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Hotel Romantica

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Romantica

Front of property
Lobby lounge
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Living area | Flat-screen TV
Front of property
Classic Double Room | Down comforters, in-room safe, desk, soundproofing

Reviews

9.8 out of 10
Exceptional
Nestled in the heart of Zermatt City Centre, Hotel Romantica offers a warm welcome with its free breakfast buffet, inviting garden and charming bar. With helpful multilingual staff and convenient amenities like luggage storage and an elevator, you can unwind on the picturesque terrace or stay connected with in-room WiFi.

Popular amenities

  • Bar
  • Ski facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Bar/lounge
  • Train station pick-up service
  • Terrace
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Romantica Double Room

Romantica Double Room | Down comforters, in-room safe, desk, soundproofing

Romantica Double Room

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Separate bedroom
Down duvet
Shower/tub combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, in-room safe, desk, soundproofing

Comfort Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Down duvet
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantic Suite

Romantic Suite | Down comforters, in-room safe, desk, soundproofing

Romantic Suite

Highlights

Furnished balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Select Comfort bed
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down comforters, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Select Comfort bed
2 bedrooms
Down duvet
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, soundproofing

Classic Double Room

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Select Comfort bed
Down duvet
Shower/tub combination
Hair dryer
  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Down comforters, in-room safe, desk, soundproofing

Single Room

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
2 bedrooms
Down duvet
Hair dryer
Private bathroom
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double Room

Cozy Double Room | Down comforters, in-room safe, desk, soundproofing

Cozy Double Room

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Select Comfort bed
Down duvet
Hair dryer
Private bathroom
  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, soundproofing

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
Deep soaking bathtub
Private bathroom
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

Exterior

Hotel Restaurant Le Mazot Zermatt

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Ski facilities
9.2 out of 10, Wonderful, 42 reviews
The price is CNY1,431
CNY1,555 total
includes taxes & fees
May 16 - May 17
Hotel Restaurant Le Mazot Zermatt
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About the neighborhood

Map
Chrum 21, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Romantica

Hotel Romantica offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 11:30 AM. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Danish, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Train station pick-up from 2:00 PM to 7:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:30 AM
  • Bar/lounge

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

Does Hotel Romantica offer free cancellation for a full refund?

Yes, Hotel Romantica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Romantica?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Romantica?

Sorry, there's no onsite parking at Hotel Romantica.

What are the check-in and check-out times at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Romantica and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Hotel Romantica also has a garden.

What's the area around Hotel Romantica like?

Hotel Romantica is in Zermatt City Centre, a short 6-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.

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Hotel Romantica Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Towns
Train station
View
Walking
Restaurant
Gardens

What guests liked

  • Breakfast was plentiful, delicious, and often served with a personal touch, with many guests praising the variety and quality of the meal. (19 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Michael, 6-night trip

10/10 Exceptional

Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Elizabeth, 3-night trip

10/10 Exceptional

Very good hotel and staff are very nice. And the breakfast is delicious too.
Yuk Wa, 2-night trip

10/10 Exceptional

Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Zach, 3-night trip

10/10 Exceptional

Wonderful owner and staff.
MARK, 2-night trip

10/10 Exceptional

A Perfect Stay – Like a Home Away from Home!

We had the most wonderful experience staying at this charming hotel. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The owner go above and beyond to make sure every guest feels at home, and it truly shows in every detail. The room Junior suite was spotless, cozy, and thoughtfully decorated, offering both comfort and a touch of local charm. The breakfast was a highlight—fresh, delicious. The location was also perfect, close to local attractions yet peaceful enough for a relaxing getaway. What truly sets this hotel apart is the personal touch. The staff treated us like family, offering great recommendations and ensuring we had everything we needed. If you’re looking for a place that combines comfort, authenticity, and outstanding service, this is it. We can’t wait to return!
Jaquelina, 1-night trip

10/10 Exceptional

Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Candace, 2-night trip

10/10 Exceptional

Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stuart, 2-night trip

10/10 Exceptional

Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Thomas, 3-night trip

10/10 Exceptional

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Thomas, 4-night trip

10/10 Exceptional

The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
paul, 2-night trip

10/10 Exceptional

Beautiful place
Gary, 1-night trip

10/10 Exceptional

Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
scott, 2-night trip

10/10 Exceptional

Gem in the heart of Zermatt

Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Dylan, 3-night trip

10/10 Exceptional

Hotel Romatica couldn't have a more suitable name. It is cozy in every way. The staff is wonderful and seeing the flowers in the garden alone is worth the trip!
Cecelia, 2-night trip

10/10 Exceptional

Hotel Romantica was simply wonderful.
Samuel, 5-night trip

10/10 Exceptional

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Robert, 3-night trip

10/10 Exceptional

This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Sharmin, 2-night trip

10/10 Exceptional

The hospitality shown by Michelle and Tor is heart warming. You will meet Michelle when you go for breakfast, she owns the place!! Both of them are extremely helpful and give lots of tips about skiing, lifts and so on. Michelle recommended I take a helicopter tour of Matterhorn and that was the best ride of my life. Single person rooms are very compact but very clean and comfortable.They don't have a fridge but tip for those on level 1 - in winter, there is snow outside your patio. Stick those beers and milk cartons in the snow and they will be fine :-) Strongly recommended.
Sudhir, 4-night trip

10/10 Exceptional

We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Virginia, 2-night trip

10/10 Exceptional

Excellent Staff, The Manager was very helpful and very cooperative. Provided help on planning the sight seeing and options available. Excellent view from balcony. Breakfast on the house and is excellent. I would definitely recommend this Hotel.
Kondala, 3-night trip

10/10 Exceptional

Felt like home. Everyone who works there is wonderful. Gave us tons of advice about the area. Great breakfast. Beautiful hotel so well decorated and gorgeous garden. We loved it!
Moustafa, 2-night trip

10/10 Exceptional

Wonderful B&B in a great location. Very friendly owners with great recommendations about what to do around town. Comfy beds.
Cody, 3-night trip

10/10 Exceptional

Lovely gardens and flowers greet visitors. Great vistas.
daniel, 3-night trip

10/10 Exceptional

It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!