Everything was great only complaint was cheap pillows but hey that is a small thing.
Jorge
Jorge,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
Zero customer service
Our room was great, comfortable, and clean with tons of pillows. Rooms are big and so is the bathroom. We booked on hotels.com and i guess thats where we went wrong. We went to check in and the girl was rude and snippy and wouldnt help us because we booked on hotels.com. We couldnt get an answer on where to park, what to scan to enter the parking garage or where our room was. We finally asked a guy cleaning and he was helpful. Then we needed water bottles. Back to the rude front desk girl. After waiting in line we asked where we could get water bottles. She said theres a liquor store outside the hotel up the stairs. It was closed. Went back to rude front desk girl and found another helpful guy that said they had a vending machine right around the corner from the front desk. Couldnt help but feel like front desk girl was intentionally making this a miserable overnight stay. I don't know how it works, im sure hotels.com gets a commission. But the hotel still gets paid for our stay. Customer service should be given at 100% no matter what service you book through. Won't stay here again. There are many Park City hotels to choose from that know how to treat their guests.
Rick
Rick,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
Brian
Brian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 9 日
Not as expected
Loved the location of the property. Arrived half hour before check-in and was told room wasn’t ready(no big deal) and that they’d call when ready. Went back to check in half hour later and sat in lobby for another half hour waiting for an attendant at front desk. Watched numerous people try to check in as well. Room was not like pictured on booking site… was on ground floor and very dark, dated, and had strong odors.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Sharie
Sharie,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Great place just know you are going to pay 25.00 per day to park
edward
edward,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
Not worth the money, parking is a joke
The property is fine, but dated. The parking here is terrible on site parking is $26 a day and you better be driving a small european import. They also have a predatory parking enforcement that will ticket you for having a tire on the yellow lines. I paid for a parking space all three nights I was there and third night when we got back to the resort the lot was full. I had to park a block away in another parking lot that cost $50 for the night. The deal from hotels.com was one of the best in the area, but after all was said and done I would have rather stayed at the holiday inn express.
Harry
Harry,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
These are owned by individuals so you dont know what to expect. We had lota of things go wrong and everytime we would call the # listed places they would say of you need to call the HOA. Go talk to the front desk. But they dont have phones anywhere to call the front desk. It took me 3 different #'s and over an hour to get maintenance to come up and fix the co2 detectors that was beeping from the time we got there. Then they put in a "new" one and it started to beep after 2 days. I'm not sure I would go back.
JoNelle
JoNelle,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Bonnie
Bonnie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Staycation
We love to stay here! It's comfortable, clean and close to all the fun.
Lisa
Lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Daniel
Daniel,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
RINJI
RINJI,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Janessa
Janessa,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
Called the service number never got an answer.
Scott
Scott,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 26 日
We had to wait a long time for someone to show up at the front desk to give us our keys! Then the room was dirty.
Lynsi
Lynsi,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 26 日
ginny
ginny,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Great property!!
Darnell
Darnell,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 23 日
Got some sort of bug bite in the middle of the night so we left a day early with no refund.
Sierra
Sierra,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 23 日
We had a smoke alarm, that would not stop beeping. When we called the front desk to report it, we spoke to somebody in maintenance that said they did not have a large enough ladder to deal with it and offered to move us to a lower quality room… we ended up stacking chairs and putting somebody on someone else’s shoulders and figuring out ourselves… it was just a little disappointing to see how apathetic the hotel was about the situation.
Shilo
Shilo,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Beautiful space
Stephanie
Stephanie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Bryson
Bryson,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 16 日
Beds not too comfy. Outdated room. Walks are thin and could hear hallway talking.