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Hotel Romantica

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

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Nestled in the heart of Zermatt City Centre, Hotel Romantica offers a warm welcome with its free breakfast buffet, inviting garden and charming bar. With helpful multilingual staff and convenient amenities like luggage storage and an elevator, you can unwind on the picturesque terrace or stay connected with in-room WiFi.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free breakfast
  • Free WiFi
  • Bar
  • Non-smoking
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Bar/lounge
  • Train station pick-up service
  • Terrace
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, soundproofing

Classic Double Room

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Single Room

Single Room | Down comforters, in-room safe, desk, soundproofing

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Romantic Suite

Romantic Suite | Down comforters, in-room safe, desk, soundproofing

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down comforters, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Cozy Double Room

Cozy Double Room | Down comforters, in-room safe, desk, soundproofing

Cozy Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, desk, soundproofing

Junior Suite

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Romantica Double Room

Romantica Double Room | Down comforters, in-room safe, desk, soundproofing

Romantica Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Single Room

Comfort Single Room | Down comforters, in-room safe, desk, soundproofing

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
Chrum 21, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 23.9 miles/38.5 km
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬2 min walk
  • ‪Brown Cow Pub - ‬2 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Whymper-Stube - ‬1 min walk

About this property

Hotel Romantica

Hotel Romantica offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 11:30 AM. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Train station pick-up from 2:00 PM to 7:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:30 AM
  • Bar/lounge

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Frequently asked questions

Does Hotel Romantica offer free cancellation for a full refund?

Yes, Hotel Romantica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Romantica?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Romantica?

Sorry, there's no onsite parking at Hotel Romantica.

What are the check-in and check-out times at Hotel Romantica?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Romantica and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Hotel Romantica also has a garden.

What's the area around Hotel Romantica like?

Hotel Romantica is in Zermatt City Centre, a short 6-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from St. Mauritius Church.

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Reviews

Hotel Romantica Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with fresh, delicious, and plentiful options. (31 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Towns
Train station
View
Walking
Restaurant
Gardens

Reviews

Verified

10/10 Exceptional

The room was furnished in a lovely way, clean, cozy, with the perfect view of zermatt. All the staff are kind and welcoming.
Megumi, 4-night trip
Verified

10/10 Exceptional

The staff were super nice and helpful. The hotel itself was very clean and aesthetic. I have nothing but good things to say about Hotel Romantica!
Scott, 3-night trip
Verified

10/10 Exceptional

Very friendly staff great location
Peter, 2-night trip
Verified

10/10 Exceptional

Perfect location, quaint and cozy, but with modern amenities. Fabulous breakfast and hosts Thor and Michelle were top notch!!
Vanessa, 3-night trip
Verified

10/10 Exceptional

Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Zach, 3-night trip
Verified

10/10 Exceptional

Great house. Staffs are friendly and helpful. Location is very good.
Ming Hin, 2-night trip
Verified

10/10 Exceptional

Very good hotel and staff are very nice. And the breakfast is delicious too.
Yuk Wa, 2-night trip
Verified

10/10 Exceptional

Wonderful owner and staff.
MARK, 2-night trip
Verified

10/10 Exceptional

Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stuart, 2-night trip
Verified

10/10 Exceptional

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Thomas, 4-night trip
Verified

10/10 Exceptional

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Michael, 6-night trip
Verified

10/10 Exceptional

Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Candace, 2-night trip
Verified

10/10 Exceptional

Hotel Romantica was so charming, quaint and comfortable. We had a junior suite that was more than enough room for the two of us. Michelle and Thor were gracious hosts and very accommodating to our needs and also gave wonderful recommendations to explore Zermatt.
patricia, 2-night trip
Verified

10/10 Exceptional

We selected Hotel Romantica for its convenient location and online reviews. Very pleased with our two night stay. The hotel is comfortable with everything you need and more. Upon checking in Thor greeted us and was most gracious! He shared recommendations and guided our stay. We felt as if we were staying at a bed & breakfast because of the friendly and welcoming service. Thank you Thor and to the entire staff for making our first visit to Zermatt most enjoyable!
From our balcony
From dining room
Entrance
Jorge, 1-night trip
Verified

10/10 Exceptional

What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
ANTHONY, 2-night trip
Verified

10/10 Exceptional

Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Thomas, 3-night trip
Verified

10/10 Exceptional

We absolutely loved our stay at Hotel Romantica in Zermatt. The location is ideal—just steps from the main street, yet quiet and peaceful. The hotel was extremely clean and well maintained, and the owners were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. Breakfast was a highlight—fresh, delicious, and plentiful. A perfect start to each day! If you’re looking for a cozy, convenient, and well-run hotel in Zermatt, this is it. Highly recommend and would definitely stay here again!
Lance, 2-night trip
Verified

10/10 Exceptional

The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
paul, 2-night trip
Verified

10/10 Exceptional

This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Sharmin, 2-night trip
Verified

10/10 Exceptional

It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!
Verified

10/10 Exceptional

Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

This Hotel is highly recommend. From the moment we arrived and received a warm welcome from Michelle! She was so kind and gave us lots of advice about how to enjoy Zermatt and the Matterhorn Alps mountain. The place is unique, beautiful decorative! Our room was cozy, comfortable and it had a balcony with mountain view! Michelle’s friend Greig went a way beyond to please us and provide a delicious breakfast! They have a Brazilian coffee 😋The list goes on and on! So many great things about this place! Hope to come back there someday! 🇨🇭🙌🐕
HELIDA, 2-night trip
Verified

10/10 Exceptional

Amazing find

Just wonderful. Family run hotel with amazing service.
4-night trip
Verified

10/10 Exceptional

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Robert, 3-night trip
Verified

10/10 Exceptional

Hotel Romatica couldn't have a more suitable name. It is cozy in every way. The staff is wonderful and seeing the flowers in the garden alone is worth the trip!
Cecelia, 2-night trip