A 4 room suite was booking. The entrance is far away from hotel, somewhere in a shopping mall.
The direction there is very unclear. Somewhere say the water park on 6 level, some say on 7 level. The direction is not clear. Actually it is on Level 7. However, need to go to Level 6 first and then walk a distance to an escalator and go up to Level 7. No clear instructions about it. Need to explore and feel frustrate.
Some facilities not in good condition, tear and wear.
We stayed in 3 room apartment, we found that all the beds are extremely in bad condition. it’s old, too soft and seems no spring, no support for body, everyone can’t sleep well. Each bed only have one blanket, no additional blanket can be provided. It’s seem a home stay instead of a hotel.
真实旅客
2 晚家庭旅行
8/10
服務清潔都不錯,房間隔音差房客走動聲音大!
CHIA HUA
2 晚商务旅行
10/10
真实旅客
1 晚商务旅行
2/10
A very poorly maintained hotel!! We were trapped in the lift for half hour. The lift dropped by 2 feet the moment we stepped into the lift with the lift doors open. Suddenly; the outer lift door slammed shut. The internal door was not closed and the lift started dropping down slowly with the doors open!!! After that the lift went up to the top floor and came down again, jerking violently intermittently. I really thought the lift was going to plunge!! It was the most frightening experience I ever had. After 30 mins, the technician let us out at the basement floor - supposed to be an emergency rescue exit! However, the basement exit was filled with construction items, and in pitch darkness. It was so terribly unsafe..
Andrew
3 晚家庭旅行
6/10
toilet water sound was loud from top floor, sleep was disturbing by the sound. Some ants was surrounding the table. Unable to provide shower cap upon request with reason out of stock.
Lim
1 晚行程
6/10
Aircon is tool noisy.
Suan Loke
1 晚行程
10/10
Rajneesh
1 晚行程
8/10
Muhammad Hisyam
2 晚结伴旅行
10/10
Perfect, but expensive
Mahendran
2 晚行程
8/10
Herkiran
1 晚行程
6/10
Yong
1 晚结伴旅行
2/10
The service was very poor. Try calling for room service and after call transferred here & there, unable to make any order. The housekeeping never come to our room on last day and there wasn’t any place that we can sit at the lobby. Very poorly managed hotel.
Boo Tiong
3 晚结伴旅行
6/10
Excellent location. Many eateries in the mall and direct bus to Cuty Square
真实旅客
2 晚结伴旅行
6/10
Room was old, surroundings are chaotic, mall was confusing