Skip to main content

Hotel Valaisia Crans Montana, a Faern Collection Resort

4.0 star property
Crans-Montana ski hotel with spa and ski storage

Choose dates to view prices

In the heart of Montana, Faern Crans-Montana Valaisia offers a warm welcome with a free breakfast buffet, an inviting poolside bar and refreshing outdoor pools. Unwind in the garden or indulge in aromatherapy at the on-site spa. With high-speed WiFi, ski passes and storage for enthusiasts plus bike rentals for explorers this upscale hotel is perfect for families.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and lazy river
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub

For families (6)

  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Work and wellness blend
This hotel combines business essentials with spa indulgences. Meeting rooms and in-room desks fuel productivity, while massages and hot tubs restore balance.
Fine French dining
Experience authentic French cuisine at the restaurant or opt for private dining. The hotel offers complimentary buffet breakfast, a cafe, and a stylish bar.
Pool paradise
This hotel offers a seasonal outdoor pool, a children's pool, and a lazy river. The pool area includes loungers, umbrellas, and a poolside bar.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Cosy Single Room, Mountain View

Cosy Single Room, Mountain View | In-room safe, desk, blackout drapes, free WiFi

Cosy Single Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Cosy Single Room

In-room safe, desk, blackout drapes, free WiFi

Cosy Single Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfy Double Room

In-room safe, desk, blackout drapes, free WiFi

Comfy Double Room

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View | In-room safe, desk, blackout drapes, free WiFi

Comfy Double Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Maxi Triple Room

In-room safe, desk, blackout drapes, free WiFi

Maxi Triple Room

  • 31 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Maxi Triple Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Maxi Triple Room, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

In-room safe, desk, blackout drapes, free WiFi

Family Room

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Family Room, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, free WiFi

Family Suite

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets
Alaia Lodge
Crans-Montana
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 116 reviews
The price is CNY811
CNY929 total
includes taxes & fees
May 26 - May 27
Alaia Lodge
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963

What's nearby

  • Verdets - 1 min walk - 0.0 km
  • Casino de Crans-Montana - 2 min walk - 0.2 km
  • Montana - Cry d'Er Gondola - 2 min walk - 0.2 km
  • Patinoire Ycoor - 2 min walk - 0.2 km
  • Miniature Train Museum - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 34 min drive
  • Randogne Montana Station - 12 min walk
  • Sierre/Siders Station - 17 min drive
  • Saint-Léonard Station - 20 min drive

Restaurants

  • ‪Zerodix - ‬15 min walk
  • ‪Restaurant Molino - ‬16 min walk
  • ‪Arnouva Restaurant - ‬13 min walk
  • ‪Café Bar 1900 - ‬15 min walk
  • ‪Cafe Du Centre - ‬4 min walk

About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

At Hotel Valaisia Crans Montana, a Faern Collection Resort, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in massages, body treatments, or aromatherapy, and French cuisine is served at Eteila Brasserie, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, a lazy river, and a poolside bar. Ski storage is also available.

At a glance

DONE

Hotel size

    • 134 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Thursday (7:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CHF 18 per day; includes in/out privileges)
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Lazy river
  • Playground
  • Children's games
  • Toys

What to do

  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Water skiing nearby
  • Ziplining nearby

Working away

  • Meeting room

Services

  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Area rugs in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Cobblestone flooring in public areas

Ski

  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Eteila Brasserie - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Renovations and closures

This property is closed from April 1 2026 to March 31 2027 (dates subject to change).
The property is closed between April 10 and June 15.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

  • Covered self parking costs CHF 18 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from June to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Hotel Valaisia

Hotel Valaisia Montana

Valaisia

Valaisia Montana

Hotel Valaisia Crans-Montana

Arenas Resort Valaisia Crans-Montana

Arenas Valaisia Crans-Montana

Hotel Arenas Resort Valaisia Crans-Montana

Crans-Montana Arenas Resort Valaisia Hotel

Hotel Arenas Resort Valaisia

Arenas Valaisia

Hotel Valaisia

Arenas Valaisia Crans Montana

Arenas Resort Valaisia

Valaisia Crans Montana

Faern Crans Montana Valaisia

Hotel Valaisia Crans Montana a Faern Collection Resort

Hotel Valaisia Crans Montana, a Faern Collection Resort Hotel

Frequently asked questions

Is Hotel Valaisia Crans Montana, a Faern Collection Resort currently open?

This property is closed from April 1 2026 to March 31 2027 (dates subject to change).

Does Hotel Valaisia Crans Montana, a Faern Collection Resort offer free cancellation for a full refund?

Yes, Hotel Valaisia Crans Montana, a Faern Collection Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes. Self parking costs CHF 18 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Valaisia Crans Montana, a Faern Collection Resort?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Valaisia Crans Montana, a Faern Collection Resort?

No, this hotel doesn't have a casino, but Casino de Crans-Montana (5-min walk) is nearby.

What is there to do at Hotel Valaisia Crans Montana, a Faern Collection Resort and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Valaisia Crans Montana, a Faern Collection Resort also has a lazy river, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Hotel Valaisia Crans Montana, a Faern Collection Resort?

