake Saroma Tsuruga Resort?

Yes, a free airport shuttle is available from 10:00 AM to 4:00 PM on request.

What are the check-in and check-out times at Lake Saroma Tsuruga Resort?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM.

What is there to do at Lake Saroma Tsuruga Resort and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation onsite includes hot springs. Enjoy amenities like a steam room and a garden.

Are there restaurants at or near Lake Saroma Tsuruga Resort?

Yes, there are 2 onsite restaurants, featuring Fusion cuisine.

What's the area around Lake Saroma Tsuruga Resort like?

Lake Saroma Tsuruga Resort is located on the waterfront, a short 19-minute walk from Lake Saroma Wakka Nature Centre and 10 minutes' walk from Abashiri Quasi-National Park.

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Reviews

Lake Saroma Tsuruga Resort Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Location

8.8

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

We stayed only for a night due to a road trip scheduled. It was a very pleasant stay with some stunning views.
Manju, 1-night trip
Verified

10/10 Exceptional

Very peaceful and has beautiful scenery. Love the birds around the sea.
Samantha, 1-night trip
Verified

8/10 Very good

Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!
Alan, 3-night trip
Verified

8/10 Very good

Good
Mei kuen vicky, 1-night trip
Verified

10/10 Exceptional

非常に良い宿です♪ 食事も美味しく頂きました♪ バーも良く良いお酒を飲み楽しかったです🍺
YOSHIYUKI, 1-night trip
Verified

10/10 Exceptional

Spa Personnel très agréable
ANGELICA, 1-night trip
Verified

10/10 Exceptional

整體都非常好, 會再回住.
HUA-FENG, 1-night trip
Verified

6/10 Good

施設故障ということで温泉の露天風呂が閉鎖されていました。チェックイン時には何も説明なく、浴場に入って初めて張り紙で知る状況でした。　温泉を楽しみにしての宿泊でしたのでとても残念でした。
Keiko, 1-night trip
Verified

10/10 Exceptional

22時30分に到着したが快くチェックインさせてくれた
MASAMI, 1-night trip
Verified

4/10 Fair

落ち着いた感じで良かったです
mitsuyo, 1-night trip
Verified

10/10 Exceptional

食事も美味しかった！
HIROFUMI, 1-night trip
Verified

8/10 Very good

フロのタオルが自由に使えない。レストランや部屋の冷房が弱いし、調整できない。経費節減はわかるがこういう点で再度宿泊をためらうことになる。
1-night trip
Verified

8/10 Very good

とてもゆっくり過ごせました。
???, 1-night trip
Verified

8/10 Very good

夕日が綺麗でしたー
yuka ri, 1-night trip
Verified

8/10 Very good

夕陽がとても綺麗！！

お世話になりました。 料理はとても満足でした。かなりの種類を提供してくれていました。味も標準より上だと思います。 建物がかなりの前なのか昭和感が残っていて、少し寂しい感じでした。 部屋はリニューアルしていて綺麗でした。 夕陽がとても綺麗に見えました！ 夕陽、景色をもっと全面に押し出してPRすれば良いのにもったいない感じです。 ホテルに着いたときのお出迎えはとても良い雰囲気で嬉しかったです。
部屋から
MASANORI, 1-night trip
Verified

8/10 Very good

一個唔錯的渡假酒店

整體不錯，人員有禮貌，房間都算大，又有海景，環境寧靜
MEI LING, 2-night trip
Verified

10/10 Exceptional

ホテルからの景色が最高でした。食事も美味しくて食べ過ぎてしまいました(笑)遠いけれど、また行きたいです。ホテルの皆さん、お世話になりました.
Hiroko, 1-night trip
Verified

6/10 Good

部屋が暑い
rokuro, 1-night trip
Verified

8/10 Very good

晚餐很豐富，飯店的服務人員很迅速 但是早餐顯得很陽春， 感覺飯店都把經費挪用到提供豐盛的晚餐上，但是泡湯環境實在不能跟一般的溫泉飯店比，尤其是2樓的女湯，從4～5年前我去的時候，就很像是游泳池，到現在還是一樣。戶外泡湯周遭的環境也不要用整潔一點…..用一條繩子拉一個小小的警戒線是要幹嘛……？不如拆除沒用處的座椅… 除了外面很安靜的鳥叫聲之外，睡覺是很安靜的，可以享受大自然的鳥鳴聲。 如果你對海鮮晚餐不是很在意的人，其他的溫泉飯店選擇會更好
hsiuchih, 1-night trip
Verified

6/10 Good

今いちでした。スタッフの対応も丁寧ですが、心がこもっていない。
koichi, 1-night trip
Verified

6/10 Good

鶴雅グループですが期待しない方が良い

他の鶴雅グループとは格が異なるので 期待はしない方が良い。 お風呂は大きくて気持ち良い。
MAMORU, 1-night trip
Verified

8/10 Very good

良くも悪くも伝統的な日本のリゾートホテルです

北海道に13の温泉旅館とビュッフェレストランを展開する鶴賀グループが運営するホテルです。サロマ湖畔にあり、レイクビューの部屋からはサロマ湖とサロマ湖に沈む夕陽を眺めることができます。部屋はそれなりに古さを感じますが、良く手入れされており、広さも十分にあって快適に過ごすことができました。部屋には双眼鏡が備えてあり、サロマ湖に飛来した水鳥を観察することができました。 私たちはビュッフェスタイルの夕食付きのプランで宿泊しましたが、はじめに大きな牡蠣やホタテ、特大の海老（ボタン海老？）などの刺身盛り合わせがテーブルにどんと置かれて、ビュッフェもステーキや蟹の天ぷらなど種類が多く、なかなか豪華でした。 Wi-Fiは通信が速度が遅く不安定な上に暗号化されておらず、改善が必要であると感じました。 車はホテルの玄関口でキーを預けて、移動させてもらいます。
部屋はそれなりの広さがあり快適に過ごせます
寝心地は良かったです
バスルーム
CHIAKI, 1-night trip
Verified

8/10 Very good

夕陽

湖が目の前で、夕陽をゆっくり見られました。
MICHIKO, 1-night trip
Verified

10/10 Exceptional

私の72歳誕生日旅行

サロマ湖の景観が野鳥や静けさでとても癒されました。
noriko, 1-night trip
Verified

10/10 Exceptional

１０年ぶり宿泊も料理レベルは高いまま

今回は１０年ぶりに宿泊したのですが、総合レベルは高いままでした。特に夕食・朝食は一級品で満足度かなり高めです。今回北海道で７泊しましたが、最も料理が美味しかったのがここです。サロマ湖周辺でおすすめの宿です。また予約します。
Yasuhiko, 1-night trip