The shower is not good in the bathroom, the water pressure is small and not stable in terms of temperature. In the end, they charged me without my confirmation on the bill before I checked out, caused one item wrong and they needed to cancel it by emailing to the bank which lead to longer time of checking out, this is completely not professional and I did complained on it based on the wrong process of using my credit card, but they don't care about my feeling, I can felt that. I will not recommend people staying in this hotel even thought it is in a good location, because you can find a lot of hotels around!
liying
Hotels.com真实住客点评
8/10 很好
2014 年 8 月 21 日
離車站算近
在有歷史的城中算是不錯的旅館,位在一個巷弄中,初到時不太容易找到,不過熟悉後算是相當方便的位置
Katherine
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Pooja
Pooja,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
Bieno
Muy bien desayuno no tanto
Pablo
Pablo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Magnar
Magnar,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
BRUNO
BRUNO,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
I had a really good experience at the hotel, staffs are nice, SPA is good
Yawen
Yawen,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Fantastic hotel, great location - 10 min walk from all the key tourist areas. Amazing spa and fitness facilities (reformer pilates and gym). Room very spacious and clean.
Daisy
Daisy,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 1 日
The staff were amazing!
Debra
Debra,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Corinne
Corinne,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Great time
Luis Fernando
Luis Fernando,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 7 日
Manuel
Manuel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Great hotel with friendly and helpful staff. Excellent location .
Igor
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Perfect location great service
This is our third time staying at this hotel. The service, attitude and location are simply perfect.
Yigal
Yigal,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 23 日
Byung
Byung,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 2 日
Walking distance to all the sightseeing places in Florence. Friendly staff, especially Lucia at the front reception office, makes the stay memorable! Lucia gave us a quick overview of Florence including the museums, the parks, the restaurants and the Christmas market. This is beyond my past experience at any hotels including Ritz and Conrad which are known for the high quality of services. Thank you!