Yes, Eteila Brasserie offers French cuisine.

What's the area around Hotel Valaisia Crans Montana, a Faern Collection Resort like?

Hotel Valaisia Crans Montana, a Faern Collection Resort is a short 2-minute walk from Montana - Cry d'Er Gondola and 14 minutes' walk from Crans-Cry d'Er Gondola.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area was very nice, with a pool, hamam, and sauna, and convenient opening hours. (5 reviews)
  • Breakfast was excellent, plentiful, and varied with a mix of sweet and savory options. (5 reviews)
  • The pool area is really nice, clean, and well-maintained, offering a great experience for guests. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Breakfast
Spa
Room

Reviews

Verified

10/10 Exceptional

Great amenities, proximity to the ski gondola, attentive staff, and near the city center.
Ruth, 6-night trip
Verified

10/10 Exceptional

Wonderful stay! And super close to the ski lift which was so convenient to go skiing! Staff was absolutely wonderful, breakfast was excellent. We would definitely go back!
audrey, 4-night trip
Verified

10/10 Exceptional

Small but very efficient and comfortable room. Staff were terrific!
Randall, 3-night trip
Verified

10/10 Exceptional

The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
martin, 2-night trip
Verified

10/10 Exceptional

Family Ski Trip

We really enjoyed our stay. The location is amazing. Easy walk to the restaurants and shops and right next to the ski lift.
2-night trip
Verified

8/10 Very good

Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Ananda, 1-night trip
Verified

10/10 Exceptional

Great hotel for a family

We really enjoyed our stay in this hotel. The staff was welcoming and very helpful. Everything was clean. What we enjoyed the most was the inner pool and spa.
David, 2-night trip
Verified

10/10 Exceptional

Lovely

Lovely stay for 6 nights. Location, views and comfort all satisfying.
Eyad, 6-night trip
Verified

10/10 Exceptional

Wonderful room w spectacular view Great professional and helpful staff Very nice spa area with pool hamam and sauna I even went into the cold plunge
James, 5-night trip
Verified

6/10 Good

The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed.
placid, 6-night trip
Verified

6/10 Good

Amazing access to ski lifts. Housekeeping was poor and room was much too small for 4 people.
Philip, 6-night trip
Verified

10/10 Exceptional

Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Daniel, 1-night trip
Verified

10/10 Exceptional

Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Rajesh, 2-night trip
Verified

6/10 Good

Overall nice experience but the spa was disappointing and seemed very old and out of touch, like an old small public swimming pool. Would be nice to for example have a nice warm relaxing and quiet room and nicer changing area and hot pool was closed. Breakfast was very basic but ok. A suggestion: as its seems like a new hotel, the sitting areas (including the brasserie) could be have nicer lighting like candles on the tables instead of sterile lighting it currently has. But overall was fine.
7-night trip
Verified

8/10 Very good

We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal. The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.
Attilio, 6-night trip
Verified

10/10 Exceptional

The rooms are very high quality. The food is wonderful and the restaurant staff is super!!! Everyone is so nice and helpful.
Lisa, 6-night trip
Verified

10/10 Exceptional

Brilliant location (next to Arnouva gondola and ski hire shops and only two minutes down into town via escalator). Friendly helpful staff. Excellent buffet breakfast. Views from balcony rooms superb in good weather and towards Matterhorn. Very child friendly. Bar staff attentive. Will definitely stay again when visiting Crans-Montana.
Roland, 6-night trip
Verified

10/10 Exceptional

.
Kevin, 3-night trip
Verified

8/10 Very good

.
Nadine, 6-night trip
Verified

2/10 Poor

Outdated property! No heat
Stan, 2-night trip
Verified

10/10 Exceptional

Comfortable, great ski access, nice bar and rooms

Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Robert, 3-night trip
Verified

2/10 Poor

Old outdated property! Food is bad, pool dirty! Management doesn’t care! We had 2 rooms and both were no good! Pool is restricted for children!
Stan, 5-night trip
Verified

2/10 Poor

Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Tarek, 1-night trip
Verified

6/10 Good

Be aware they will kick out your kids from the pool At 6.30pm without any notice! Food on the buffet was very limited and every morning the same! Rooms were ok! Long walk with skis up and down, although said ski in ski out, not true! You have to walk 1/4 mile to the lift! Woman at spa was very rude and came to scream on my 3 kids to get out of pool and 6.30’pm although pool was working till 8pm! When I booked the property no where was saying that! They have rules and we respect that but should be posted so we don’t get humiliated and kicked out from spa pool ares like criminals! I spoke with the manager and he said probably like to give quite time to couples and retired people to enjoy quiet time! He also said will give me some credit but never did! Thats not family friendly property just to let you know, its most like retirement facility! Also no heat so had to request space heaters!
Stan, 3-night trip
Verified

6/10 Good

Limpeza péssima, em menos de 10 minutos fazem, é quase só recolher o lixo do banheiro e esticar a cama. Bar muito ruim, instalações básicas, sem lounge acolhedor .
Giulia, 5-night trip