Hotel Romantica

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Romantica

Front of property
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Living area | Flat-screen TV
Front of property
Classic Double Room | 1 bedroom, down comforters, in-room safe, desk
Lobby lounge
Nestled in the heart of Zermatt City Centre, Hotel Romantica offers a warm welcome with its free breakfast buffet, inviting garden and charming bar. With helpful multilingual staff and convenient amenities like luggage storage and an elevator, you can unwind on the picturesque terrace or stay connected with in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Bar/lounge
  • Train station pick-up service
  • Terrace
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Select Comfort bed
Down duvet
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Down duvet
Hair dryer
Private bathroom
  • 9 sq m
  • 2 bedrooms
  • Sleeps 1
  • 1 Twin Bed

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Select Comfort bed
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Down duvet
Select Comfort bed
  • 21 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Cozy Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Select Comfort bed
Down duvet
Hair dryer
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Romantica Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Shower/tub combination
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Chrum 21, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Elsie Bar - ‬2 min walk

About this property

Hotel Romantica

Hotel Romantica offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 11:30 AM. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Train station pick-up from 2:00 PM to 7:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:30 AM
  • Bar/lounge

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

Does Hotel Romantica offer free cancellation for a full refund?

Yes, Hotel Romantica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Romantica?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Romantica?

Sorry, there's no onsite parking at Hotel Romantica.

What are the check-in and check-out times at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Romantica and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Hotel Romantica also has a garden.

What's the area around Hotel Romantica like?

Hotel Romantica is in Zermatt City Centre, a short 6-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.

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Reviews

Hotel Romantica Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, plentiful, and a highlight of the stay. (21 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Towns
Train station
View
Walking
Trip
Restaurant

Reviews

10/10 Exceptional

Our favorite Swiss hotel

We loved this Swiss Chalet hotel in Zermatt. Thor and his wife were so helpful with everything during our stay and made us feel like family. The flowers on the property, the location and room were everything we expected from Switzerland.
Johnny, 2-night trip

8/10 Very good

A gem centrally placed to town

Great location centrally placed, can be noisy at night. Host are very friendly and make sure every day they help you plan your activity. Placed uphill from the Main Street centrally placed to all
michele, 5-night trip

10/10 Exceptional

Robert Philadelphia

This hotel is in the center of Zermatt and is surrounded by a lovely garden. It is run by a second-generation family member, and she does an outstanding job. The hotel staff knows Zermatt very well and will help direct your stay. The hotel is spotless and has a classic mountain alpine feel and appearance. Would strongly recommend.
Robert, 2-night trip

10/10 Exceptional

Hotel Romantica was so charming, quaint and comfortable. We had a junior suite that was more than enough room for the two of us. Michelle and Thor were gracious hosts and very accommodating to our needs and also gave wonderful recommendations to explore Zermatt.
patricia, 2-night trip

10/10 Exceptional

Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Zach, 3-night trip

10/10 Exceptional

What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
ANTHONY, 2-night trip

10/10 Exceptional

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Michael, 6-night trip

10/10 Exceptional

Very good hotel and staff are very nice. And the breakfast is delicious too.
Yuk Wa, 2-night trip

10/10 Exceptional

Wonderful owner and staff.
MARK, 2-night trip

10/10 Exceptional

This is a one of a kind unique experience. The owner has had the property in the family for generations. Breakfast is amazing. The rooms are modern and clean. It is steps away from the center of town.
Dan, 7-night trip

10/10 Exceptional

Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stuart, 2-night trip

10/10 Exceptional

Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Elizabeth, 3-night trip

10/10 Exceptional

Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Candace, 2-night trip

10/10 Exceptional

Hotel Romantica was simply wonderful.
Samuel, 5-night trip

10/10 Exceptional

Beautiful place
Gary, 1-night trip

10/10 Exceptional

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Thomas, 4-night trip

10/10 Exceptional

Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Thomas, 3-night trip

10/10 Exceptional

The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
paul, 2-night trip

10/10 Exceptional

Gem in the heart of Zermatt

Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Dylan, 3-night trip

10/10 Exceptional

Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
scott, 2-night trip

10/10 Exceptional

This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Sharmin, 2-night trip

10/10 Exceptional

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Robert, 3-night trip

10/10 Exceptional

staff was friendly and helpful. great views of Zermatt.
Donald, 4-night trip

10/10 Exceptional

Our hosts were wonderful. Beautiful place steps from the center of town.
Jose, 2-night trip

10/10 Exceptional

Everything about the Hotel Romantica was perfect. So welcoming and helpful in getting us orientated for skiing and everything else. Great location too.
Paulette, 6-night trip